PreProduct next‑gen pre‑order
A smarter way to launch products (pay later pre-orders &...
Rating
5.0
feedback
87
chart
#7,482
All reviews
Rating Breakdown
April 4, 2024
Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.
March 27, 2024
Really great product with every feature needed for pre-orders. Not that easy to use/set up but awesome support, nice , competent and pretty fast.
March 18, 2024
Oli & the team at PreProduct are the best in the business when it comes to service & app support. Understanding, prompt & willing to step in and help no matter what the request. Allowed us to run a very smooth pre-order process over a 12 month period. Highly recommend.
Feb. 16, 2024
Really easy to use and we crowdfunded our product successfully with PreProduct! So much cheaper than Kickstarter too. Whenever I encountered technical problems, the customer service was fantastic and was able to assist in any troubleshooting. Communication via email was easy.
Feb. 9, 2024
This app is perfect for what my business needed. It was hard to find an app that would allow me to defer capturing payments until a specified time. The support team is also great. I'll be using PreProduct for all of my future product pre-orders.
Jan. 17, 2024
Their service is great!! I was having problems with the app (no one else was in our organization) and contacted their service team. Got a response very quickly, went back and forth trying different option with no luck. Finally, we determined that Chrome needed to be updated on my computer. Was never a problem with the app and they helped me solve it in a very short time!! Kudos to the PreProduct support team!!!
Nov. 20, 2023
Excellent, fast support. The App is superb for promoting and garnering interest in new product launches.
Nov. 1, 2023
Pre-product went above and beyond to help integrate this app with another essential app on my store, their customer service was excellent- not only spent hours integrating the new app, but also kept me in the loop and contacted me regularly. Additionally the app is brilliant, is exactly what my business needs and gives the ability to keep customers informed without hassle.
Oct. 17, 2023
Awesome support and great flexibility with this app. Perfect for how we want to present our product to customers when we have high-demand and low stock. Oli is super helpful in supporting any random request we may have.
Sept. 28, 2023
This plugin was exactly whet we needed for our pre orders. The one issue was it didn't interact with our engraving plugin. With just a few emails they were able to add the needed variables to pas the information to our order page. Very happy with the interaction and the product.
Store
My Store
Using app
10 months
Sept. 27, 2023
Super easy to set up and immediate help was available due to a bug in my theme. Amazing and very grateful.
Sept. 18, 2023
This is the best Pre Order App I´ve ever seen! The support is really amazing, they help you with the set up and they´re answering so fast. I just can recommend to use this app when you want to offer a product for pre order!
Aug. 22, 2023
I really appreciate the customer service at PreProduct, specifically Oli! The team at PreProduct is always able to help. I also have noticed that the app itself has gotten more updated and better than when we first started using it. Definitely recommend!
Aug. 18, 2023
Very happy with this app so far: the installation was quick and smooth as well as the amazing support from Oli. Would highly recommend!
Aug. 17, 2023
this is a fantastic app to take pre-orders. I was overally impressed by their support team. They went over an above to help us and even make sure there app worked with other apps and was quick to response if we had any questions or issues. strongly recommend if your looking for a pre-order app with great support team.
May 23, 2023
We recently added PreProduct to our store so that we can start accepting deposits for items we are awaiting stock on. The app was easy to install. The communication and support is fantastic. We needed some small changes to the way the product buttons looked on the site and Oli was able to make these changes for us. Would recommend this app if you are looking to accept preorders and deposits for your site.
March 31, 2023
Fabulous app and team. It did all we required of a Pre-Order app and the customer support was superb down to a few small customizations needed for our site. Unfortunately our supplier timeframes were not reliable so we've had to uninstall but when they are on-time we will certainly consider bringing it back.
March 14, 2023
Run, don't walk and install PreProduct! We've been a very long time looking for the perfect pre order system and can happily report we've found it! The deferred payment options and flexibility are absolute game changers, and better yet - the support and service from Oli and his team is second to none. Could not recommend this solution more highly, 6 stars!