Rating

5.0

feedback

83

Reviews

chart

#990

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    1%
  • Less than a year
    82%
  • More than a year
    16%

Reviews Summary

PDQ is highly praised by ecommerce merchants for its exceptional customer support, seamless integrations, and continuous platform improvements. Merchants appreciate the ease of managing shipping and checkout options, the ability to run A/B tests, and the personalized approach to optimizing the checkout experience. The team at PDQ is described as responsive, knowledgeable, and proactive in driving conversion and revenue growth. However, there were a few instances where conflicts with other apps caused temporary issues, leading to a slightly lower rating in one review.

Highlights

Exceptional customer support and proactive planning
Seamless integrations and ease of use
A/B testing and optimization
Responsive and knowledgeable team
Occasional conflicts with other apps

Rating Breakdown

  • 5
    99% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (83)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2026

PDQ has been an excellent partner for our growing business. Their customer support team is responsive and genuinely helpful, with Slack support that makes communication fast and easy. They don’t just react to issues—they offer ideas and proactive planning to help set brands up for success. PDQ is the best shipping software we’ve found that allows us to add and accurately ship unlimited SKUs as we scale, while making it incredibly easy to manage shipping and checkout options. Integrations with our store and customer service portal were quick and seamless. They’re constantly improving the platform to make things better for our team—and most importantly, for our customers. We're so happy to be working with the PDQ team!!

Store

Andar

Using app

--

Total reviews

11

Average rating

4.5

5 / 5 Share

Jan. 14, 2026

PDQ have really helped us understand different customer segments and how they interact with our checkout. The team are knowledgable, friendly and always responsive which is so helpful. Highly recommend PDQ if you're looking to further understand consumer behaviour and increase conversion across your checkouts.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

PDQ has been a great partner - a true partner that wants to drive our business as much as theirs. They are truly willing to work side by side and help drive conversion for our site. I was also recently so impressed with their honesty! They truly want to be a partner.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

We really enjoy working with PDQ. The collaboration feels easy, efficient, and well thought through, and it’s clear the team genuinely cares about delivering value. Danielle is wonderful to work with!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Love working with PDQ. It's rare to find an app where the service level is consistently great. Communication is top notch. Highly recommend.

Using app

9 months

Total reviews

3

Average rating

3.7

All reviews

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