WOD: PreOrder Now
Capture sales for out-of-stock items with preorder buttons
Rating
4.5
feedback
1,019
chart
#1,903
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
16%
-
Less than a month
31%
-
Less than a year
25%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, highlighting its ease of use, excellent customer service, and smooth integration with Shopify themes. Users appreciate the quick response times and helpfulness of the support team, with specific mentions of team members like Roel and Alyne who provided exceptional assistance. The app is praised for its functionality in managing preorders and resolving issues efficiently. However, there are a few negative reviews mentioning difficulties with the new update, poor support experiences, and issues with theme compatibility.
Highlights
All reviews
Dec. 18, 2025
This app works exactly as expected and is very easy to use. The preorder setup is clear and flexible, and it integrates smoothly with Shopify themes. What really stands out is the support team. Rayan was extremely helpful, responsive, and proactive — he not only helped me change the preorder message color but also fixed a layout issue I hadn’t noticed yet. Everything was handled quickly and professionally. Highly recommended if you need a reliable preorder solution with great support.
Thank you so much for the amazing review ⭐️ We’re really glad to hear that PreOrder Now is working exactly as expected and that the setup felt clear and flexible for your store. It’s also great to know the app integrated smoothly with your theme. A special thank you for highlighting Rayan; we’ll be sure to pass along your kind words. Our team always aims to be proactive and make sure everything works perfectly, even beyond the initial request. We truly appreciate the recommendation and are always here if you need anything else!
Dec. 12, 2025
We have used this app for years and they are fantastic, if we ever have an issue they are very quick to resolve it.
Thank you so much for your continued trust and support! We truly appreciate you using the app for so many years, and we’re glad to hear our team has been quick to help whenever something comes up. It means a lot to us to be part of your long-term success. If you ever need anything, we’re always here to help!
Dec. 11, 2025
So far it's been a pretty good experience. Would love better tagging integration with quick pay options. It would also be much easier if we could update button styles on our own instead of reaching out to tech support.
Thank you for the thoughtful review and feedback! We’re glad to hear your experience has been positive so far. We really appreciate you sharing these suggestions around improved tagging with quick pay options and more self-serve button styling. This kind of input is incredibly valuable and helps guide future improvements. If there’s anything we can help with in the meantime, feel free to reach out—we’re always happy to assist!
Dec. 9, 2025
Excellent customer service and incredible app. Works like a charm even with a style that has some in stock varients and some back ordered!
Thank you so much for the 5-star review! We’re glad to hear PreOrder Now is working smoothly for you, even with mixed in-stock and backordered variants. It’s great to know the app and our support met your expectations. If you ever need help or have questions, we’re always here for you!
Dec. 7, 2025
look elsewhere - WOD:PreOrder Now does not function properly. App allowed oversales on 2 pre-releases with a set sale limit, created a lot of headache and work for our customer service team. We walked through product set up with app's support team, did not stop the overselling.
We’re really sorry to hear about the trouble you experienced with overselling — we know how frustrating that can be for both your team and your customers. I checked your conversation with our support team, and we did reply to your ticket with the next troubleshooting steps. If you’d like to continue working through the issue, please feel free to respond there; we’re absolutely happy to keep digging until everything works as expected. To make sure we reconnect, I’m also reaching out to you directly via email. Your feedback is important, and we’d really appreciate the chance to resolve this properly for you.
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