PreProduct next‑gen pre‑order
Smarter pay later pre-orders, pay now pre-orders & deposits
Rating
4.8
feedback
99
chart
#12,923
All reviews
Review RSS Feed
Jan. 31, 2026
Funkioniert intuitiv und einwandfrei. Super schnelle Beantwortung vom Fragen. Empfehle ich gerne weiter.
Jan. 30, 2026
PreProduct is easily the best pre-order solution we’ve used. Beyond the app’s performance, the support team is outstanding. They are incredibly responsive and always come back to us with actual solutions rather than generic answers. They made our entire experience seamless and were genuinely helpful at every turn. We are really impressed!
Jan. 19, 2026
This app was really easy to set up and use throughout my pre-sale campaign. Highly recommend.
Jan. 15, 2026
The app dev team is extremely responsive and very helpful! We are a fast-growing company in the health and wellness space, and so we sell out or take preorders quite often. We also have some nuances to our website that have required tweaks to the app. We always land on some version of the app's settings that help move our business forward.
Jan. 15, 2026
Dec. 28, 2025
Love this app! Super easy to use and zero customer issues. If you want to keep ads and sales going while you restock key products, this is the app for you!
Dec. 5, 2025
Oli gave me the best support experience I hsve ever had! Thank you, got resolved immediately!
Nov. 26, 2025
Really robust feature set for running efficient preorder campaigns. Great support!
Nov. 24, 2025
BEWARE!!! There is no option to change or cancel your plan once you subscribe. Support does not respond to your issue about it right away. I would not recommend attempting to use this app. Edit: They responded to my email right away and it had gone to spam. The only way to cancel my subscription was to uninstall the app which works perfectly for me. I'm not certain how it would work to downgrade.
Hi there, Sorry if you were given this impression. You can cancel or downgrade PreProduct at any time. If you cancel within the 7 day free trial period, you will not be charged at all. Cancellation happens automatically when you uninstall PreProduct from Shopify. I’ve just looked up your email, and we actually responded within 9 minutes. Potentially the reply was marked as spam? It looks like you uninstalled within 2 hours, so you won’t be charged at all. Oli
Nov. 16, 2025
In my experience using apps in Shopify, rarely does the app completely fit your needs. You may be using other apps that collide with the app or your business model may be unconventional leaving you with an app that doesn’t really work the way you hoped. This can be very frustrating. This was my situation but I reached to Oli to explain my challenges and he quickly helped solve my issues by slightly adjusting things. Granted, I just started using the app which will provide great value to my customers and I will most likely bump up against other challenges as I discover how to tap the full power of the app but.. knowing that there are actual people who respond quickly and just get stuff done gives me a much welcomed peace of mind. Few things in e-commerce are perfect but it’s how you overcome the obstacles that count in my book. So far, my experience has been extremely positive. Bravo!
Nov. 12, 2025
Game changer for us. PreProduct has transformed the way our small team is able to manage pre-orders. It’s been a massive operational unlock. The app itself is intuitive, fast to implement, and fits seamlessly into our existing workflows. Oli’s support has been exceptional. He guided us through a smooth integration that worked with our current fulfillment and inventory processes, and went far beyond standard support by helping us build custom solutions to fit what we were trying to achieve. Even in the short time we've used it, there have been several new features released, so I know it's only going to get more robust. We’ve used countless Shopify apps over the years, and PreProduct is hands down the best value we’ve ever received. The product is excellent, the support is unmatched, and the entire experience has exceeded our expectations. Highly recommend.
Oct. 21, 2025
A pretty robust app with lots of options for managing pre-orders. Excellent support, too, in the rare case that something goes a little sideways!
Aug. 21, 2025
App is amazing. Enables you to run a Kickstarter on your own website basically. Oli is so helpful and has built a wonderful tool for any shopify store looking to test and preorder new products.
July 31, 2025
Brilliant app that changes the game for out of stock items, really love the usability of this and it works like a charm. Oli is extremely responsive and helpful for support, 100% would recommend!
June 19, 2025
Absolutely brilliant app, and Oli is extremely quick to respond and fix any issues or questions that come up. We are thrilled to be able to run pre-orders efficiently now!
May 17, 2025
Oli was very fast to respond and very helpful! She handled my issue immediately! The overall app integration was smooth and a very good experience. Would definetely recommend!
May 15, 2025
Oli was a huge help in getting this set up on our store. Great support, and I would recommend this app!
May 12, 2025
This app is brilliant and was exactly what we were looking for. I do custom designs for clients, so I needed a way for them to pay a deposit. I messaged Oli, and he set this up so it could go on our landing page. Fantastic customer service.
May 6, 2025
This app has been great to capture interest in my product. Oli has been incredibly responsive and helpful, even making same-day updates to the app.