Amai Upsell+ Volume Discounts
Upsell+ | Volume Discounts & Bundles app for Shopify
Rating
4.5
feedback
571
chart
#3,291
All reviews
Rating Breakdown
Aug. 16, 2021
amazing and fast support, it is a pity the app doesn't have language change for the webs that have more than one language available...
Thank you for the suggestion! We really appreciate your feedback :)
July 1, 2021
This APP used to be great and everything worked out fine.However, the location of the recent display is problematic, and the setting page is to blank,I can't set anything. Please contact for help. [email protected]
Good day, we had emailed you on 1st July 2021 to your email. We had also sent you a collaborator request to look into your issue. Kindly reply to our email and the collaborator access for us to look into your issue. Update 7 July 2021 - Issue resolved.
May 23, 2021
Had problems and customer service helped solved the problem. Would like it provider is more clear about charges and when they start to implement them to avoid problems. I recommend start charging shops when they make sales with the app. Instead of while they are still setting up. Would make much more sense. Thanks for resolving my problem anyways.
Thank you! We highly appreciate your feedback :)
March 14, 2021
good app sometimes doest work on check out , thats bad price is good helps for qty breakdown .like it overaalll
March 7, 2021
App works, but users need to be carefull when uninstalling or reinstalling an app. If they do the app counts it as two usages and automiatically bills for an unlimited plan. Developers should adjust so that customers aren't unknowingly charged. support team however was fantastic and refunded for the mishap. Even offered a free plan for 6 months.
Feb. 2, 2021
The customer service was expectational and was helped right away with an issue setting up the app. It does seem pretty easy to trigger the upgrade plan on accident like some of the others suggested. Works as advertised!
Thanks for your feedback! Feel free to contact us anytime in case of any difficulties!
June 1, 2021
I started with one product to test the app at no cost. That went well enough so I upgraded to a paid plan. I have noticed that sometimes things get weird with the code and portions of the price Break display disappear. This has happened twice and both times it was fixed quickly. I should add that this app is working super well for my products. Customers who would've ordered 1 or 3 in the past are now buying 3 and 7 items respectively. The purchase price per order has increased significantly so I'm sticking with these folks and hope the code disappearing act gets resolved.
Thanks for your feedback and sorry for inconvenience and confusion. Please feel free to contact us 24/7 in case of any difficulties or questions, we are always ready to help!
Nov. 30, 2020
The instructions were clear and helpful. I didnt have any problem setting up the app. Unfortunately when you select "draw" for your cart, the discount doesnt appear. This can be a conversion killer :/
Thanks for your feedback! Please know that we are always happy to assist so don't hesitate to contact us using the live chat inside of the app 24/7, our Support managers will do their best to resolve any issues!
Oct. 29, 2020
Useful app, easy to install and nice support. Thank you!!! It should be free for more product used.
Thanks for your feedback, it's highly appreciated :)
Oct. 27, 2020
very useful app and the service is awesome! thank you! we will install it consistently. wish it will help us improve our business
Thank YOU for choosing us and good luck to your business!
Oct. 2, 2020
The setup is simple, will explore more about this. But the customer support is responsive and great!!
Thanks for your feedback! Hope you'll keep enjoying the app :)
Sept. 24, 2020
Parfait pour les réductions en% ou devise... ce serait bien d'ajouter les réduc du type x acheté/ y offert... sinon, facile à prendre en main et à configurer. peut-être plus de personnalisation du design serait également le bienvenu.
Thanks for your feedback, it's highly appreciated :)
Sept. 6, 2020
The service is hands down amazing. Unfortunately, this app doesn't meet my needs because I need tiered discounts across product ranges, not variants. However, I would love to try it again if the functionality becomes available in future. Thank you for the kind and prompt support Alexander.
Aug. 25, 2020
Got support after i rated the app bad, they've solved everything and sorted things out. thanks for that
Thanks for your feedback and sorry that you've faced such difficulties. We've contacted you via email and configured the app correctly for you :)
July 24, 2020
I used this app for volume pricing/tier pricing. I had a problem with selection due to my theme setting. App support was very prompt in response, and they resolved my issue in no time. Thank you, and keep growing. :D
Thanks for your feedback! :) Feel free to contact us anytime, we are always ready to assist!
July 16, 2020
although some of the instructionsare unclear, the customer services were great. They are helpful and considerate. View from client's perspective and solving the problems in an efficient way.
Thank you :) It's our pleasure to keep clients satisfied so feel free to contact us anytime!
July 16, 2020
The quantity discount is added automatically and it overrides other coupon code, customers can not remove the code even when they do not want to use the quantity break discount, other than that, it is a good app and very functional. Customer service is average, they did not try to help at the beginning and not really dig into the problems.
Thanks for your feedback. We've contacted you via email in order to discuss the situation and find a solution :)
July 11, 2020
It works alright but is very limited on the free plan because you can only use it on one product. I thought it was one at the time so I deleted the one I was using it on to change it to another product, but then I got billed $28.95 anyways. However, I wrote an email to them because I felt like I was being wrongfully billed, and they made sure Shopify transferred the money back to me. Very good service!
It's our pleasure to keep clients satisfied so feel free to contact us anytime!
Aug. 4, 2020
I have tried the app for few days, choosing the free plan (0$/month) then i have uninstalled the app but it still appears in my shopify monthly bill with 19.99$. Be careful before downloading this app ! Update : The after sale service has replied to my request and I have been refunded with 19.95$.
Thank you for letting us know about the problem! We've contacted you via email and we believe that the solution will be found :)
July 8, 2020
Great customer service. The app didn't meet my specific needs and customer service didn't hesitate to reverse my charges. I would love to reinstall it again sometime.
Thank you! We are always glad to help so don't hesitate to reach out to us anytime :)