All reviews

Rating Breakdown

  • 5
    94% (473 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (493)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2023

The team were great. I installed the app and needed some assistance in getting the functionality to work correctly with our custom theme. The team had the issue resolved in less than 90 seconds and we we're able to launch pre orders in line with our timeframes and requirements. If your considering multiple apps to use for your pre orders dont look at any others Preorder Wolf will do EXACTLY what you need and the team will make sure it works perfectly. 11/10 service from the team!

Using app

21 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Very easy app. With a very helpful and quick to respond chat assistant. Had an issue with clashing apps and they were able to quickly resolve the issue.

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Very convenient for products we have yet to release. Setup was easy but there was an issue because we use a custom theme. Luckily support was very quick to help fix the problem. Highly recommend this app.

Store

Ghostn

Using app

1 day

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 16, 2023

Fantastic plugin. Kudos to support, it was really quick. Got up and running in no time.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Exactly what i asked for in less than 5 minutes, perfect customer service and now i can run my store/ Clothing brand exactly how i would like it. Absolutety nothing negative to say job was done to perfection give this women a raise!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Very good app and very good support!

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

This app is great! The customer service was very fast and easy to work with! The woman who helped me was very kind! I recommend using Preorder Wolf!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

This was so easy and efficient. I was having an issue with how to structure my sites for pre-orders the night before launch and Eva came in and saved the day. She is amazing and so so helpful! I 100% recommend this app!

Store

Osami

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

it doesn't work the first time but the team fix it in few minutes ! great app

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

I have just been on the chat facility with Eva who, I must say was exemplary, She was extremely helpful and sorted out the problems that I had encountered even though it was my own mistake. She is a credit to the Customer Service Team and although it is too early to comment on the app, I feel sure that, should I have have any problems in the future, they will have it sorted out fast and in an efficient manner. Based on the Customer Service, I would definitely recommend Preorder Wolf to other Shopify Store Holders

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

extra fast response and outstanding experience

Store

My Store

Using app

42 minutes

5 / 5 Share

Dec. 12, 2023

The app is free and support is fast and very helpful. Solved my issue within 10 mins. Recommend

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Client service super efficent! I had problems to make the app work, but in a couple of minutes i recieved help and now everything works.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

finally find a pre-order app that allow me to choose which products can do pre-order and it is free. love the quick response from support, super efficient, highly recommended!!

Store

ONNNIII

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Had some issues as i'm using a custom theme. Contacted the dev for help via chat and they were able to immediately identify the issue and fix it for me, it's now working!!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Had an issue with the app not working with my theme. I typically would have deleted the app and tried a different one, but their customer support worked quick to get it resolved in minimal time.

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

I was having trouble with a couple of other pre-order apps and just needed something simple. This app does the job and Eva was super quick with helping me fix a minor issue.

Store

AUMIA

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Using app

19 minutes

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 8, 2023

Very helpful. Very quick response and action

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Once I had installed the app it wasn't working correctly. I send a message via chat support and Eva assisted me and fixed the issue within a couple of minutes. Fantastic customer service thank you.

Using app

2 days

Total reviews

1

Average rating

5.0