PreOrder Now WOD | PreOrders
Pre Order App on Shopify
Rating
4.5
feedback
1,458
chart
#2,259
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
7%
-
Less than a month
19%
-
Less than a year
49%
-
More than a year
21%
Reviews Summary
The reviews for the Pre-Orders App are overwhelmingly positive, with users praising the prompt and helpful customer service provided by the support team. Many users highlighted the quick resolution of issues and the ease of communication with the support staff. Additionally, users appreciated the app's functionality, describing it as intuitive and easy to use. However, some users mentioned that the settings could be confusing at times and that tutorial resources were not easily accessible. Despite these minor drawbacks, the majority of reviewers were satisfied with the app's performance and the level of customer support they received.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 18, 2024
Store
My Store
Using app
9 minutes
Hi team! Thank you for taking the time to leave us a review. Can you please tell us more about your experience? We are curious to know what we can do to improve our app to better suit your store's needs. We hope to hear from you soon!
Nov. 18, 2024
Ineffective.
Thank you for your feedback, and we're so sorry to hear that you found our app ineffective. We're going to work to make this right! Someone from our team will reach out to you ASAP to address your concerns and provide further assistance. -PreOrder Now Management Team
Nov. 16, 2024
Hi there Velle® - Rich Feel and team, Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything we can do to improve our app to better suit your store's needs? We look forward to hearing from you!
Nov. 15, 2024
This is a great app and very easy to use. The initial setup can seem daunting but if you watch their videos, it's actually quite simple and doesn't take long. We recently had an issue where our theme had some updates that meant that the pre-order app and the theme didn't like each other and I contacted support and they had it fixed within 20 minutes. Excellent customer support. Thanks for creating a great app which helps us do exactly what we need to do with pre-orders!
Hey there CLHEI team! Thank you so much for the wonderful review! We’re thrilled to hear that you found the app easy to use and that our setup videos helped simplify the process. It’s also great to know that our support team was able to resolve the issue so quickly. Providing excellent customer service is a top priority for us, and we’re happy we could help with your pre-order setup. Thanks for choosing our app, and we’re here if you need anything!
Nov. 14, 2024
just started using
Hi there Infantium Victoria and team! Thank you for taking the time to leave us a review! We're glad to have you on board. If you have any questions or need any help, please let us know. We'd also love to hear any feedback from you that would help us improve our app. Thank you for choosing Pre-Order Now!
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