Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.8
feedback
2,973
chart
#467
All reviews
Feb. 9, 2026
i want to make custom stickers, and there only listed on the printful website instad of the shopify app. but after making all the stickers, it tells me to coonnect to the shopify store, when i try to do that it just either freezes or just takes me back to the printful home page. its really buggy and wont let me connect
Jan. 12, 2026
Shopify and Printful do not speak to each other. I'm not able to log into accounts to connect. I've tried uninstalling and reinstalling and this platform does not work. On top of that, support is no where to be found.
Jan. 12, 2026
Honestly I am getting a little mad. i spent the last 6 hours trying and trying over and over to connect with shopify and no matter what i do the Google Gmail sign in ( when on shopify and already installed printful and when it ask do you have a printful account sign in) and display screen with Google,apple or email. And click on Google cuz that's how i signed up. It don't do anything. What i got do cancel my subscription delete and start all over with email sign up and repay for my plan again. And the chat help don't help out one bit with why its like that or what to do about it. Everything it says is nothing to do with my situation.
Jan. 11, 2026
I hate the new update. Now when I am publishing from my saved templets it brings me to an new page. Then I have to navigate all the way back to the templet collection. Before I could just work down the list. Now this add unnecessary time and steps.
Thanks for sharing this, we really appreciate the honest feedback. The extra steps you’re describing aren’t the experience we want when working with templates. We’re sharing this with the product team so the workflow can be improved. Appreciate you sharing this with us 💜!
Jan. 9, 2026
I had high hopes for Printful, but the fulfillment speed has been extremely slow. Orders take far too long to move from production to shipping, which creates unnecessary delays and a poor customer experience. If fulfillment time matters to you at all, I would strongly recommend switching to another app. Slow production hurts your brand, increases support tickets, and makes it harder to compete. Reliability and speed are critical in ecommerce, and unfortunately Printful consistently fell short for us. There are better options out there if you value timely order fulfillment.
We are sorry for the experience 🙏. Speed and reliability matter, and this isn’t the experience we aim to deliver. We’re actively working on improving fulfillment timelines and appreciate you taking the time to call this out. If there’s a specific order you’d like us to look into, please reach out to our support team 💙.
Jan. 6, 2026
Printful has been a failure from the start of using it. It doesn't know how to separate products from the embroidered side to the print on demand side. I had a trucker hat that was not embroidered that they told me was embroidered when you set up the hat, it asked you if you want the embroidered or the regular and there was no option for anything else I picked the regular not the embroidered the failure of this company. They don't respond in a timely manner. They don't communicate well at all. They don't try to fix anything after you've gone and done everything that they've asked you. . The best thing to do is to sue companies like this so that they have to pay your business for losing money.
Thank you for sharing your feedback 🙏 Our Support team has reviewed your order, and it has been canceled and fully refunded. The issue occurred because this product only supports embroidery, and the design couldn’t be reproduced with the required quality. Please check your email for the full explanation and next steps. If you have any further questions, our team is happy to help 💛
Jan. 4, 2026
No comfort colors unisex tshirts
Thank you for your review! 🙏 Our catalog does include the Unisex Comfort Colors T-shirt. If you haven’t spotted it yet, you can easily search for any brand using the search bar at the top of the Catalog page: https://www.printful.com/custom/mens/shirts If you have any questions along the way, feel free to reach out - we’re always happy to help! 😊
Dec. 29, 2025
trial sofar very unsatisfactory. Issues with verification, uploaded necessary details several times. Payments were charged to business account, succesfully. Yet again, need to supply payment details. Running in circles. Getting the same scripted replies over/over. Not happy as a customer/user of the app.
Dec. 15, 2025
BEWARE! Printful is fine when it works. But I had orders on Shopify that I marked to be fulfilled through Printful and Printful never sent them out. I only found out when my unhappy customers contacted me. Printful did not respond to my support requests and did not solve the problem. Made me look very bad with my customers.
Thank you for sharing your experience! 🙏 We are very sorry to hear this happened, as it is not what we aim to provide. Our team is reviewing your case and will be in touch with you as soon as possible. Thank you for your patience while we work to sort this out 💛
Dec. 21, 2025
Esta estrella es a atención al cliente. Podría ser peor, sí, si no tuvieran. Como el agente de soporte que te atienda no tenga forma o no sepa solventar tus dudas, puedes esperar 10 días o 16 días como esta última vez, y para colmo, me dan una respuesta general que no tiene sentido con lo que yo había preguntado. Porque encontré incongruencias entre tablas de tallas en algunos productos. Y en vez de decirme las medidas que realmente tienen, me dicen que mejor me guíe por la tabla de las prendas. Y digo yo... qué tiene que ver esa respuesta con la pregunta de que la tabla de tallas de medidas del cuerpo y la tabla de tallas de medidas de las prendas son exactamente la misma. Esa tabla que es la misma en los dos sitios (cuerpo y prenda), a cual de los dos sitio pertenece, porque está claro que a uno de los dos no pertenece (no puede medir lo mismo el pecho de tu cuerpo que el pecho de la prenda en la misma talla). O la otra pregunta, que es mejor, tabla de cuerpo y tabla de prenda, hasta ahí todo bien. Creas el producto para la tienda y... sorpresa!!! tienes una tabla nueva que no corresponde a ningún de las que muestra la ficha del producto. Adivina cual es la tabla correcta!!! Pero tranquilo, que tardo 16 días en responder para decirte que te guíes por la tabla de las medidas del producto. Si me dijera que usa una regadera para regar las plantas, me solucionaría el problema igual de bien. Es decir, un respuesta que no me soluciona nada!! 16 días!!!!! seguramente a esta reseña no tarden ni 24 horas en responder. Editando (¿no se puede poner 0 estrellas?): desde el 14 de Noviembre sigo esperando respuesta, ya responden con plantillas diciendo o que me guíe por la tabla del producto o diciendo que es que los productos vienen de sitios diferentes. A lo que les contesto siempre lo mismo. Que esos productos, en concreto, se imprimen y envían desde Letonia. Ya por último le he hecho hasta el workingflow (es ridículamente absurdo): "Igual que decís que los productos vienen de instalaciones distintas, yo os digo otra vez, que según la PDP estos productos se imprimen y envían desde Letonia. Por tanto, solo es coger una prenda de cada y ver si alguna de las tablas coinciden con las medidas de esa tabla y así ver cual es la verdadera que encaja con el Producto. - Llamada de teléfono o email, explicando la situación: 5 minutos aproximadamente. - Quien recibe la llamada o email en Letonia, avisar a quien corresponda en la fábrica ver eso: 5 minutos. - A quien corresponde, revisarlo: de 10-50 minutos (dependiendo de la organización logística) Tiempo total: entre 20-60 minutos. Si se hace YA!!! No creo que se tarde más de un día en comprobarlo teniendo en cuenta la cantidad de trabajo. Incluso si alguien tiene que hacer la impresión en uno de esos productos, sería avisar o tener una cinta métrica por ahí y medirlo en 1 minuto, ya no hay que perder tiempo expresamente en ir a buscar el producto, etc. Otra cosa diferente es que no queráis hacerlo y solo sepáis dar largas al asunto, dejando sin atender la situación."
Using app
About 1 year
Total reviews
7
Average rating
3.1
¡Gracias por su reseña! 🙏 Lamentamos que la tabla de medidas haya resultado confusa. Tenga en cuenta que nuestro equipo de soporte está más ocupado de lo habitual, pero estamos haciendo todo lo posible por responder con la mayor rapidez posible. Nuestro equipo ya está revisando los detalles de su consulta y se pondrá en contacto con usted en cuanto sea posible. Agradecemos mucho su paciencia mientras trabajamos en resolverlo 🧡
Oct. 20, 2025
Terrible app, terrible customer service. A customer ordered a printful tshirt on my shopify store, and agreed to fulfill the transaction (via its electronic comms with shopify) but then today, I got a message the transaction had FAILED because they no longer carried that shirt type. I searched for a replacement (black, women's cut t-shirt) and they had NOTHING. I reached out to customer service for assistance and waited for HOURS mid-day for support to come on, and the bot finally re-messaged me when customer service hours were over. Like it was groundhog day. "How can I assist you today?" Also, it was almost impossible to find another tshiort printer who would print for the same price or lower. So thanks to these jerks, I'm in the hole for their stupid tshirt order. I switched to Apliiq. They're less expensive, and there's no way on the planet their customer service could be worse. AVOID PRINTFUL.
We’re very sorry to hear about your experience 🙏 This is not the experience we aim to provide. We would still like the chance to look into your order and support case to see what went wrong. Could you please share your details with us here: https://forms.gle/grBd4UvjvMhzADjWA Our team will review this right away. We appreciate you bringing this to our attention and helping us improve 🧡
Oct. 17, 2025
Soy propietaria de una pequeña tienda de ropa que utiliza Printful para la producción de mis diseños. Una de mis clientas recibió una sudadera con un error de impresión (el diseño apareció con un fondo blanco que no existía en el archivo original). Lo más sorprendente es que una semana antes otro cliente compró la misma prenda y llegó correctamente, por lo que el error fue claramente de producción. Printful no se hizo responsable, ni de la devolución, ni de los gastos de envío, ni de los 16 € de aranceles que mi clienta tuvo que pagar sin previo aviso, ya que en el momento de la compra no se informaba de que ese color de sudadera procedía de Estados Unidos. Como pequeño comercio, este tipo de errores me generan grandes perjuicios económicos y de imagen, y esperaba una respuesta más profesional por parte de Printful. Utilizo su servicio porque confío en su calidad, pero en este caso la gestión de la incidencia fue decepcionante y nada justa para un negocio pequeño.
Gracias por sus comentarios 🙏 Lamentamos saber de los problemas que experimentó con su pedido. Respecto a las tasas de aduana, nos gustaría aclarar que son impuestos de importación percibidos por el país del destinatario y no están cubiertos por Printful, tal como se menciona en nuestros Términos de Servicio: https://www.printful.com/policies/terms-of-service Nuestro equipo está investigando el problema con la impresión y se pondrá en contacto con usted a la mayor brevedad posible 💙
Oct. 9, 2025
annonce 90 jours d'essai gratuit et une fois installé cela passe à 14
We’re really sorry for the confusion. 💚 If you’re referring to the Growth Plan, please note that it has always included a 14-day free trial, not 90 days. If you received a different offer or saw information mentioning a 90-day trial, could you please share the details and a screenshot through this form: https://forms.gle/grBd4UvjvMhzADjWA ? We’ll be happy to review it and make sure everything is clear for you.
Oct. 2, 2025
We’re sorry to see you weren’t happy with your experience 💚. We’d love to learn more and make things right. If you’re open to it, please submit your account details through this link: [https://printify.typeform.com/to/Pua3qgMA], so our team can review and assist you 🙏.
Sept. 21, 2025
Please stay clear of Printful. Their service is appalling. They stuffed up an order completely, yet failed to take responsbility leaving me with the complete bill. Seriously poor quality and poor service.
We’re truly sorry to hear about your experience. Please reach out to our Support team with your order details so we can review what happened and work on resolving this for you 🙏.
Sept. 10, 2025
Sometimes it's so hard to navigate through this to get colors or variants like sides and to upload them to Shopify. It doesn't sync right. Why isn't there a option in edit to add colors,and quantities. Now, I'm having problems with adding variants; especially color.
June 12, 2025
Garbage, don't do the change I try to do ONLY when the garbage want to but not all the time! plain garbage! needs better developer to fix this thing I always have the same problem
Thank you for your feedback! 🙏 We are sorry to hear that you are experiencing issues with our app. We would like to look into the matter further, can you please share more information on the issue for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? 💛✨
May 30, 2025
No response from customer service on an embroidery issue for a week on a $540 order my client has already paid for. All case materials submitted according to instructions. Can't get a reply. "Norah C." "Jesse G." "Rita C." Unacceptable. This is exactly what you don't want to happen when dealing with a print on demand vedor like Printful or Printify. No help, no recourse, no customer service if you have a problem. -Joseph S.
Thank you for your feedback! 🙏 We are sorry to hear that the embroidery issue has not been resolved yet. We would like to look into the matter further, can you please share more information on the affected order for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? We will be able to review the provided details and reach out to you as soon as possible 💛✨
May 23, 2025
This app is not as user friendly as other options available. It often crashes (error 500 Serverside Error). Trying to add inside neck labels is a ridiculously difficult task. You have to pay for the option so not really sure why it is that hard to utilise. The options in materials and branded products are handy but very very very expensive. Just use Vista Print. It is cheaper when using branded items (Addis, Under Armour). The options would be far more useful IF the Printful Shopify app worked correctly. Again, the errors are serverside, nothing to do with Shopify at all. My suggestion is to use Printify and try to find Canadian providers. It will be more expensive but it actually works, neck labeling is free and much easier to use.
Thank you for your feedback! 🙏 We are sorry to hear that you are experiencing technical issues with the app. We would like to look into the matter further, can you please share more information on the issue (with screenshots) for us here [https://forms.gle/grBd4UvjvMhzADjWA ]? 🧡 We will also forward your feedback with our team in charge. We are always here for you! ✨