All reviews

Rating Breakdown

  • 5
    94% (473 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (493)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2024

Our store has recently implemented Preorder Wolf and we are very appreciative of the opportunity to capture sales in a legitimate, integrated way that might have otherwise would be lost opportunities. We frequently have warehouse & shipping disruptions or unexpected product sell-outs. About half our business is from a product catalog mailed to customers. When overseas container shipments don't align with a catalog drop due to unforseen circumstances, it reflects poorly on our reputation and sales. This app enables us to capture the sales and keep the revenue flowing. Our web team has been able to train customer service staff how to add items to PreOrder easily from the Shopify dashboard; I cannot find sufficient words to describe how helpful it is that this app made it so approachable and easy. Everyone can use it, not just us web designers and store developers.

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

This is absolutely the best review we ever got. Thank you so much for taking your precious time to say nice things about our work. We really work very hard to make sure our customers make money, save time and have peace of mind. Feel free to contact our support if any help is needed ever! Thanks again you are a Rockstar!

5 / 5 Share

March 8, 2024

Eva was amazing - fixed my issue straight away. Great service!

Store

Heych

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2024

So far app is working fine. Support is professional and prompt. Eve was very responsive and helpful. We are only at the beginning of using their services, but we are satisfied.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 2, 2024

Excellent app and very easy to use!!

Using app

1 day

Total reviews

3

Average rating

5.0

3 / 5 Share

Feb. 28, 2024

I applaud the fact that this is a free app (at least when we trialled it), but we discovered a bit of a show-stopper when using themes that allow you to add products from outside of the actual product page - for example themes that allow you to add an item from a thumbnail on a home page or collection page. If a customer does this to a product with zero inventory it still allows the product to be added to cart without idenitifying as a pre-order. So the customer thinks they're ordering something that's in stock! Raised this with them, and no answer after 30 hours. I'll be uninstalling. Shame as it looked promising...

Store

Smokem

Using app

1 day

Total reviews

2

Average rating

4.0

2 / 5 Share

Feb. 27, 2024

Ha dejado de funcionar la app. Me pone 404 Not found nginx/1.18.0 (Ubuntu)...todo iba bien hasta que ya no se abrió más.

Store

Otakuya

Using app

About 1 month

Total reviews

23

Average rating

3.9

5 / 5 Share

Feb. 20, 2024

Very helpful. And a quick turn around.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Works great. Support staff were very quick and helpful with the set up.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Wonderfully simple and easy to use, i highly recommend this app

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Quick support! Things get fixed in minutes.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

App works great and their support is top notch, I was having issues with the preview as our theme code was clashing with the app and they were super quick to fix it and get it all up and running for us. Now it's working just fine and it's exactly what we needed!

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

First pre order app that is easy to use. Good costumer service when needed.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 22, 2023

Didn't work straight off so got on to chat. The nice person rapidly sorted the issue and it worked perfectly. Very impressed at the quick response and ease of getting it sorted.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 21, 2023

We are very happy so far with the app, the customer service is absolutely amazing. They respond right away and they are very helpful! I would recommend this app to anyone

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

The team were great. I installed the app and needed some assistance in getting the functionality to work correctly with our custom theme. The team had the issue resolved in less than 90 seconds and we we're able to launch pre orders in line with our timeframes and requirements. If your considering multiple apps to use for your pre orders dont look at any others Preorder Wolf will do EXACTLY what you need and the team will make sure it works perfectly. 11/10 service from the team!

Using app

21 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Very easy app. With a very helpful and quick to respond chat assistant. Had an issue with clashing apps and they were able to quickly resolve the issue.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Very convenient for products we have yet to release. Setup was easy but there was an issue because we use a custom theme. Luckily support was very quick to help fix the problem. Highly recommend this app.

Store

Ghostn

Using app

1 day

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 16, 2023

Fantastic plugin. Kudos to support, it was really quick. Got up and running in no time.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Exactly what i asked for in less than 5 minutes, perfect customer service and now i can run my store/ Clothing brand exactly how i would like it. Absolutety nothing negative to say job was done to perfection give this women a raise!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Very good app and very good support!

Using app

13 minutes

Total reviews

2

Average rating

5.0