Rating

4.5

feedback

1,019

Reviews

chart

#1,903

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    16%
  • Less than a month
    31%
  • Less than a year
    25%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting its ease of use, excellent customer service, and smooth integration with Shopify themes. Users appreciate the quick response times and helpfulness of the support team, with specific mentions of team members like Roel and Alyne who provided exceptional assistance. The app is praised for its functionality in managing preorders and resolving issues efficiently. However, there are a few negative reviews mentioning difficulties with the new update, poor support experiences, and issues with theme compatibility.

Highlights

Ease of use and functionality
Excellent customer service
Smooth integration with Shopify themes
Challenges with new updates and theme compatibility
Varied support experiences

Rating Breakdown

  • 5
    80% (812 ratings)
  • 4
    10% (101 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (17 ratings)
  • 1
    5% (56 ratings)

Reviews with Text

  • 95% (967)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2025

This app works exactly as expected and is very easy to use. The preorder setup is clear and flexible, and it integrates smoothly with Shopify themes. What really stands out is the support team. Rayan was extremely helpful, responsive, and proactive — he not only helped me change the preorder message color but also fixed a layout issue I hadn’t noticed yet. Everything was handled quickly and professionally. Highly recommended if you need a reliable preorder solution with great support.

Store

Cumrige

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review ⭐️ We’re really glad to hear that PreOrder Now is working exactly as expected and that the setup felt clear and flexible for your store. It’s also great to know the app integrated smoothly with your theme. A special thank you for highlighting Rayan; we’ll be sure to pass along your kind words. Our team always aims to be proactive and make sure everything works perfectly, even beyond the initial request. We truly appreciate the recommendation and are always here if you need anything else!

5 / 5 Share

Dec. 12, 2025

We have used this app for years and they are fantastic, if we ever have an issue they are very quick to resolve it.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your continued trust and support! We truly appreciate you using the app for so many years, and we’re glad to hear our team has been quick to help whenever something comes up. It means a lot to us to be part of your long-term success. If you ever need anything, we’re always here to help!

4 / 5 Share

Dec. 11, 2025

So far it's been a pretty good experience. Would love better tagging integration with quick pay options. It would also be much easier if we could update button styles on our own instead of reaching out to tech support.

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the thoughtful review and feedback! We’re glad to hear your experience has been positive so far. We really appreciate you sharing these suggestions around improved tagging with quick pay options and more self-serve button styling. This kind of input is incredibly valuable and helps guide future improvements. If there’s anything we can help with in the meantime, feel free to reach out—we’re always happy to assist!

5 / 5 Share

Dec. 9, 2025

Excellent customer service and incredible app. Works like a charm even with a style that has some in stock varients and some back ordered!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We’re glad to hear PreOrder Now is working smoothly for you, even with mixed in-stock and backordered variants. It’s great to know the app and our support met your expectations. If you ever need help or have questions, we’re always here for you!

1 / 5 Share

Dec. 7, 2025

look elsewhere - WOD:PreOrder Now does not function properly. App allowed oversales on 2 pre-releases with a set sale limit, created a lot of headache and work for our customer service team. We walked through product set up with app's support team, did not stop the overselling.

Using app

25 days

Total reviews

1

Average rating

1.0

Developer Reply

We’re really sorry to hear about the trouble you experienced with overselling — we know how frustrating that can be for both your team and your customers. I checked your conversation with our support team, and we did reply to your ticket with the next troubleshooting steps. If you’d like to continue working through the issue, please feel free to respond there; we’re absolutely happy to keep digging until everything works as expected. To make sure we reconnect, I’m also reaching out to you directly via email. Your feedback is important, and we’d really appreciate the chance to resolve this properly for you.

All reviews

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