PrettyDamnQuick (PDQ)

Nov. 16, 2023

As the founder of a menswear brand, I'm always looking for innovative solutions to improve our operations and customer satisfaction. Simply said, PDQ has been a game-changer for our e-commerce activity. PDQ seamlessly integrated into our system, thanks to their exceptional service. The setup process was effortless, transitioning from demo to live in just 48 hours. PDQ has had a major impact on our shipping. Their dynamic pricing strategy increased our shipping revenue and reduced customer inquiries by roughly 15%. This proactive approach reduced the workload on our customer service team. Additionally, PDQ's data improved our discussions with our 3PL, leading to better decisions and efficiency. PDQ's customer support is highly responsive and accessible, providing quick and effective solutions to any questions we have. Most importantly, PDQ's implementation has significantly increased our shipping revenue. It provides us with more control and flexibility in our shipping and checkout process. In conclusion, PDQ has streamlined our operations, improved customer satisfaction, and boosted our bottom line. I highly recommend PDQ to any e-commerce business.

Nov. 6, 2023

We can’t recommend PDQ enough. We were looking for a way to level up delivery and really up our delivery experience. The PDQ team dialed up our revenues in a few different ways. Possibly the most impactful was enabling express shipping to our California customers, then helping us make that express option more desirable to increase its selection. California is our biggest and most loyal customer segment and they absolutely love getting their goods super-quickly. The effect this had on our shipping profits has been huge. Lastly, PDQ helped us connect our store to show UPS access points in our checkout, enabling us to offer a pickup option to customers instead of shipping to their doorstep. Some of our customers really love this. All in all, it’s a no-brainer. If you have a chance to work with them, do it. Thanks guys!

Nov. 6, 2023

We love PDQ! Their service, support, and communication are truly "software WITH a service." Not only did they increase conversion amongst our first-time customers (which used to be our highest ‘abandoned’ segment), but also helped us make use of priority shipping to capture additional revenues. We’re seeing higher conversion rates than ever, in large part due to PDQ’s product page delivery promise. We’re thrilled we decided to work with PrettyDamnQuick. Love these guys!

Nov. 4, 2023

PrettyDamnQuick has been a godsend for our team. We found PDQ at a time when we were migrating our website to Shopify. We really needed a checkout tool to get control over our delivery options and get the best conversion rate for the new Shopify setup. We particularly love how PDQ helps us get around some limiting Shopify defaults. For example, PDQ prevents Shopify from duplicating shipping prices together from multiple locations, which was confusing customers and losing us sales. PDQ also makes in-store pickup available to local orders, even for multi-origin shipments which our customers love. It’s also great for setting up live carrier rates with special pricing rules. The rules depend on things like specific orders and/or shipping locations. We were amazed at how quickly they turned something really complicated into a plan and system that’s simple for our team to manage. And it’s pretty amazing how now each customer gets highly personalized shipping pricing. We value the PDQ partnership and couldn’t be more impressed with PrettyDamnQuick’s can-do approach and their amazing support team. We’d recommend them to any eCommerce business looking to transform profitability while scaling with confidence.

Sept. 11, 2023

Since using PDQ, we've seen more than 37% in increased shipping revenues!! PDQ has really exceeded our expectations. We're a small, family-run team and we needed a system we could manage on our own, but also get real support for anything if necessary (in Salck!) The delivery promise ("Arrives by XXX") is accurate, and it really works! It's been setting the right expectations with customers for all types of products, especially those on pre-order that won't arrive for a while. The PDQ team also showed us how to set up A/B tests in our checkout's shipping page to test wording, delivery promises, and free shipping thresholds until we found the most profitable combination. We're seeing a 10% increase in customers choosing non-free shipping options, and 18% of these customers are choosing the higher-priced expedited options! This is all thanks to A/B tests that tell us what resonates most with our customers. Best of all is that our customers are much happier–we're building stronger customer loyalty all around. ​​It's really closing the gap between Shopify's checkout and Amazon's experience. We've seen huge success with PDQ and we recommend them to any business in need of a profit boost! Thanks PDQ Team!!!

Aug. 25, 2023

We've been super happy with PrettyDamnQuick. They're basically like an extra arm of our own team, helping us nail the logistics and delivery game. Their system makes managing orders from multiple locations a piece of cake, and they get that not all customers are the same. We can even offer special rates to our loyal customers thanks to their personalized checkout options. Plus, their automated package logic is a lifesaver for avoiding mistakes. And if we ever hit a snag, their support team is just a call away, anytime. We totally recommend PDQ if you're looking to make your operations smoother and keep your customers happy.

Aug. 24, 2023

Our customers turn to Dermaclara to naturally and effectively eliminate aging, stretch marks, and scars, issues that can have deep emotional significance. We recognize the important role we play in addressing these issues - every touch point with our customers is crucial. PrettyDamnQuick has enabled us to provide a bespoke experience to every customer. By personalizing each checkout to meet every customer’s particular needs and showing clear 'Arrives By' dates, we’re able to provide an elevated level of transparency and trustworthiness. Implementing PDQ's cutting-edge platform has deepened our understanding of our customers and their preferences. Since implementing new pricing models based on A/B testing, we’ve seen a significant surge in the number of people opting for express delivery, which has had a meaningful positive impact on our bottom line. Overall, it’s been impressive to see how checkout optimization is driving all the key metrics important to our success. We wholeheartedly recommend PrettyDamnQuick!

July 23, 2023

Since signing on with PDQ, we’ve increased our checkout conversion, significantly boosted shipping revenues, and optimized the overall checkout experience for customers - all pretty damn quickly! The first impact was after implementing automation to personalize a unique checkout experience for first-time buyers versus returning customers, increasing checkout conversion rates. We also set cutoff times for orders, eliminating confusion and enhancing our overall shopping experience. In addition, by streamlining our fulfillment process with warehouse location data, we optimized shipping routes and reduced delivery times, especially for customers in remote areas. This saves us money, delights our customer base, and has been a powerful way to attract new customers. A huge thanks go out to the incredible team at PrettyDamnQuick for making an absolutely killer product and providing extraordinary service and care. We wholeheartedly recommend PDQ to anyone looking to increase their revenues and immediately see great results.

July 18, 2023

We use PDQ through our 3PL, and it has majorly helped us optimize our checkout and cut costs. We love that it allows us to see the accurate price of live shipping rates at checkout. PDQ allows us to spend more on expanding our business. Thanks PDQ!

July 10, 2023

As a family-run business selling high quality leather goods, we faced serious challenges when it came to delivering our products reliably and efficiently. We needed a tool that could provide exceptional delivery experiences and build lasting customer relationships. PrettyDamnQuick is simply the best. It has positively transformed our entire shipping process and dramatically improved our revenues. One of our favorite PDQ features is their data-driven delivery promise, which has led to a major boost in conversions for our brand. We’ve seen it firsthand: customers are willing to spend more when they know their purchases will be promptly and reliably delivered. Most importantly, PDQ has significantly increased our revenue and profitability. In fact, we increased conversions and witnessed a remarkable uptick in the average value of each order since using PDQ, increasing our monthly revenues by 7%. We are so grateful to the PrettyDamnQuick Team for empowering us to deliver on our promises, exceed customer expectations, and establish ourselves as a trusted and preferred brand in the leather goods market. Thank you PDQ!

June 27, 2023

I am thrilled to share my team’s exceptional experience using PDQ! We sell everything you need to make the highest quality coffee. A large portion of our revenues comes from loyal customers, and much of this repeat business is generated via marketing incentives and perks. We searched for a platform that could help us leverage our VIP program in conjunction with a multi-location operation, but could not find a tool that could support all of our needs - until we discovered PDQ. PrettyDamnQuick is the ultimate checkout-to-delivery platform. The combination of their smart and powerful checkout capabilities combined with multi-location and smart automations provides a personalized checkout experience for each of our customers. The capability to automatically select the closest inventory location to the customer enables significant cost and time savings for the whole team. The bottom line is PDQ gave us a more efficient and profitable operation with happier customers. I can’t overstate the positive impact PDQ has had on our business. It has revolutionized our fulfillment process and enabled us to increase our revenues significantly in a very short time. Every Shopify business should seriously consider PDQ to optimize revenues and save costs.

June 21, 2023

We have loved working with PrettyDamnQuick! When shipping perishable cookie dough, on-time deliveries are crucial to success. The app integrates well with our customer-enabled shipping calendar function and makes fulfillment easy and seamless for the team. The PDQ team is easy to reach, helpful, efficient, and always there if we have questions. They helped us set up all of our packaging options and made sure we were functioning without issue! I would definitely recommend PDQ.

June 15, 2023

PDQ has been pivotal in growing our same-day alcohol delivery venture. Its exceptional support and functionality are vital to our operations. Launching this unique service was smooth thanks to PDQ's efficient platform that streamlined our operations for immediate profitability. PDQ's proactive approach, expertise, and unwavering support are key to our success, making them an indispensable partner. Their tool is the operational backbone of our business, bolstering our growth with confidence. PDQ's seamless Checkout to Delivery tool integration has unlocked endless possibilities for WINEST, reinforcing our shared vision for sustained growth.

June 11, 2023

When shipping fresh seafood, orders simply cannot arrive late. PDQ ensures all our orders arrive on time, as promised. We’re seeing 100% YoY growth since using the platform. Our customers are happier than ever which drives higher, more profitable revenues. I was very nervous to try something new but I am so glad I did. The PDQ team immediately streamlined our entire checkout to delivery logistics process by making it much more efficient. What took me hours a day now takes 15 minutes using automation. We’re also now able to offer customers more delivery options with cost-effective shipping rates. It’s impossible not to make money using this tool. In fact, since using PDQ we’ve increased our average order value by 20%. This incredible product is just the tip of the iceberg. I am so very grateful to the PDQ customer care team. Their customer service is just the best- responsive, helpful, and always looking for ways to improve and make things even better. I highly recommend PDQ to any brand looking to scale up their sales and fulfillment quickly.

June 6, 2023

orking with PDQ has been an absolute game-changer for our business and compared to our previous provider, the difference is night and day! Our picking & packing is super-quick which has also really improved our customer experience. From day one the PDQ team worked with us to optimize every aspect of our Shopify order, packaging > batching > label printing > fulfilling > shipping > tracking. Now we can pack much more quickly, print every asset, including gift postcards, from one location, and manage everything really easily. Plus, we’re getting much lower rates for deliveries, so we’re not just saving time, but money too. It wouldn’t matter how fresh our cookies are if we can’t get fulfill them quickly and accurate, and PrettyDamnQuick ensures we can easily deliver every order at exactly the right time. No hiccups or complex workflows, just fast packing, easy shipping software that gets our cookies into our customer's hands ASAP. Highly recommended.

June 6, 2023

Really excited to be able to share how much we love PrettyDamnQuick! They’ve gone above and beyond, helping us set up the ideal checkout experience with the perfect delivery methods for our shoppers, and making sure we understand how it all works. This app made a huge difference in our shopper’s experience by communicating clear delivery times. Our bread is shipped fresh so the delivery experience is crucial for getting repeat orders. With PDQ’s customized delivery options for different zones, times of day, and fulfillment capabilities (each with clear arrival dates), our checkout conversion has really soared. And our customers really love it, we’re seeing happier customers returning more often. With PDQ’s help and expertise, we’ve made small changes that have brought huge results. Now we can really stand behind our delivery promise with complete confidence that every customer will be so satisfied with their delivery experience.

May 31, 2023

PDQ has been a game-changer for our company! Our operations and customer experience have really been taken to the next level. What we love most about it: Multi-location checkout logic: ensures that our customers receive their orders from the nearest location with available inventory for faster delivery and happier customers. Accurate live rates at checkout, based on proximity and inventory. This ensures reliable shipping options. PDQ’s smart rate shopping: intelligently batches orders and selects the best match label, so that we get the most cost-effective shipping rates from USPS, FedEx, and even integrate with our 3PL providers. This helps us save on shipping costs while ensuring on-time deliveries. The support team at PDQ has been exceptional. They’re always happy to help and their expertise and dedication have been invaluable to our success. Thanks to PDQ we’ve been able to implement a top-notch omnichannel fulfillment strategy. By managing operations with multiple 3PLs, we’ve streamlined our processes and improved our efficiency with various carriers and delivery types. We highly recommend PDQ to any brand looking to optimize sales, fulfillment, CX and are grateful for PDQ’s outstanding solutions and support!

April 20, 2023

Even though we were founded more than 40 years ago, we continue to be growth-minded and look to technology to continually enhance the customer experience for our luxury fashion brand. We found the PrettyDamnQuick team and technology to be second to none. Since moving to PDQ we’ve seen all of our key metrics improve. They have been a true partner every step of the way: their expertise extends itself to every part of the fulfillment process. No matter what we need, they have been able to provide a single-source solution that enables us to scale as seamlessly as possible. With PDQ, you're getting a powerful, cohesive platform from checkout to delivery, plus you’re partnering with an expert company with an unparalleled approach to service. Love the team and the product!

April 18, 2023

Our switch to PrettyDamnQuick was one of the best decisions we ever made! Our previous shipping app was inefficient and holding us back, and customers were getting frustrated. With PDQ’s rapid workflows, exceptional management, and countless shipping options, we’ve saved hours of time and manpower, lowered costs, and increased our shipping revenues dramatically. What’s more, the PDQ team is always available, professional, hands-on, and dedicated to ensuring every order is profitable and that every customer is as happy as possible. PDQ also made it easy to provide a bespoke experience to influencers who sample our products and are key to our customer acquisition. I highly recommend signing up with PDQ.

Jan. 6, 2023

PrettyDamnQuick has been a major upgrade for our fulfillment process and customer experience! We used ShipStation previously and were disappointed with the lack of functionality and customer service. The team at PDQ continues to go above and beyond to support our team with day to day operations and special requests for additional features - manifest tools, customs documentation, checkout, Gorgias and Slack integrations. Looking forward to continued advancements and partnership with the PDQ team!