All reviews

Rating Breakdown

  • 5
    78% (90 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (3 ratings)
  • 2
    6% (7 ratings)
  • 1
    10% (12 ratings)
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5 / 5 Share

Aug. 6, 2020

I looked at a bunch of different options before finally deciding on Print Melon and I love them! Their communication is super fast and helpful, and you don't at all have a big corporation feel! 10/10 recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We appreciate your support, and we love communicating with our fulfillment partners.

2 / 5 Share

July 30, 2020

I installed this app since I am using two other POD sources. Quality of products seem to be good, but I ended up uninstalling the app since the product and shipping costs exceeded the other two vendors.

Using app

16 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hello, Thanks for your review and nice comment for our print quality. We use USPS as our shipping provider and offer their Business Rates. There are cheaper options such as UPS Innovations, or Smart Post, these are standard ground shipping services, they also use USPS, on top of it shipments will delay 2-3 Business days or potentially gets lost during the long transit if we offer those providers. We believe shipping should be fast and your buyers should receive their packages as soon as possible. Offering slower speed shipping with lower value may seem like saving you some money, but in the long run it will hurt your business. Most of the time we actually lose money on shipping, for instance shipping a basic shirt from CA to east cost will cost $4.60, we charge $4, yet, most of the time we upgrade shipping’s to Priority Mail at no additional cost. We are sorry to lose you and wish you our best in your venture.

5 / 5 Share

July 29, 2020

The print quality is amazing and not a single issue so far. Support team replies super fast too. 10/10

Using app

About 2 years

Total reviews

8

Average rating

2.0

Developer Reply

Thanks for your review, our job is to to make is sure you and your end buyer is fully satisfied with the order. We are lucky to be your fulfillment partner.

1 / 5 Share

July 28, 2020

If you expect a product that your customers will wear use a different company. We are setting up another site focused around clothing. We tried a T-shirt sample from Print Melon and the results were atrocious! We were told that ink missing in spots "is not bad". Here is part of the conversation with the first rep "I can see that its not ringspun, that will cause some of these spots. It still looks not bad". They did issue a refund once we sent them photos of the shirt they sent us. Once we mentioned that we would review them this is there response "PrintMelon Support Mon, Jul 27, 10:16 PM (19 hours ago) to me No problem, best of luck!!"

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your review, we just to want clarify several things, the shirt you ordered was our most basic shirt for $6, it is not ringspun, the " ink missing spots" were actually fibers of the shirt, and we did explain you the reason to that being it's not ringspun would cause this issue. Your image still looked good, it was printed in 1200dpi. We didn't issue you the refund after you send us the image, we issued you a refund because thats what you wanted us to do. You told us that you will leave us a negative review on the app, which is your decision and we respect that. We wished you best of luck in your new venture. We are sorry to lose you, and we wish you best of luck and success in the future.

5 / 5 Share

July 28, 2020

I used Print Melon and other apps to see how they work and what kind of quality of products I’ m going to receive. Print Melon won in the categories of product quality, fast shipping, and communicating with their customers. As a result, I transfer all of my designs to Print Melon.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We appreciate your support and giving us a chance to be your fulfillment partner.

5 / 5 Share

July 25, 2020

I'm very happy with this app so far. The ui is straightforward, and the setup and info is good. I had a minor issue, and they responded to the support email in just a couple hours. Also very good production and shipping times.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review, we are lucky to be your fulfillment partner.

5 / 5 Share

July 9, 2020

My order was placed on July 1, 2020. 8 days later my 6 samples in various sizes are here and they ALL look AMAZING! They also emailed immediately to let me know a color was out and they replace it with another one. Very good customer service. Great pricing, Great prints. LOVE, LOVE, LOVE!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We are very lucky to be your fulfillment partner.

5 / 5 Share

July 8, 2020

so far very good, best for me easier, than spod, printify,printful, best prices so far. i like the design.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. Our goal is to make the app as easy as possible so you can get your items published with couple clicks. We appreciate your support, and we are very lucky to be your fulfillment partner.

5 / 5 Share

July 8, 2020

First of all Print Melon's customer service is amongst the best customer service I have received from any POD app on Shopify. The respond very quick and you don't have to wait a day for a single automated response. Their work is printed and shipped out quickly and the quality is great! I hope they have other products they will be adding to their POD service because I would love to use them for more products!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review. Its our pleasure to be your fulfillment partner, we are constantly adding new unique items, there will be a lot more coming. We appreciate your business.

5 / 5 Share

July 8, 2020

Print Melon's customer service is by far the best I have encountered with the various POD apps I have tried. They are so helpful and quick to respond. I know they are currently working on improving some of their UI functionality which will only make working with them even better!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review, its always a pleasure working with you and being your fulfillment partner.

5 / 5 Share

July 7, 2020

Quick turn around times with a lot of product selection. Printing is good and when there are any problems, the team is quick to respond.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review. We are very lucky to be your fulfillment partner.

5 / 5 Share

June 24, 2020

I'm so glad I found this app. Unlike other POD service providers, they're super responsive and fulfillment times are pretty quick, too. Whenever I encounter any issues regarding print, shipment, or any questions I have, they will answer very quickly and help resolve them. I've been using several different POD providers and Print Melon by far provides the best customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review, we are very lucky to be your fulfillment partner.

5 / 5 Share

June 20, 2020

I recently installed this app and am pleasantly surprised. Great selection of products at good prices. Operational support. And most importantly, fast delivery in the United States. A little modify the functionality of the app and it will be super!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review. We are very lucky to serve you. We constantly work on our app and improving the functionality, we appreciate your constructive feedback.

5 / 5 Share

June 18, 2020

I am currently testing out this app and it has been phenomenal! This shipping speed is amazing, the quality is exceptional, and their customer service is unmatched! I was with another company and have decided to switch over to this company. Thanks for being such an outstanding company that really cares about the needs of their customers.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review. We are very lucky to be your fulfillment partner.

5 / 5 Share

June 16, 2020

Glad that I found this app. It's easy to manage the template and friendly customer service. I highly recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review. We are very happy to serve you

5 / 5 Share

June 12, 2020

Great customer service and fast shipping. I had a bit of a glitch with another POD company, and PrintMelon saved the day! Highly recommend.

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for your review. We are so lucky to have you and its our pleasure to be your print on demand partner.

4 / 5 Share

March 28, 2021

excellent service fast shipping is awesome print and quality is Great but it can be better better than printiful and printify together Thats for sure prices need to get better sellers need to get more in return that's what we are not getting but other than that these guys are the Best

Using app

Over 3 years

Total reviews

3

Average rating

3.0

Developer Reply

Thanks so much. Its our pleasure to be your print on demand partner

5 / 5 Share

June 12, 2020

I recently switch to Print Melon for all my product printing needs. So far I really love the quality of printing they produce. I also love their customer service which is available via email and text. I would definitely recommend Print Melon. I will certainly be using them from now on. This company is a lot easier to work with than other printing companies I've used in the past.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review. Its our pleasure to be your fulfillment partner.

5 / 5 Share

June 9, 2020

I'm new to PrintMelon and haven't used the app much, but their customer service is OUTSTANDING. I had a lot of trouble migrating products from CustomCat to PrintMelon and the tech support at PrintMelon answered me immediately, returned messages promptly, and even communicated with Shopify on my behalf to solve the problem. Ultimately, the answer was "operator error", MY fault. (blush) I'm now moving my entire store from CustomCat to PrintMelon because of their customer service and quality printing.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your awesome review. Its our pleasure to be your fulfillment partner.

5 / 5 Share

May 27, 2020

This app allows you to print on demand under your own brand. You can do private labeling and custom tags, and the prices are competitive! We evaluated a LOT of printers, and they had the most features for the best price! We have done t-shirts, onesies, and bibs. They have a lot of options at different price tiers and quality of blanks, depending on your needs. Their print quality is literally the best we have found!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We appreciate your business.