PrettyDamnQuick (PDQ)

Sept. 26, 2024

Great experience with PDQ so far - previously, checkout was a portion of our site we never even considered "testable", and PDQ unlocked that for us and made running split tests there (on shipping rates, thresholds, upsells, etc.) very easy and straightforward, already driving some exciting results. Also the team has been a pleasure to work with, and really acts as strategic advisors to think through, build, and analyze the tests you run. Definitely recommend!

Aug. 1, 2024

PDQ’s precise delivery promises have really upgraded our checkout. Switching from vague date ranges to specific 'Arrives by' dates provided our customers with the clarity they needed, enhancing their overall shopping experience and boosting our conversion rates. The insights we gained from our tests, such as the impact of price sensitivity and the effectiveness of clear shipping promises, have been instrumental in improving our approach and checkout metrics. Even small tweaks they helped us with have proven to have a big impact, and we couldn’t have asked for better partners on this.

June 20, 2024

PDQ has offered our business an array of strategies to improve our ROI, customer experience, and overall logistical operations. Their team is extremely hands on and we look forward to continuing our partnerships!

May 17, 2024

At Beekman 1802, we couldn't be happier with PDQ. This comprehensive, easy-to-use tool has allowed us to make significant improvements to our checkout experience. The support we receive from the PDQ team is top-notch and unmatched. The A/B tests they have planned and executed for us have provided invaluable insights and boosted our conversion rates. PDQ's rate shopping ensures we use the least expensive rate and we can even rate shop while offering specific shipping promotions. The ease which we can make adjustments to our shipping options is truly a game changer. PDQ does everything it says it will & more! They DELIVER. We can't wait to see how PDQ will continue to help us maximize revenue and profits!

May 15, 2024

PDQ has been an invaluable tool here at Madbury Road for optimizing our checkout and delivery process. As a patio furniture brand, ensuring accurate and reasonable delivery promises is crucial for customer satisfaction. PDQ has enabled us to display a delivery promise on the product page and provide shipping options based on the shopper's location. Each delivery method includes an accurate delivery promise tailored to the specific order and address, enhancing our customers' shopping experience. Since implementing PDQ, we've seen a noticeable increase in customer trust and satisfaction, leading to higher conversion rates and fewer cart abandonments.

May 15, 2024

At Huron, PDQ has been a game-changer for our business. The analytics dashboard & checkout optimization are helping us determine what's best for our business and our customers in a streamlined way. It's allowed us to choose paths that increase AOV, boost checkout conversion rate, and ensure a transparent customer experience from PDP to checkout. However, PDQ is truly best-in-class when it comes to customer service. They respond to questions and ideas within hours of presentation, and their chat functionality has bugs fixed within minutes. The team has been attentive, creative, and nothing short of fantastic partners as we've continued to learn more about optimizing our online experience. We highly recommend PDQ to any Shopify store looking to enhance their checkout experience, boost revenue, and grow the business with a thoughtful partner.

May 7, 2024

PDQ consistently delivers for us. Their tech is exactly what we need and their customer support is phenomenal. We made the switch from ShipStation over a year ago and we are never looking back!

May 6, 2024

Adding PrettyDamnQuick to our tech stack has upgraded the way we handle shipping & logistics in a massive way– which in turn has also enhanced our customer satisfaction, operational efficiency and bottom line profitability. But PDQ didn't just improve our backend operations; they revamped our customer's front-end experience too. Their dynamic shipping rates and transparent delivery promises keep our customers coming back and significantly reduce checkout abandonment- a huge win. They take the guesswork out of our efforts as we test everything before rolling it out. Their A/B tests uncovered several opportunities that amount to multiple 6 figures in pure profit. Working with PDQ is a game-changer—they are not just a great SaaS solution but they’ve become a crucial extension of our team. We've never been more confident in our checkout or shipping operations. If you're on the fence about PDQ, take it from us: they’ve been a pivotal part of our profitable growth journey and are the real deal.

May 6, 2024

PrettyDamnQuick has been instrumental in boosting our performance with their committed, hands-on approach. They don't just set things up; they dive deep into ongoing optimizations that have had a significant impact on our profits. Their expertise in A/B testing and operations are really top notch. For example, we tested lower shipping rates for the UK market and the outcomes were beyond our wildest expectations, contributing an additional seven figures to our annual revenue. Or trying out a simple message promoting free shipping for US orders over $40, a small tweak that resulted in six figures of additional profit for us. PDQ's tools and strategies don't merely optimize checkout processes; they enhance the overall sales strategy, making them an invaluable partner for continuous growth in e-commerce.

May 2, 2024

PDQ has consistently delivered exceptional customer support, and their A/B testing has spread light on otherwise unseen revenue for some big wins. For example, we recently ran a price sensitivity test, aiming to find the right balance between shipping cost and customer satisfaction. PDQ skillfully implemented variations in shipping prices, which not only helped us cover our costs but also increased our average order value and conversion rates—without hurting customer loyalty. The results were eye-opening, and enabled us to adjust our shipping strategies effectively. In general, PDQ's checkout optimization tools have been instrumental in enhancing our overall e-commerce performance. They've ensured that our checkout process is as smooth as possible, significantly boosting our sales and customer satisfaction.

April 23, 2024

The PDQ app works flawlessly, which is great. But the real winner here is the PDQ support team. This isn't just an app that you install and then you're left on your own figuring everything out. The team is SO responsive and helpful. They understand the importance of fulfilling orders and treat your store as if it were their own in terms of timeliness and accuracy. I am really glad we found this tool and have total confidence in integrating it into our tech stack.

April 11, 2024

Easy setup, great tool and reasonably generous trial

March 27, 2024

Leveraging PDQ's checkout solution, Unique Vintage experienced a transformation in our online shopping experience, marked by a significant uplift in conversion rates and nuanced increases in shipping revenue. PDQ's analytical expertise and strategic recommendations, including tailored A/B tests and shipping option optimizations, have paved the way for an enriched customer journey and increased profitability. Their proactive approach and detailed insights into our checkout process have changed the way we look at the shipping in checkout and operational excellence (and customer satisfaction!).

March 18, 2024

Highly recommend this!! Our work with PDQ has been instrumental in enhancing our checkout process through strategic A/B testing, focusing on optimizing free shipping offers to improve our customer experience. With PDQ's support, we've experimented with different free shipping thresholds and introduced targeted messaging to encourage higher cart sizes. Additionally, our partnership extends to exploring improvements across the customer journey, including offering free shipping for first-time buyers and integrating with platforms like Gorgias and Klaviyo to bolster our service capabilities. PDQ's flexibility and innovative approach have been key to our ongoing efforts to refine and elevate our brand’s shopping experience.

March 14, 2024

Partnering with PrettyDamnQuick was a game-changer for us at Ibex. Their innovative approach cut our shipping costs by 40% and streamlined our logistics like never before. The seamless onboarding and unparalleled support with the quick-response support team, transformed our shipping operations, enhancing efficiency and customer satisfaction. PDQ has been instrumental in enhancing our shipping operations and customer service. We highly recommend them to any e-commerce brand looking to improve their logistics and operational efficiency. Their impact on our business has been profound, and we're excited to continue this partnership.

March 14, 2024

When you’re running a growing ecom store, it’s impossible to constantly optimize everything on your own. Sometimes because of capacity, and sometimes because of capabilities & tech. For us, getting our checkout to work optimally and to integrate with our delivery was always elusive, that is, until we partnered with PDQ. Working with them has been HUGE for us. Their A/B testing is incredible. As a brand always looking for ways to enhance our customer journey, PDQ's A/B testing capabilities enabled us to specifically target and increase checkout conversion by a staggering 4.1%! Working with them is easy, they bring their own ideas and analysis to everything and the integration was seamless. Highly recommend PDQ for any Shopify brand looking to optimize conversions and drive sales.

Feb. 15, 2024

Using PDQ in our Shopify store has revolutionized how we offer shipping options and pickup points to our customers at Keds. Its easy integration and user-friendly interface have helped us make our delivery options really clear and easy. Thanks to PDQ, our customers enjoy a seamless shopping experience with clear, accessible shipping information, directly impacting our repeat business positively. We highly recommend PDQ to any Shopify retailer! It’s great software but also the team is great to work with.

Nov. 16, 2023

As the founder of a menswear brand, I'm always looking for innovative solutions to improve our operations and customer satisfaction. Simply said, PDQ has been a game-changer for our e-commerce activity. PDQ seamlessly integrated into our system, thanks to their exceptional service. The setup process was effortless, transitioning from demo to live in just 48 hours. PDQ has had a major impact on our shipping. Their dynamic pricing strategy increased our shipping revenue and reduced customer inquiries by roughly 15%. This proactive approach reduced the workload on our customer service team. Additionally, PDQ's data improved our discussions with our 3PL, leading to better decisions and efficiency. PDQ's customer support is highly responsive and accessible, providing quick and effective solutions to any questions we have. Most importantly, PDQ's implementation has significantly increased our shipping revenue. It provides us with more control and flexibility in our shipping and checkout process. In conclusion, PDQ has streamlined our operations, improved customer satisfaction, and boosted our bottom line. I highly recommend PDQ to any e-commerce business.

Nov. 6, 2023

We can’t recommend PDQ enough. We were looking for a way to level up delivery and really up our delivery experience. The PDQ team dialed up our revenues in a few different ways. Possibly the most impactful was enabling express shipping to our California customers, then helping us make that express option more desirable to increase its selection. California is our biggest and most loyal customer segment and they absolutely love getting their goods super-quickly. The effect this had on our shipping profits has been huge. Lastly, PDQ helped us connect our store to show UPS access points in our checkout, enabling us to offer a pickup option to customers instead of shipping to their doorstep. Some of our customers really love this. All in all, it’s a no-brainer. If you have a chance to work with them, do it. Thanks guys!

Nov. 6, 2023

We love PDQ! Their service, support, and communication are truly "software WITH a service." Not only did they increase conversion amongst our first-time customers (which used to be our highest ‘abandoned’ segment), but also helped us make use of priority shipping to capture additional revenues. We’re seeing higher conversion rates than ever, in large part due to PDQ’s product page delivery promise. We’re thrilled we decided to work with PrettyDamnQuick. Love these guys!