All reviews

Rating Breakdown

  • 5
    75% (1,961 ratings)
  • 4
    6% (167 ratings)
  • 3
    3% (83 ratings)
  • 2
    2% (63 ratings)
  • 1
    4% (116 ratings)

Reviews with Text

  • 69% (1,660)
Review RSS Feed Review RSS Feed

2 / 5 Share

Nov. 12, 2025

I’ve placed around 10–15 orders with Printful, and it’s been a mixed experience. Almost half of them have come with problems, either with printing, quality, or sizing. One mistake keeps happening. I ordered a 4x4 sticker that showed up as 2.5x2.5, and when I contacted customer service (for the second time), Jerlyn told me that was the expected outcome (the first time they apologized and refunded). Let me repeat that, a 4x4 sticker came half the size, and they said that’s normal the second time. The 5x5 sticker, on the other hand, came out just fine. I ended up having to stop offering some products. Their prices are cheaper than a lot of other companies, but you have to decide if saving $1 per item is worth the risk of constant issues and the extra time fixing them.

Using app

3 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Nov. 12, 2025

Printful is great but keep in mind it is apparently impossible to migrate your store to a new login, or add a second account to your Printful store. According to their support team, they have no way to let you do this. Since we've used our corporate Google emails to create our Printful accounts, I'd have to log in to my CEO's Google account to manage our Printful catalog. Grotesquely stupid, and short sighted. Printful, you really need to fix this! Until this gets fixed, I'll have to move to another printing provider!

Store

Othram

Using app

Almost 6 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback and for sharing your experience! 🙏 Please know that switching from SSO (Single Sign-On) to the traditional login method (username and password) is not possible due to legal and privacy constraints. We greatly appreciate your input and will share it with our team in charge 💙

2 / 5 Share

Nov. 7, 2025

Bonjour Depuis une semaine l'application Prinfull sur shopify est en anglais au lieu de français et il n'y a plus les fonctionnalités de modifications qui étaient proposées auparavant. y'a t'il un réglage que j'aurais zappé?

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Nous vous remercions pour votre avis ! 🙏 Veuillez noter que Printful n’a pas la possibilité de modifier la langue de votre application. Pour ce faire, vous pouvez ajuster les paramètres de langue directement dans votre compte Shopify. Vous trouverez plus d’informations dans le guide Shopify ici : https://help.shopify.com/fr/manual/your-account/languages

2 / 5 Share

Aug. 15, 2025

too expensive

Store

SNAAPT

Using app

12 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! While we believe our pricing reflects the quality we provide, we’re also working on offering even more competitive options in the future 🙏.

2 / 5 Share

July 12, 2025

The app is super buggy and extremely slow. Mockup are generated with the wrong embroidery colors. No matter what I do they don't update. The process to create products and publish is time consuming. They introduce new products then quickly discontinue them.

Store

NĒILL

Using app

Over 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! 🙏 We are sorry to hear that you are experiencing issues with the embroidery mockup and the product creation process. This is not the experience we aim to provide. We would like to look into the matter further, can you please share more information on the issue for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? Our team will review the details and get in touch with you as soon as possible. 🧡✨

2 / 5 Share

April 26, 2025

Bei dem Innenetikett funktioniert es nur mit einer T-Shirtfarbe ab zwei kann man nicht auf Weiter klicken ohne dass ein Fehler auftritt. Dieser Fehler ist schon seit Monaten nicht behoben worden.

Using app

About 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen! 🙏 Es tut uns leid, dass Sie Probleme mit den Etiketten im Inneren hatten. Unser Team untersucht das Problem und wird Sie so schnell wie möglich informieren! Wir sind immer für Sie da! 🧡✨

2 / 5 Share

April 22, 2025

I like the convenience of prihtful, but I printed some shirt and the ink ran off and started to peel, some of the shirts lost their color also. I charge 30.00 for the shirts and need better quality, is there a way to make the shirts last a little longer than less than a year?

Using app

12 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! 🙏 We are sorry to hear that there was an issue with the print quality on the shirt. While the print longevity depends on how the care instructions are followed, we still would like to look into the matter further. Can you please share more information on the issue you experienced here [https://forms.gle/grBd4UvjvMhzADjWA]? 🧡✨

2 / 5 Share

March 26, 2025

im sad that the shirts flake after a few washes

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! 🙏 We are sorry to hear that the received product had issues. We would like to look into the matter, can you please share more details with us here [https://forms.gle/grBd4UvjvMhzADjWA]? 💖✨

2 / 5 Share

March 9, 2025

I found this app to be quite difficult to navigate and not user-friendly. The interface is confusing, and simple tasks like uploading designs or customizing products take more time than they should. It lacks clear instructions, making the process frustrating for new users. While the product options are decent, the overall experience feels clunky and inefficient. Improvements in design and usability would make a big difference.

Using app

About 1 year

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for sharing your feedback! We’re sorry to hear that you found the app difficult to navigate and that it didn’t meet your expectations. We’d love the opportunity to assist you in any way possible. If you have specific issues or need guidance on using certain features, please don’t hesitate to reach out to us at [email protected]. Our team is here to help and ensure your experience improves moving forward!

2 / 5 Share

Oct. 26, 2024

Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting. you need to lower your prices and you need to start paying me because it polpe like me that truly use your service. printful, your product suck, like you need more variety, like skateboard

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback and your suggestions! 🙂 We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.

2 / 5 Share

Oct. 18, 2024

Easy to set up . FREEEEEE right? Nah you sell a 10-20-30-40-50 dollar item and make negative money or 1-2-3 dollars. They get rich and you don't. Use better services out there.

Using app

Almost 4 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! We're thrilled to hear the set-up process was effortless. 🙂 Using Printful is free of charge, and we'll only charge you once an order has been placed. In case you might have questions regarding product pricing or profit, feel free to reach out to us via e-mail at [email protected]. We'll be more than happy to take a look!

2 / 5 Share

Sept. 4, 2024

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

Using app

Over 5 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊

2 / 5 Share

Aug. 11, 2024

Store

Yugenki

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for submitting your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.

2 / 5 Share

Aug. 8, 2024

I liked the old one better.

Using app

About 5 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is truly valuable to us as we continuously strive to enhance our services.

2 / 5 Share

Aug. 4, 2024

I was nicely building a collection of products but then I could no longer upload files to my store. can someone help me with this issue? [email protected]

Using app

14 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at [email protected] and we'll investigate right away.

2 / 5 Share

Aug. 2, 2024

Very confusing.. still unclear what I am doing with “Shopify” as keep getting error messages. Printful problems with stock availability when global setting Also mock up failures

Store

DT Art

Using app

11 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback! We'd certainly be happy to check further on the mentioned issues. Feel free to send us an email at [email protected] and we'll gladly look into it.

2 / 5 Share

Aug. 2, 2024

why the heck do you guys eat items from my digital item aggregate?

Using app

Over 1 year

Total reviews

5

Average rating

1.4

Developer Reply

Thank you for your review! For us to be able to review your inquiry further, please send us an email at [email protected] and we'll investigate right away.

2 / 5 Share

July 1, 2024

I’m on iPhone and iPad Seems it has limited functionality and features and tools

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.

2 / 5 Share

June 4, 2024

The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.

Using app

About 5 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at [email protected] and we'll investigate right away.

2 / 5 Share

June 4, 2024

Too many errors between Shopify and printful

Using app

19 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned errors. Please send us an email at [email protected] and we'll look into it right away.