PreProduct next‑gen pre‑order

We had some issues with the pre-order button integrating on our site but customer service is very responsive which helped!

I can't imagine a more comprehensive, feature-filled pre-ordering application than PreProduct. There's a lot of edge cases and varying requirements and scenarios entailed in a pre-order campaign, and the PreProduct team seems to have anticipated pretty much all of them. The app works great and can do absolutely everything you need. When I haven't been able to figure something out, Oli always responds within the day, often within an hour or two, to ensure everything is working smoothly. We are using PreProduct for thousands of high value pre-orders - if you want a system you can trust with a similarly important campaign, I can't recommend it enough.

Great app, great support. Highly configurable and we can control the preorder variants and lead times through the included API. We came to PreProduct after trialling several other preorder apps which didn't work with our theme, or had no API, or had an extortionate commission % on orders, or a poor support response. This one does everything we need at a sensible price and comes with prompt and helpful UK-based support. Oli helped us fix a couple of issues while we were preparing for launch. For context we're a Shopify Plus site using the Scale plan on the app, but it looks like it'd work well for larger or smaller sites too.

Funkioniert intuitiv und einwandfrei. Super schnelle Beantwortung vom Fragen. Empfehle ich gerne weiter.

PreProduct is easily the best pre-order solution we’ve used. Beyond the app’s performance, the support team is outstanding. They are incredibly responsive and always come back to us with actual solutions rather than generic answers. They made our entire experience seamless and were genuinely helpful at every turn. We are really impressed!

This app was really easy to set up and use throughout my pre-sale campaign. Highly recommend.

The app dev team is extremely responsive and very helpful! We are a fast-growing company in the health and wellness space, and so we sell out or take preorders quite often. We also have some nuances to our website that have required tweaks to the app. We always land on some version of the app's settings that help move our business forward.

Love this app! Super easy to use and zero customer issues. If you want to keep ads and sales going while you restock key products, this is the app for you!

Oli gave me the best support experience I hsve ever had! Thank you, got resolved immediately!

Really robust feature set for running efficient preorder campaigns. Great support!

BEWARE!!! There is no option to change or cancel your plan once you subscribe. Support does not respond to your issue about it right away. I would not recommend attempting to use this app. Edit: They responded to my email right away and it had gone to spam. The only way to cancel my subscription was to uninstall the app which works perfectly for me. I'm not certain how it would work to downgrade.

In my experience using apps in Shopify, rarely does the app completely fit your needs. You may be using other apps that collide with the app or your business model may be unconventional leaving you with an app that doesn’t really work the way you hoped. This can be very frustrating. This was my situation but I reached to Oli to explain my challenges and he quickly helped solve my issues by slightly adjusting things. Granted, I just started using the app which will provide great value to my customers and I will most likely bump up against other challenges as I discover how to tap the full power of the app but.. knowing that there are actual people who respond quickly and just get stuff done gives me a much welcomed peace of mind. Few things in e-commerce are perfect but it’s how you overcome the obstacles that count in my book. So far, my experience has been extremely positive. Bravo!

Game changer for us. PreProduct has transformed the way our small team is able to manage pre-orders. It’s been a massive operational unlock. The app itself is intuitive, fast to implement, and fits seamlessly into our existing workflows. Oli’s support has been exceptional. He guided us through a smooth integration that worked with our current fulfillment and inventory processes, and went far beyond standard support by helping us build custom solutions to fit what we were trying to achieve. Even in the short time we've used it, there have been several new features released, so I know it's only going to get more robust. We’ve used countless Shopify apps over the years, and PreProduct is hands down the best value we’ve ever received. The product is excellent, the support is unmatched, and the entire experience has exceeded our expectations. Highly recommend.

A pretty robust app with lots of options for managing pre-orders. Excellent support, too, in the rare case that something goes a little sideways!

Very Good App. Amazing Support. Thank you Oli for everything!

App is amazing. Enables you to run a Kickstarter on your own website basically. Oli is so helpful and has built a wonderful tool for any shopify store looking to test and preorder new products.

Brilliant app that changes the game for out of stock items, really love the usability of this and it works like a charm. Oli is extremely responsive and helpful for support, 100% would recommend!

Absolutely brilliant app, and Oli is extremely quick to respond and fix any issues or questions that come up. We are thrilled to be able to run pre-orders efficiently now!

Oli was very fast to respond and very helpful! She handled my issue immediately! The overall app integration was smooth and a very good experience. Would definetely recommend!