ProHorse review for Amai Upsell+ Volume Discounts
Sept. 25, 2021
WARNING! you wont be able to use discount codes in your store at all if you use this app. I emailed customer service and they blamed the issue on shopify. I contacted shopify support and they confirmed its THIS app causing the issue.
Thank you for the feedback. This is the sequence of the events: - You contacted us in regards to discount codes. - We had replied to you that if the products were under discount by the app, it will disable to discount codes. - You asked us an additional question that if the quantity purchased does not qualify for a discount can the discount code be applied in which in this case, the answer is yes. - After testing (we had video recorded it as well), we realize that even disabling the codes, the discount code could not be used at your store. We then proceeded to advise you to inquire this to Shopify. - The answer that Shopify given in which you had provided the screenshot is the same as our first answer that we had provided but you did not provide us with the original question. - Therefore we had reopen the case with Shopify to seek clarification and is currently pending for their reply.
