Kettle & Fire review for Amai Upsell+ Volume Discounts
Jan. 31, 2019
We're a Shopify Plus store, and one of the fastest growing DTC brands I do NOT recommend this app, we installed this app a while back but didn't meet our needs so we disabled the features of the app but we still had their app installed. Starting January 30, they must have pushed an update at around 4AM. Even though we weren't "actively using them", their update totally messed up our checkout page where: A) Orders that were supposed to be subscription orders (sent to Recharge) were sent to Shopify Checkout. So we lost a day's worth of new subscriber value B) Promo codes did not work because it only accepted "gift cards". Even though we didn't even have the app "active", this issue happened after our Joe Rogan podcast. I do NOT recommend this app at all and it literally cost of tens of thousands of dollars. DO NOT RECOMMEND. To achieve the same purpose you'd use this app for, do some googling or get a dev to create a Shopify Script for you (it's simple + cheap scope).