PrettyDamnQuick (PDQ)
Test, personalize, and optimize every part of your checkout.
Rating
4.8
feedback
83
chart
#718
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
1%
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Less than a year
82%
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More than a year
17%
Reviews Summary
PDQ, the Shopify App, has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Merchants praise the app for its ability to optimize checkout experiences, increase conversion rates, and improve shipping efficiency. The customer support team is highly responsive and knowledgeable, providing valuable insights and proactive planning to help brands succeed. PDQ's A/B testing framework has been instrumental in identifying optimal delivery times, increasing revenue, and enhancing the overall shopping experience. The app's dynamic content, personalized options, and seamless integrations with store platforms have been highlighted as key strengths by users. However, there was one negative review mentioning deceptive recommendations and fear-based tactics used by the PDQ team.
Highlights
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All reviews
Feb. 25, 2026
Shady shady shady. The recommendations that the team at PDQ made throughout our engagement were deceptive to customers and didn't adhere to the standards my team and I operate with. When we moved forward with removing their extensions from our site, the company went over my head and reached out to our CFO and co-founders to "tattle" on us for doing so, leading with fear-based tactics about how much money we were leaving on the table. This is a terrible practice, and even if you disagree with what we're doing, never an acceptable way to keep a client. I recommend staying as far away as possible.
We're sorry this was your experience. Nothing we recommend at PDQ is meant to be deceptive. On the contrary, we strongly encourage all our partners to test every initiative before full implementation to properly assess its impact and avoid biased or incorrect assumptions. Every test and implementation was grounded in Blueprint's empirical data and deployed with your team's review and approval. During the time PDQ was active on your site, we consistently delivered a significant positive impact on revenue, as clearly reflected in your own store performance data. Despite repeated attempts, we were unable to reach anyone via our dedicated Slack channel or email over the past four months. When we noticed that shipping methods, upsells, and dynamic product reviews had been removed over the last three weeks, we reached out immediately across all channels to flag the significant drop in conversion and revenue. After not hearing back from the team, we escalated to Blueprint's CFO and co-founders. This wasn't done lightly. The performance drop was sharp and required immediate attention, and given how closely we had been working with your management team from day one, we felt a responsibility to make sure it was flagged. We respect the way each team chooses to operate. We appreciate the time we worked together and genuinely wish you and your team the best.
Jan. 21, 2026
PDQ has been an excellent partner for our growing business. Their customer support team is responsive and genuinely helpful, with Slack support that makes communication fast and easy. They don’t just react to issues—they offer ideas and proactive planning to help set brands up for success. PDQ is the best shipping software we’ve found that allows us to add and accurately ship unlimited SKUs as we scale, while making it incredibly easy to manage shipping and checkout options. Integrations with our store and customer service portal were quick and seamless. They’re constantly improving the platform to make things better for our team—and most importantly, for our customers. We're so happy to be working with the PDQ team!!
Jan. 14, 2026
PDQ have really helped us understand different customer segments and how they interact with our checkout. The team are knowledgable, friendly and always responsive which is so helpful. Highly recommend PDQ if you're looking to further understand consumer behaviour and increase conversion across your checkouts.
Jan. 12, 2026
PDQ has been a great partner - a true partner that wants to drive our business as much as theirs. They are truly willing to work side by side and help drive conversion for our site. I was also recently so impressed with their honesty! They truly want to be a partner.
Jan. 7, 2026
We really enjoy working with PDQ. The collaboration feels easy, efficient, and well thought through, and it’s clear the team genuinely cares about delivering value. Danielle is wonderful to work with!
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