All reviews

Rating Breakdown

  • 5
    94% (674 ratings)
  • 4
    3% (22 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2023

Very fast communication. I needed help with the initial setup and got support right away. It's a great app for my made to order business.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

I had a small issue, so I contacted someone on the chat. The response was really quick and the app is working perfect now.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

I was having trouble with a couple of other pre-order apps and just needed something simple. This app does the job and Eva was super quick with helping me fix a minor issue.

Store

AUMIA

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Very helpful. Very quick response and action

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Once I had installed the app it wasn't working correctly. I send a message via chat support and Eva assisted me and fixed the issue within a couple of minutes. Fantastic customer service thank you.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Excellent product, easy to setup, allows me to add new collections to my website with a pre-order functionality for FREE

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

support on point!

Store

BLUNTON

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

great service, prompt and clear

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

fast! thanks

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Easy to install. very speedy technical support to get it up and running. Looks good

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Quick to set up, kind and helpful support team

Store

Chills

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

We have a custom theme which needed some slight tweeking. Eva was amazing. She responded super quickly and had the app working perfectly in a few minutes. This app will now allow us to accept backorders in those rare occasions our incoming stock is running late.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Eva responded in less than a minute after I reached out. She was friendly and professional and solved the small issue I was having in no time. Highly recommend!

Using app

16 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 5, 2023

The app didn't work straight away for me, but the chat was extremely fast and helpful. They jumped in to fix the code and now it's working perfectly :)

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 5, 2023

Amazing app amazing service!! Our store needed Some fixes and they fixed it for us asap!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Store

HYPLV

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

Great customer service. Consultant fixed my issue within 5 minutes.

Store

Aelo

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

I downloaded Preorder Wolf based solely on the ratings and reviews and of other users. It really was simple to install and straightforward to use. Unfortunately, the 'Pre-Order' button didn't show as intended on the first try so I clicked on the chat button and was greeted almost immediately by support. The tech, Eva, was able to get it working properly within a couple of minutes and I didn't have to do anything on my end. Honestly, the speed at which the glitch was identified and resolved has me question whether Eva is a human or an advanced AI agent. I'm not sure which would impress me more. Either way - I couldn't be happier with the results!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Perfect ! quick and efficient help, very good advice! I highly recommend this app!

Using app

2 days

Total reviews

1

Average rating

5.0