Primy: AI Forms + File Upload
All reviews
Great to get your forms on the website! Awesome customer service!!
From someone with no experience with developing forms, I found this app to be very user friendly. I was able to create and publish my first form with ease and it came out exactly how I envisioned it! I did have some technical questions and reached out for assistance. Mike responded to my questions quickly and provided excellent service.
I had been using JotForms prior to subscribing to Primy: AI forms and File uploads. The Primy software is more featured packed and easier to use. The technical support is excellent and they work through any technical issues you try to overcome. Best of all, if you pay monthly, the Primy monthly subscription is less than 25% of the cost of Jotform. One happy subscriber!
Super fijn, makkelijk en vooral heel duidelijk.
Die Formulare sind individuell vielfältig gestaltbar. Mit vielen Features, das Handling meist selbsterklärend. Der Support reagiert und löst Probleme verlässlich und zeitnah. Ich bin glücklich diese App ausgesucht zu haben.
This App works great , and the Support Team is even better! I had an issue and they got it fixed within the hour . 10/10 worth every penny . Thanks again !!
Amazing app with everything you need and amazing support and help you get!!
Die App ist wirklich top. Ein besonderer Dank geht an den Support. Wir hatten am Anfang ein paar technische Schwierigkeiten und haben daraufhin den Support kontaktiert. Uns wurde super schnell geantwortet, das Problem wurde gefunden und direkt ein Update eingespielt. Jetzt läuft alles einwandfrei. Ich denke, nicht nur die Funktionen einer App machen viel aus, sondern auch, wie bei Problemen reagiert wird. Hier würde ich ganz klar sogar 10 Sterne vergeben. Denn genau dann, wenn mal ein Problem auftritt, bringt einem die beste App nichts, wenn der Support nicht erreichbar ist oder nicht hilft. An dieser Stelle ein großes Lob an das Team. Ich kann die App nur weiterempfehlen.
I tested several form builder apps before choosing this one, and it completely exceeded my expectations. Not only is the monthly pricing very reasonable, but the level of customization available is outstanding. Our website required multiple form types, each routing submissions to different email recipients, and this app handled those needs seamlessly. The flexibility in form design and functionality made implementation incredibly easy. What truly sets this app apart, however, is the support team. Their response times are incredibly fast, and they went above and beyond to help with custom CSS, custom class names, and troubleshooting to ensure our forms were functioning perfectly on the site. Excellent product, excellent support, and excellent value. Highly recommended — 12/10.
I rarely leave reviews, but this app honestly exceeded my expectations. I was looking for a form builder capable of handling more advanced and personalized customer flows, and this app turned out to be EXACTLY what I needed. I was able to create fully bilingual forms with conditional fields that appear based on my customers’ answers, which is incredibly useful for my business. The flexibility is impressive. I can create forms for specific pages/triggers and choose whether they appear as inline forms, pop-ups, or floating forms depending on the situation. This has allowed me to better organize and target customer requests, which will also help me build smarter AI automated replies and improve my customer service workflow. What impressed me even more was the customer support. Their live chat support is genuinely excellent — fast responses, useful answers, and real help from people who actually understand the product. Special thanks to Mike! Considering everything this app can do, the pricing is honestly very reasonable if you need more features like I did. It feels like a premium tool without the premium price tag. Highly recommended.
I had an amazing experience! The service was outstanding, with so much patience and professionalism throughout the entire process. They truly took the time to help me and solved all of my problems completely. I’m extremely satisfied and very grateful. Thank you so much!
Being new to Shopify, coming from a while at Sqaurespace, this is a whole new monster to learn. I will say that this app has been great to set up and when I had a problem, Mike was there to help. the customer service has been outstanding!
Very scammy and misleading marketing. They show "Free" instead of "Free plan available"on the app store and then charge for simple things like allowing form entries be submitted to shopify customer. Deleted!
Hi! We’re sorry the App Store listing didn’t clearly distinguish the free plan from paid features when you installed Primy Form Builder. At that time, our plan structure was being tested. Pricing and the requirement to upgrade for creating Shopify customer records from form submissions were shown inside the app before purchase, but we understand that this information should also have been clear before installation. We corrected the App Store pricing details months ago, and the free and paid features are now shown upfront. Thank you for highlighting the confusion.
I have just installed the app and everything works fine, the forms is quite nice you can edit like you want, add AI or do everything from scratch. The service is amazing, i needed help and Mike fixed the issue for me in fast as a shark. Really glad for the team behind it and everything is amazing. Great app and the team behind it too is stunning great. Thanks a lot, really recommend this app for all who wants great forms and so on. Thumbs up guys.
This app is great, and the customer support area is even better! Mike was extremely helpful in helping us setup the app and working through some issues of our own making. Highly recommend.
Fast service, looks great, easy to use. For more advanced changes you need to know some CSS coding, but you could also ask customer service and they will help you. Good product so far. April 2026
App is great. Also, they have excellent service. No matter if you are doing the free service or paying monthly, they are there to help.
Great app which is suitable for our product warranty registration needs! Fast and efficient support from the team too when we encountered an issue with the app during usage. Recommended!
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