Rating

4.5

feedback

1,478

Reviews

chart

#2,121

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    7%
  • Less than a month
    19%
  • Less than a year
    48%
  • More than a year
    21%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with many users praising its effectiveness in managing pre-orders and boosting sales. Customers appreciate the quick and helpful customer service provided by the support team, with mentions of fast response times and efficient issue resolution. Some users also highlight the ease of use of the app and its ability to meet their specific needs. However, there are a few negative reviews mentioning issues with pricing changes, occasional app glitches, and difficulties in setting up the app initially. Despite these drawbacks, the majority of reviews express satisfaction with the app's performance and the support received.

Highlights

Positive customer service and quick response times
Effective in managing pre-orders and boosting sales
Ease of use and meeting specific needs
Negative feedback on pricing changes and occasional app glitches
Mixed feedback on initial setup process

Rating Breakdown

  • 5
    81% (1,196 ratings)
  • 4
    10% (146 ratings)
  • 3
    3% (50 ratings)
  • 2
    1% (21 ratings)
  • 1
    4% (64 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 19, 2024

Amazing app! Great customer service - issues get resolved within few minutes.

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Roel was amazing at helping me to resolve my issue. He did not stop until all issues related to the badges not appearing, was resolved. 10/10 customer support!

Using app

--

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 10, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review Ulemabooks and team! We appreciate your support!

5 / 5 Share

Dec. 3, 2024

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a 5-star review team! We appreciate your support.

5 / 5 Share

Dec. 2, 2024

Such a great app that has helped me generate £000's in revenue from pre-ordered items. The customer service is excellent -super quick, helpful and responsive!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there Natal Active team! Thank you for sharing your experience! It’s amazing to hear about the positive impact on your revenue. Our team takes great pride in providing fast and helpful support, and we’re thrilled to know you’ve had such a positive experience with us! If there’s anything else we can do to assist you, please don’t hesitate to reach out!

All reviews

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