All reviews

Rating Breakdown

  • 5
    100% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (23)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2026

We have been using this app for the past couple of days, and it has been producing a positive experience for us every time. The support services of Priyanka and her team have been simply outstanding, proactive, and always ready with assistance. When a recent platform update brought about some changes to the overall look of the store, which we had not foreseen, the team acted immediately when we brought it to their notice. They were very efficient in making all the necessary adjustments to ensure a perfect synchronization with our brand and product display.

Store

Blync

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Customer service is very patient!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Had some issues with the button not showing according to the Shopify team, contacted their support team and Jay help me in a really responsive time. Even though I'm not IT based(no knowledge in coding), Jay still help me out step by step to resolve the issue. The team was very efficient and helpful. The apps are also very easy to setup. Great job on the apps.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Una gran ayuda en nuestra Optica, Siempre estan muy atentos y al servicio para cualquier modificación

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re thrilled to hear that you felt well taken care of at our optician’s. Our team always strives to be attentive and make any adjustments you need, so it’s wonderful to know that our efforts made a difference. We look forward to helping you again whenever you need us! 👓✨

5 / 5 Share

Nov. 29, 2025

I’ve been using the SB Prescription Eye Lens app for our store, and it has been a wonderful experience. The lens flow is smooth, clean, and very user-friendly. Adding prescription details, choosing lens types, and uploading prescriptions is extremely easy for customers. What impressed me even more was the excellent support from their team. A special thanks to Priyanka, who guided me through the entire setup process with patience and clarity. Her assistance made everything much easier and faster to implement. Overall, the app works perfectly, and the customer support is outstanding. Highly recommended!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

We've had a great experience with this app so far, after using it for a few months. Priyanka and the team has been really helpful and has had open and responsive communication to help with the set up and any issues we've had. The platform was updated recently and this changed the theme, which we weren't aware of, but when we noticed and voiced the issue with Priyanka, the team was super efficient in updating our store to ensure it kept to our branding/offering, which was really appreciated.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience — it truly means a lot to our entire team! We’re really glad to hear that you’ve had a smooth experience with the app over the past few months. Priyanka and the support team will be thrilled to know their assistance made things easier for you. 🙌 We appreciate you pointing out the theme change after the recent update — feedback like yours helps us improve. The team was more than happy to jump in and make sure your store stayed perfectly aligned with your branding. 💛 If you ever need help again or have ideas for new features, we’re always here and happy to support you! Thanks once again for being such a wonderful user of our app! 🌟

5 / 5 Share

Oct. 17, 2025

The Eye Lens App has truly made managing prescription products on my Shopify store much easier. It lets me create custom RX forms, handle left and right eye options, and even upload prescriptions directly from customers. I can also set separate products for left and right eyes in the cart, which is super convenient. The app also supports multi-language translations, allows saving and reusing RX options, and gives full control over form customization and theme, so it fits perfectly with my store’s look. I especially appreciate that there are no commissions taken on sales. The support team is excellent — Priyanka guided me step by step whenever I had questions, and they were very responsive, ensuring everything worked perfectly. Overall, it’s a flexible, reliable, and feature-rich app for anyone selling prescription lenses. It has helped me streamline my workflow and enhance the customer experience. Highly recommend!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a detailed and thoughtful review! We’re absolutely thrilled to hear that The Eye Lens App has made managing your prescription products smoother and more efficient 🙌 It’s great to know you’re enjoying the custom RX forms, multi-language support, and the flexibility to fully match your store’s theme — that’s exactly what we built the app for 💪. We’re also happy that Priyanka and our support team could guide you through everything — we’ll be sure to pass along your kind words! 💖 Your feedback truly motivates us to keep improving and adding even more features to make your experience even better. Thanks again for your trust and recommendation — we’re so glad to have you as part of the SetuBridge family 💫

5 / 5 Share

Sept. 29, 2025

I’m really happy with this lens app! It allows customers to upload prescriptions (JPEG, PNG, PDF) or use the manual prescription form, which is very convenient. You can create unlimited custom RX options like Axis, Sphere, Cylinder, and more. I also like that the app lets you add prescription options to specific products or all products. Customers can set single or both eye RX and even buy separate lens quantities for each eye, which is super useful. The prescription flow is easy to customize with multiple steps, lens inputs, and add-ons. I had a question about theme compatibility and the rule section, and Priyanka from the support team helped me really well — much appreciated! Overall, a great app that makes selling lenses online much easier.

Store

My Store

Using app

9 days

Developer Reply

Thank you so much for your detailed feedback! 🌟 We’re thrilled to hear that you’re enjoying the flexibility and convenience our lens app provides. Allowing customers to upload prescriptions in multiple formats, create unlimited custom RX options, and manage individual eye quantities is something we designed to make selling lenses online as smooth and efficient as possible, so it’s wonderful to see it making a real difference for you. 👓 We’re also glad that the customizable prescription flow and add-on options are working well for your store — we aimed to give merchants full control over the experience, and your feedback reassures us that we’re on the right track. It’s great to hear that Priyanka could assist you with theme compatibility and the rule section! 🙏 Our support team strives to provide timely, helpful guidance, and your appreciation means a lot to us. Thank you again for your kind words and for trusting our app to help you sell lenses online. We look forward to continuing to support your store and providing features that make your workflow easier and more efficient. 💙

5 / 5 Share

Sept. 9, 2025

Customers can easily enter their prescription details during checkout, which saves us a lot of back-and-forth emails and makes the buying process much smoother. It’s given our website a more professional, optician-level feel and has definitely improved customer confidence when ordering online. Support from the team has also been excellent – quick to respond and helpful whenever we’ve had questions about configuration. Overall, this app has made it much easier to offer prescription lenses alongside our handmade frames, and I’d highly recommend it to any eyewear brand looking to streamline their process and deliver a better experience to their customers.

Using app

6 days

Total reviews

10

Average rating

4.8

Developer Reply

Thank you so much for sharing your detailed feedback! 😊 We’re thrilled to hear that the app has made entering prescription details during checkout so seamless for your customers. It’s wonderful to know that it’s helped reduce the back-and-forth emails and provided a smoother, more professional shopping experience – exactly what we aim for! 👓✨ We’re also glad that our support team could assist you promptly whenever you had configuration questions. Your kind words about our team mean a lot, and we’ll be sure to pass them along. 💬🙌 It’s fantastic to hear that the app has made offering prescription lenses alongside your handmade frames much easier and has helped boost customer confidence. Knowing that it’s adding value to your business and enhancing the overall experience for your customers is incredibly rewarding for us. Thank you again for your recommendation! We’re always here to support your eyewear brand and help make online ordering as smooth and professional as possible. 🌟

5 / 5 Share

Aug. 8, 2025

Suporte maravilhoso, me ajudaram em tudo o que eu precisei!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 💙 We're glad to hear that our support team could assist you with everything you needed. Your recommendation means a lot to us, and we’ll continue doing our best to make your experience even better!

5 / 5 Share

Aug. 8, 2025

The support team has been super helpful, quick to respond, and genuinely kind. They’ve taken the time to explain things clearly and were great about taking on feedback. I’m still learning the ins and outs, but so far the app has been simple and straightforward to use, with helpful guides to walk you through the setup. Really happy with it so far!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re finding the app easy to use and that our guides and support have been helpful for you. Our team is always here to make sure you feel supported as you continue exploring all the features. We truly appreciate your feedback and look forward to helping you get the most out of the app!

5 / 5 Share

July 25, 2025

App works well. Support is the best, quick and very helpful to correct any issues. Would recommended. Many thanks SetuBridge

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! 🌟 We're thrilled to hear that the app is working well for you and that our support team could assist you quickly and effectively. Your satisfaction is our top priority, and it's great to know we could meet your expectations. Thanks again for choosing SetuBridge – we're always here if you need any further help! 😊

5 / 5 Share

April 14, 2025

Great customer service!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 😊 We're thrilled to hear you were happy with our customer service. If you ever need any further assistance, we’re always here to help!

5 / 5 Share

Feb. 26, 2025

I’ve been using the SB Prescription Eye Lens plug-in, and it’s fantastic! Super easy to install and works perfectly. It’s clear the developers put a lot of thought into it -it’s user-friendly and efficient. I even reached out to support, and they were genuinely helpful and quick to respond. It’s rare to find a tool that feels this personal. Highly recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and thoughtful feedback! 🌟 We're thrilled to hear that the SB Prescription Eye Lens plug-in has been a great fit for your store. Our team put a lot of care into making it easy to use and reliable, so it's incredibly rewarding to know it's made a difference for you. We’re also glad our support team could assist you quickly—we always aim to provide the same personalized experience we’d want ourselves. Your recommendation means the world to us. If you ever need anything in the future, we’re just a message away! Thanks again for being a valued part of our community!

5 / 5 Share

Jan. 30, 2025

Ze hebben me ontzettend goed geholpen! Alle problemen hebben ze verholpen. Ik raad dit ten zeerste aan! Ontzettend bedankt.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 😊 We're so glad we could help and solve everything for you. If you ever need any assistance again, we're always here to help. Happy selling! 🚀✨

5 / 5 Share

Sept. 26, 2024

Works fine, and has very friendly and fast support!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic 5-star review! We're glad to hear that everything is working well for you and that you had a positive experience with our support team. If you ever need assistance in the future, don’t hesitate to reach out. We're here to help! 😊

5 / 5 Share

June 10, 2024

The app is really clean and simple to use and works really well for handling customer prescription entries. The store we're building has a few unique requirements and the development team have been incredibly helpful and patient in tailoring a solution to do what we need. We're so grateful for their help and I'm sure we will be using this app on our store for years to come.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your outstanding 5-star review! We're thrilled to hear that you find our app clean, simple to use, and effective for managing customer prescription entries. It's fantastic to know that our development team has been incredibly helpful and patient in tailoring a solution to meet your unique requirements. We're grateful for the opportunity to assist you, and we're thrilled to be part of your store's journey for years to come. Your satisfaction is our top priority, and we look forward to continuing to support you!

5 / 5 Share

May 23, 2024

The app is great and does the job well. We had to work on some custom development features to meet our business needs and the dev team have been very responsive and fast to get the things done. Highly recommended.

Store

Get2020

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your fantastic 5-star review! We're delighted to hear that our app has been meeting your needs effectively. It's great to know that our development team could assist you with custom features promptly. Your recommendation means a lot to us, and we're committed to providing continued support and excellence. If you ever need further assistance or have any questions, please feel free to reach out. Best Regards SetuBridge Team

5 / 5 Share

Nov. 27, 2023

so far so good, customer service are helpful and does exactly what it needs to do very happy.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Quality Eyes, Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you're happy with our app and that our customer service team was able to assist you effectively. If you ever need further assistance or have more feedback to share, feel free to reach out. We appreciate your support! Best regards, SetuBridge team

5 / 5 Share

Sept. 4, 2023

I have to honestly say, the App looks and works very well, and they offer some smaller Options that let you really customize everything a bit. That is Top Level but even better is their Customer Support!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you find our app visually appealing and functional. Our team works hard to provide customization options that empower users like you to tailor your experience to your specific needs.