WOD: PreOrder Now
Pre Order App on Shopify
Rating
4.5
feedback
1,022
chart
#1,914
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
16%
-
Less than a month
31%
-
Less than a year
25%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the efficiency of the support staff, particularly mentioning individuals like Roel and Alina for their helpfulness and professionalism. Customers appreciated the ease of use of the app and how it helped them set up pre-orders seamlessly. However, there were a few negative reviews mentioning issues with the new update causing difficulties in using the app and some dissatisfaction with the support response time in specific time zones.
Highlights
Review RSS Feed
All reviews
Dec. 18, 2025
This app works exactly as expected and is very easy to use. The preorder setup is clear and flexible, and it integrates smoothly with Shopify themes. What really stands out is the support team. Rayan was extremely helpful, responsive, and proactive — he not only helped me change the preorder message color but also fixed a layout issue I hadn’t noticed yet. Everything was handled quickly and professionally. Highly recommended if you need a reliable preorder solution with great support.
Dec. 12, 2025
We have used this app for years and they are fantastic, if we ever have an issue they are very quick to resolve it.
Thank you so much for your continued trust and support! We truly appreciate you using the app for so many years, and we’re glad to hear our team has been quick to help whenever something comes up. It means a lot to us to be part of your long-term success. If you ever need anything, we’re always here to help!
Dec. 11, 2025
So far it's been a pretty good experience. Would love better tagging integration with quick pay options. It would also be much easier if we could update button styles on our own instead of reaching out to tech support.
Thank you for the thoughtful review and feedback! We’re glad to hear your experience has been positive so far. We really appreciate you sharing these suggestions around improved tagging with quick pay options and more self-serve button styling. This kind of input is incredibly valuable and helps guide future improvements. If there’s anything we can help with in the meantime, feel free to reach out—we’re always happy to assist!
Dec. 9, 2025
Excellent customer service and incredible app. Works like a charm even with a style that has some in stock varients and some back ordered!
Thank you so much for the 5-star review! We’re glad to hear PreOrder Now is working smoothly for you, even with mixed in-stock and backordered variants. It’s great to know the app and our support met your expectations. If you ever need help or have questions, we’re always here for you!
Dec. 7, 2025
look elsewhere - WOD:PreOrder Now does not function properly. App allowed oversales on 2 pre-releases with a set sale limit, created a lot of headache and work for our customer service team. We walked through product set up with app's support team, did not stop the overselling.
We’re really sorry to hear about the trouble you experienced with overselling — we know how frustrating that can be for both your team and your customers. I checked your conversation with our support team, and we did reply to your ticket with the next troubleshooting steps. If you’d like to continue working through the issue, please feel free to respond there; we’re absolutely happy to keep digging until everything works as expected. To make sure we reconnect, I’m also reaching out to you directly via email. Your feedback is important, and we’d really appreciate the chance to resolve this properly for you.
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