Amai Upsell+ Volume Discounts
The reviews are strongly polarized, with many merchants praising the app for doing what it promises: quantity breaks, tiered pricing, discounts, and upsell functionality that can increase average order value and sales. A large share of reviewers also highlight the app’s ease of setup, flexible configuration options, and especially the support team, which is often described as fast, friendly, proactive, and highly effective at resolving issues quickly. Several users mention that the app saves time and money compared with hiring a developer, and that it works well with customized or updated themes when support steps in. On the negative side, a meaningful number of reviews complain about reliability and support quality. Some merchants report bugs, crashes, pricing glitches, disappearing discount displays, cart or checkout issues, and even unexpected draft orders or discounts being applied incorrectly. Others criticize slow, unhelpful, or inconsistent support, especially after company changes, and some feel the app has become less dependable over time. Pricing changes and language/localization limitations are also recurring frustrations. Overall, the app is valued for its core discount features and strong support when things go well, but concerns about stability, transparency, and support consistency are the main drawbacks.
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No puede ser que la aplicación de golpe haya subido de 8$ a 20$ mensuales!!! es una salvajada inaceptable.
Buen producto y muy buen soporte, nos han resuelto la duda rápido y satisfactoriamente. Muy contentos con la app hasta la fecha. Seguid así ;-)
I have been using this app for 4 years now. In the past, when AMAI was smaller I was able to get support immediately and speak directly with a developer that was able to solve issues immediately. However, now I am in the process of transitioning my shop to a new theme and am having a bit of trouble with this app in doing so. This time around there is a "Customer Support" team that is absolute rubbish. They know nothing about the app or products they are selling, and in typical fashion with bad support they don't even properly read your questions and respond in a meaningful way, but instead will respond with a boilerplate response that is meaningless. I even specifically asked if I could be put in touch with one of their devs directly but was told no. We used this app so much that the team at AMAI even contacted me for an interview, and published that interview on their website. It was all positive, but that was before I most recently requested support and got no help at all. I'm disappointed in the new level of support offered, and if you are building a store that relies a quantity discount app like mine then I would warn you away from using an app with such bad support. I'm willing to update this review if the issues are solved, but as of now, with support having gone down the drain the experience is abysmal.
Hi, first and foremost we would like to thank you for your support and feedback. We apologize that the resolution took longer than expected as it requires some dev effort to make it run on the new published themes. We had since resolved the issue and we apologize for any inconvenience caused.
Ich habe mit Amai Upsell+ die Staffelpreise für meine Produkte angelegt und das völlig kostenfrei. Eine sehr gute und umfangreiche App mit vielen Einstellmöglichkeiten. Man kann einzelne Produkte, Kollektionen, den gesamten Shop einbinden. Auch Mix and Match zwischen versch. Produkten ist möglich. Das Ganze noch mit einer Timing Funktion und einem super Support. I used Amai Upsell+ to create the graduated prices for my products and it's completely free of charge. A very good and comprehensive app with many setting options. You can integrate individual products, collections and the entire store. Mix and match between different products is also possible. All this with a timing function and great support.
Had a few questions during install and received prompt support.
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