All reviews

Rating Breakdown

  • 5
    93% (458 ratings)
  • 4
    2% (12 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 97% (478)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2023

My Pre-Order button was not showing up on my store and the customer service were really quick in helping me. It only took about 2min for the button to start working again. Good service, I recommend this app.

Using app

18 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

It's very nice to use this app. Especially, the quick response of their service team. I first added the app, and there was a small problem, then I talked with their service team, and they solve it in just 5 mins. I was really impressed.

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

I was looking for a free pre-order app, and found this one. I had some trouble with the pre-order and contacted support at 12:00 am EST - US, and got a response right away. They were able to fix it within a few minutes!

Using app

33 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 16, 2023

The Support team is very good and quick response.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Fast response! Customer support was very helpful and resolved my issue quickly.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Needed a little help when setting up and Eva came on board and within minutes had solved my problem. Thank you Eva! Looking forward to using the App.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

App is working well and support was super quick and helpful! Was easy to set up and easy to use!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Awesome customer support. I had an issue installing the app on my store but Eva sorted it out in 5min. Thank you! Highly recommend

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Very simple to install, and the chat help is very efficient in sorting a small issue with our theme. Quickly resolved and pre-order now showing on our site. Very happy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Tolle App, einfache Installation, schneller Support. Weiter so! :)

Using app

31 minutes

Total reviews

11

Average rating

4.9

5 / 5 Share

Nov. 10, 2023

Awesome customer service! They assisted me with the button issue. They also helped me customize the text for the button which was awesome. The app also looks simple & is easy to understand.

Store

Lana PH

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Great service, very helpful in the setup and the app is working very well!

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I was using another app that I kept having issues with so I decided to give this one a try. I'm using a custom theme and needed help with getting this setup. Eva with support helped me fix this in record time! A+ to support. Already love this app!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Very Good App, quick and very nice Support (EN) --- Sehr gute App und sehr schneller und netter Support (DE)

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

This app deserves all the accolades. The work they put into shows because I just finished setting up in 5 minutes after spending the last 2 days wastefully installing and removing several other Pre-order apps trying to configure them, sift through the differences between their paid/unpaid plans and then even then, after the installation process, only to come up short in the testing phase. THANK YOU from a bootstrapping level ecomm. The very reasonable monthly tiers are so worth the value in time you get back. All other apps take note. Signed - someone who wants the last 48 hours of testing back.

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2023

We had a a small issue with customers only being able to pay by Apple Pay on our pre-sale products and the pre-sale button not coming up on the collection pages. Eva sorted this out in hours and the app is currently working seamlessly. Thank you.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2023

Super easy to install. It didn't initially work due to the code of an "uninstalled" different but similar app, but within 24 hours of reaching out to customer service it was fixed and working like a charm.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Easy to use, straightforward onboarding and WAY easier than trying to manage pre-orders myself! 5 stars, highly recommend!

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

I recently had the pleasure of using the Preorder Wolf app, and I must say it is incredibly user-friendly and works flawlessly. From the moment I started using it, I was impressed by its simplicity and efficiency. Moreover, the support provided by the team behind Preorder Wolf deserves special recognition. Whenever I had a question or encountered an issue, their response was swift and their assistance was top-notch. Their dedication to resolving customer queries is truly commendable! :)

Using app

9 months

Total reviews

1

Average rating

5.0