PrettyDamnQuick (PDQ)

Sept. 12, 2022

PDQ has allowed us to grow our fulfillment capacity over the past few months while maintaining the same headcount. Without it, we would require more manpower, more oversight, and more messy manual solutions. Additionally, PDQ is one of the only software solutions I’ve used that complements a great product with even better customer service. Their team is dedicated to making the best product possible, and works hand in hand with our operations to ensure everyone is trained, and that added functionality is folded as needed. Good automation platforms are always helpful, but everyone forgets it needs a layer of human support to ensure the tool is working the way it should, and reacts nimbly to roadblocks. PDQ puts the Service in SaaS.

Sept. 4, 2022

If you only try one tool for eCommerce delivery, make it PrettyDamnQuick (PDQ). We have searched long and hard for software that can handle fulfillment in multiple locations. Because we deal with live inventory (i.e., plants), we often change order fulfillment locations. PDQ is the only software that can handle the dynamic changing of fulfillment locations. With PrettyDamnQuick’s split-order feature, it makes it a breeze- keeping track of inventory and even notifying customers ahead of time. Additionally, they added custom features that allow us to print out custom labels and brochures for each order. PDQ is very receptive to suggestions and quick to respond to issues or questions. Working with them has been a pleasure, and I look forward to growing together! We can’t recommend PrettyDamnQuick enough- they have been incredible to work with and indispensable as we scale our business.

Aug. 17, 2022

PrettyDamnQuick is a major boost to our eCommerce operation. The app gives us a crucial layer of visibility and flexibility and complements our 3PL really well. The integration is seamless and it gives us much more value from our 3PL (Rakuten) with features like real-time post-shipment tracking, seamless handling of our pre-orders, and more.. We couldn't be happier with PrettyDamnQuick both app and team. If you work with a 3PL, try it, it’ll add peace of mind and show you where to optimize very quickly.

Aug. 16, 2022

I can say with complete confidence that PDQ will provide the best experience possible for both your customers and your fulfillment team. Thanks to their partnership with our 3PLs, we’ve reduced backorders by a lot, increased upsales and overall customer conversion rates. Using their Verify screen, we’ve been able to save a lot of money and aggravation by preventing all sorts of order issues. Their powerful but easy to use rules and automations engine frees up lots of time and cost. Simply put, since we started using PDQ our business has grown significantly but our staff, costs and workload have not.

July 6, 2022

An excellent solution for our needs. Excellent support team helping out to solve our problems. PDQ went hand in hand with us to tailor and fit the product into our needs. Highly recommend it if you need a sound system for managing order shipping.

June 29, 2022

A great fulfillment app! we use it for 2 websites, and our fulfillment process is shorter and much more precise. Their support is super responsive, and new tools are always in their pipeline. Very recommended!

Jan. 13, 2022

Adding same day delivery options and streamlining our order and carrier workflow has had a huge positive impact. We’ve been able to focus on growing our business and giving customers the best possible delivery experience.

Jan. 11, 2022

Giving customers country-wide the option to pick up orders from our various branches was a breeze. PDQ helps us manage and optimize our logistics workflow smoothly and flawlessly.

Jan. 6, 2022

We’ve been able to expand to multiple carriers and offer faster delivery options while living up to our delivery promise every time. With PDQ we offer multiple options at checkout and present accurate delivery dates. We’ve been able to speed up our pick and pack process and deliver on our customer promise every time.

Nov. 14, 2021

Label printing and packing is a snap with PDQ. The pick and pack tool is incredible and saves us a ton of time. We've increased customer conversion and retention while running a more efficient and profitable operation.

Nov. 7, 2021

Best multicarrier I’ve tried. We love easily delivering with many carriers! It lets us offer our customers a few different delivery options which were such a game-changer for us.

Oct. 25, 2021

We ship more packages in less time, first we were up and running in hours, but really we were surprised at how much money we saved in such a short time. We use it everyday and we love it and the support is great. The store pickup is huge too

Oct. 24, 2021

This app adds more checkouts options that get more customers We love the flexible checkout options, we only show same-day delivery to people who order nearby in the morning in designated areas, we love it We're having a great experience , very recommended

Oct. 24, 2021

Everything we need, none of the complicated stuff we don’t Managing orders is easy and the flexible checkout options allowed us to actually fulfil and deliver in 2 hours! Our customers say we deliver beer like amazon. That's a huge milestone for our company!

Oct. 24, 2021

Catches problems early and really helpful! PDQs system is so easy to use! Really simple, we all figured it out right away. Just the first part where it checks for fraud and wrong order details like wrong phone numbers and addresses saves us so much time.