Rating

4.9

feedback

90

Reviews

chart

#667

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    1%
  • Less than a year
    81%
  • More than a year
    17%

Reviews Summary

PDQ has received overwhelmingly positive reviews from ecommerce merchants who have installed the app on their online stores. Merchants appreciate the ease of communication with the PDQ team, the responsiveness of customer support, and the valuable insights provided for optimizing checkout processes. The app has been praised for its ability to drive conversion rates, increase average order value, and improve overall customer satisfaction. However, there have been a few negative reviews highlighting concerns about deceptive recommendations and aggressive tactics used by the PDQ team.

Highlights

Positive communication and customer support
Valuable insights for optimization
Conversion rate improvement
Deceptive recommendations and aggressive tactics
Ease of running split tests

Rating Breakdown

  • 5
    97% (87 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 100% (89)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 27, 2026

PDQ has been an awesome partner and has unlocked some really incredible CRO wins with a material impact on our average revenue per user and overall profitability. I would highly recommend them to anyone looking to improve their DTC performance!

Store

Clove

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 27, 2026

PDQ has been our right-hand partner for any revenue-driving or customer experience ideas at checkout. They move fast on every request and consistently bring new ideas and solutions we hadn’t even considered. We saw ROI quickly and they’ve helped us automate processes and build tools that give us much better visibility into our data and checkout experience. Appreciate their focus on the full checkout and shipping operation. Many other digital partners over-index on UI and overlook the operational side. Our CSM, Zack Hechtman, is so easy to work with and is both proactive and quick to tackle any crazy idea we have. Highly recommend!

Store

Béis

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 27, 2026

Working with PDQ has been a dream. Their checkout optimization and a/b testing are second to none, and their team is always extremely responsive and collaborative. We have seen some great results with them so far and hope to see more to come!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2026

Very detailed and thorough partner for AB testing checkout, shipping, tracking, and overall theme. The analytics that PDQ dives into are far more meaningful and impactful than other AB testing partners we have worked with in the past. Really recommend!

Store

Grazly

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2026

PDQ has become one of our most trusted tools. We've made live changes during our biggest launch of the year, brought in additional revenue, increased conversion, and unlocked personalized experiences for various customer segments. What sets them apart is their team and their approach. Meital and Adi feel like genuine extensions of our own team, proactive with ideas, always testing, and available around the clock. They understand the real pain points Shopify merchants face and have built something that genuinely addresses them. Their emphasis on A/B testing has been invaluable, helping us make smarter decisions and continuously improve our checkout experience. There aren't many tools we'd trust our checkout with. PDQ is one of them.

Using app

3 months

Total reviews

4

Average rating

5.0

All reviews

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