Carl Imro review for Fordeer: PreOrder Now PreSale

1 / 5

Dec. 18, 2023

not working no support not gonna use it cause i cant

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

Hi dear, We sincerely apologize for the inconvenience you've experienced with our customer support and the issues you've encountered while using our app. We truly value your feedback and understand your frustration. We want you to know that we've taken your concerns seriously and are actively working to address the issues you've raised. Our team is dedicated to improving the reliability of our platform and ensuring that such random changes and disruptions do not occur in the future. We also acknowledge that our response time has been slower than ideal due to our current staffing situation, and we are truly sorry. We are actively working to increase our support capacity to provide quicker assistance to our valued customers like you. Besides, we have tried to contact you with the hope of fixing the issue with our app for you but we haven’t received any response from you yet. We'd really appreciate the chance to reconnect with you to discuss your experience in more detail. Any feedback you could provide would be incredibly helpful to us. We take all feedback seriously and will use your comments to improve our services for future customers. We hope that you will consider giving us another chance to provide the level of service you deserve. Please don't hesitate to reach out to us again. Thank you and have a nice day! Warm regards, Fordeer Commerce.

Fordeer: PreOrder Now PreSale for Shopify
Fordeer: PreOrder Now PreSale
4.8 star
31 reviews

Pre-Order with badges, partial payments & back in stock emai

Developer
Shopify App Store