All reviews

Rating Breakdown

  • 5
    61% (19 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    10% (3 ratings)
  • 1
    19% (6 ratings)

Reviews with Text

  • 100% (31)
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2 / 5 Share

Aug. 3, 2021

Never got the app fully up and running because all the samples came back un-aligned. Giving 2 stars because the support team was great and issued a refund.

Using app

8 months

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for your review. We apologize for printing your samples misaligned. Im glad you were happy with the customer service.

2 / 5 Share

Jan. 11, 2021

This app has a decent selection with okay prices. Prices are little above average and it typically takes about 3 - 5 to ship. However, my only issue with them is their packaging. They stuff t-shirt(s) the white plastic envelope packaging. The t-shirt no folded nicely nor does it have a clear plastic package like other companies. It just looks bad. I'd pay a little more for nice packaging and hopefully, they take that into consideration. I am switching to printful, which is more expensive but customer do care about packaging.

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

Hello, Thanks for your review. Unfortunately we don't put each shirt inside a clear bag at the moment. We will be offering that service this year. The shirts are nicely folded, however, since we upgrade most of the shipments to Expedited shipping, orders ae shipped with larger and heavier boxes. Sometimes carries put the boxes on top of each other causing the shirts to wrinkle. Thus may happen regardless they are inside clear bag or not. Our apologies for this inconvenience. We will be more careful. We are sorry to loose you, and wish you our best in your ventures.

2 / 5 Share

July 5, 2019

I want to like this app as the products are a bit different to what's available from most POD suppliers. The problem is international shipping costs start at $15 to ship a t-shirt. All other products on our store (from other suppliers) we can sell everywhere - we couldn't do that with these at this price so have had to remove the app. If they sort out better shipping arrangements, it would be worth a look.

Using app

8 months

Total reviews

2

Average rating

1.5

Developer Reply

Thanks for your review, we are always on the look for new trends and new type of POD products. We do like to work direct with shipping carriers instead of using 3rd party shipping companies. 3rd party companies do give better rate for International shipping but then the products either get lost or being delivered too late. Our goal is to make your buyer satisfied with your final product, if he/she is satisfied, he will more likely be back and purchase more of your products. On the other hand, if his order is lost in transit or being delivered a month later, you may loose that customer of yours, we don't want that to happen. Our ultimate goal is to make your buyer 100% satisfied with the product, design quality and speed of the service. Our international rate may be couple dollars higher, but the end user would never mind paying couple dollars more knowing that the package will for sure arrive within very short time. With all that said, 90% of sales are in USA, our shipping rates in USA are the best with the service you can get. We are still negotiating for our international shipping rates with several carriers, and we will let you know as soon as we get the better rates. We do appreciate your review, it does help us to improve ourselves.