All reviews

Rating Breakdown

  • 5
    94% (473 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (493)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2025

Thank you for being so helpful and it is such a great app and has helped our business alot!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Thank you very much for the excellent service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2025

Great app, Great service. Answers question quick and very helpful. can definitely recommend it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

I'm really satisfied with Pre-Order Wolf! I'm still using it, and the customer service has been great, super responsive and helpful. Definitely recommend it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Works well and tidies up your products to enable them to be sold, even if out of stock

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Recommend 100%. Eva was nice and helpful and assisted with all my questions and requests.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Highly recommend this app, been using this app since launch of our store, had issue few times due to clash with other apps, however, customer service helped me fixing the issues in almost no time.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2025

Great app but even better customer service! An issue arose recently and without any fuss the customer service team not only apologised but resolved the issue without delay. This is what makes such a difference, when you know you are dealing with genuine people who want to make things right !

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2025

Great app and support! Fast to assist on every problems!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2025

They answer impressively fast when I have an issue, and help me out quickly each time I ask. I recommend! :)

Using app

Over 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

June 5, 2025

sold issue very quickly

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

Very useful App and excellent customer support

Store

Forma

Using app

About 1 year

Total reviews

12

Average rating

4.6

5 / 5 Share

May 13, 2025

Super ! Merci au service technique pour ses réponses rapides et efficaces :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Today i updated the app and it would load, i went on the online chat and within seconds i had Eva helping me and she was very helpful and had the issue sorted in a minute or 2. thank you Eva for your help today, best customer service and quick and friendly. have a good day.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

May 6, 2025

Great app! been using it for about 3 years and have never had an issue, Customer support works great and they respond very fast. whenever you want to ask any questions or have any concerns they're always there for you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2025

Great app - does what it's supposed to do. Working fine and the support is responding quick, fixing issues in no time :)

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2025

We had a great experience working with the team behind this app. We approached them with a custom feature request. We needed a way to be notified when any product in our store reached zero stock so we could ensure our pre-order messaging stayed accurate and aligned with our upcoming stock arrivals. This wasn’t something the app supported natively, but the team didn’t hesitate to step in and build a tailored solution specifically for us. They suggested a practical and efficient alternative to real-time notifications a daily email report summarizing all products that had gone out of stock and it was exactly what we needed. They even scheduled it to arrive at 8 am NZT, which fits perfectly into our daily workflow. From start to finish, the communication was clear, helpful, and collaborative. They kept us updated, asked the right questions, and delivered the solution quickly. It’s clear they genuinely care about their users and are willing to go above and beyond to make the app work for specific business needs. Highly recommend them to anyone looking not only for a great app but also for a team that truly supports and adapts to their users.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2025

私のつたない英語にたいしても、素早く丁寧に対応してくれました。 上手く機能しない場合は問い合わせればすぐに対応してもらえます。 ・購入後の注文詳細にでる表示が英語でしたが、日本語表記にしてもらいました。 ・shopify側が出すカートの表示を消してもらいました。 これからもよろしくお願いします。

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it. The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out. The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference. Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!

Using app

About 1 year

Total reviews

1

Average rating

5.0