Fordeer: PreOrder Now PreSale
Pre-Order with badges, partial payments & back in stock emai
Rating
4.8
feedback
31
chart
#2,290
All reviews
Rating Breakdown
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Oct. 21, 2024
A massive thank you to Tessa who helped solve my problem very quickly and efficiently. She also provided me with useful documentation to help me solve another problem I was having outside the fordeer app so greatly appreciated for such exceptional service.
July 1, 2024
My problem was that the pre-order button didn't work. After exposing it to Katy and then Tessa, it was quickly resolved. I would like to thank the Fordeer team for their efficiency.
June 21, 2024
Straightforward, powerful, and extremely easy to implement. It's versatile and has everything you need. I appreciated the simplicity and the fact that it's essentially free and white-labeled. Phoebe from customer support was very helpful in resolving all our issues. Highly recommended.
June 12, 2024
Amazing app and even better support. Had a small issue and the response was immediate as was the resolution.
April 23, 2024
A very useful application. They are in development of updates that will improve the operation and have a very good technical service.
Feb. 24, 2024
This free app is great, Although I initially had some difficulties in setting it up, the support team promptly addressed my concerns and resolved the issue within minutes,thanks
Jan. 18, 2024
The overall feeling is okay, but it would be better to have a more complete tutorial~
Jan. 6, 2024
I install the app and immediately see that it doesn't work. I contact support and find out that the app is broken and that the developers are supposedly working on solving the problem. Support team tell me to be patient and they will solve the problem in 12 hours. 15 hours later, they tell me that it will be resolved in 24 hours. This all happens during the weekend and support team admit to me that they don't have developers who work on weekends - so they lied to me... I understand that the app is free, but this is quite irresponsible and I simply cannot recommend this to anyone.
Dec. 31, 2023
Up until now, the customer service has been excellent and highly responsive, promptly assisting me when I encountered a problem. it's truly impressive!
Dec. 20, 2023
Pre-order The feature of the app is quite simple but the results are remarkable, help me sell product even when product is out of stock
Dec. 20, 2023
It has everything I need to boost our sales, it is easy to use, the support team was super helpful and was able to make the changes quickly
Dec. 20, 2023
It's a great addition to my store, and they consistently add relevant features! The customer service is also exceptional, very helpful!
Dec. 18, 2023
not working no support not gonna use it cause i cant
Hi dear, We sincerely apologize for the inconvenience you've experienced with our customer support and the issues you've encountered while using our app. We truly value your feedback and understand your frustration. We want you to know that we've taken your concerns seriously and are actively working to address the issues you've raised. Our team is dedicated to improving the reliability of our platform and ensuring that such random changes and disruptions do not occur in the future. We also acknowledge that our response time has been slower than ideal due to our current staffing situation, and we are truly sorry. We are actively working to increase our support capacity to provide quicker assistance to our valued customers like you. Besides, we have tried to contact you with the hope of fixing the issue with our app for you but we haven’t received any response from you yet. We'd really appreciate the chance to reconnect with you to discuss your experience in more detail. Any feedback you could provide would be incredibly helpful to us. We take all feedback seriously and will use your comments to improve our services for future customers. We hope that you will consider giving us another chance to provide the level of service you deserve. Please don't hesitate to reach out to us again. Thank you and have a nice day! Warm regards, Fordeer Commerce.
Dec. 16, 2023
must-have app for increasing sales and enhancing customer experience, in case when the product they want to buy is out of stock