All reviews

Rating Breakdown

  • 5
    83% (5,991 ratings)
  • 4
    7% (531 ratings)
  • 3
    3% (199 ratings)
  • 2
    2% (166 ratings)
  • 1
    5% (354 ratings)
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2 / 5 Share

Oct. 26, 2024

Well honestly the experience is rough, both of you charge so much, like really 1 shirt is like 80 dollars, its ridiculous, shopify does nothing to help they just talk your money, make a report do nothing like no call service cuz they know people would be calling all the time complaining, its like no one can be successful, its insulting. you need to lower your prices and you need to start paying me because it polpe like me that truly use your service. printful, your product suck, like you need more variety, like skateboard

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback and your suggestions! 🙂 We greatly appreciate your insight on pricing as we're always working on improving our services. Please note that there are no hidden transaction fees for any of our orders, and we extensively test all our products to ensure the best possible quality for the product and the print. Our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.

2 / 5 Share

Oct. 18, 2024

Easy to set up . FREEEEEE right? Nah you sell a 10-20-30-40-50 dollar item and make negative money or 1-2-3 dollars. They get rich and you don't. Use better services out there.

Using app

Almost 4 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback! We're thrilled to hear the set-up process was effortless. 🙂 Using Printful is free of charge, and we'll only charge you once an order has been placed. In case you might have questions regarding product pricing or profit, feel free to reach out to us via e-mail at [email protected]. We'll be more than happy to take a look!

2 / 5 Share

Sept. 4, 2024

Their service was great and it’s been a favorite for years, however, there’s been a number of issues I’ve attempted to address with Staff regarding the quality of their shirts. We had very questionable amount of wear and tear over a short amount of time, I would say 4-6 weeks tops. Please look into the quality of the products.

Using app

Over 5 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you very much for sharing your feedback! Quality is our top priority and we'll check on the issues you have informed us of to make sure they have been correctly actioned and forwarded to the right departments. We'll also send you a follow-up via email with all the details😊

2 / 5 Share

Aug. 21, 2024

the shipping is really slow and it doesnt give exact times on delivery. Had angry customers because of the unclear instructions of when the delivery was to be.

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback. We’re sorry to hear about your experience with the shipping process. Could you please reach out to us at [email protected]? We’d like to discuss this further and find a solution for you. 🙏

2 / 5 Share

Aug. 11, 2024

Store

Yugenki

Using app

3 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for submitting your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.

2 / 5 Share

Aug. 8, 2024

I liked the old one better.

Using app

About 5 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is truly valuable to us as we continuously strive to enhance our services.

2 / 5 Share

Aug. 4, 2024

I was nicely building a collection of products but then I could no longer upload files to my store. can someone help me with this issue? [email protected]

Using app

29 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at [email protected] and we'll investigate right away.

2 / 5 Share

Aug. 2, 2024

Installation is easy. Product creation is easy. It has been nearly impossible to connect Printful to my Shopify store and successfully sync the templates/products in Printful to Shopify. I'm convinced it doesn't work.

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your experience! We'll be more than happy to look into the issue you're having. Please send us an email at [email protected] and we'll investigate right away.

2 / 5 Share

Aug. 2, 2024

Very confusing.. still unclear what I am doing with “Shopify” as keep getting error messages. Printful problems with stock availability when global setting Also mock up failures

Store

DT Art

Using app

11 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback! We'd certainly be happy to check further on the mentioned issues. Feel free to send us an email at [email protected] and we'll gladly look into it.

2 / 5 Share

Aug. 2, 2024

why the heck do you guys eat items from my digital item aggregate?

Using app

Over 1 year

Total reviews

5

Average rating

1.4

Developer Reply

Thank you for your review! For us to be able to review your inquiry further, please send us an email at [email protected] and we'll investigate right away.

2 / 5 Share

July 9, 2024

Store

Ba'lahi

Using app

5 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for leaving a review! We would love to understand more about what went wrong and how we can improve. Please contact us via email at [email protected] so we can address your concerns and make things right!

2 / 5 Share

July 2, 2024

Using app

7 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.

2 / 5 Share

July 1, 2024

I’m on iPhone and iPad Seems it has limited functionality and features and tools

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.

2 / 5 Share

June 29, 2024

Printful has always had a great selection of products and effective order processing. Would love to see an improvement in support response.

Using app

22 days

Total reviews

1

Average rating

2.0

Developer Reply

We appreciate the review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.

2 / 5 Share

June 11, 2024

There is not as much racial diversity in the mock-ups. The inventory of customizable items is lacking and overpriced.

Using app

Over 5 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your feedback! Your input is certainly valuable to us as we continuously strive to enhance our services. If there’s anything you think we could improve, or you might have any questions, you can always feel free to reach out to us via email at [email protected].

2 / 5 Share

June 4, 2024

The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.

Using app

About 5 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at [email protected] and we'll investigate right away.

2 / 5 Share

June 4, 2024

Too many errors between Shopify and printful

Using app

19 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned errors. Please send us an email at [email protected] and we'll look into it right away.

2 / 5 Share

May 28, 2024

This set up is very confusing for first time users

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your review! We're sorry to hear that you found the setup process confusing. We strive to make our platform as user-friendly as possible, and your comments are important to us as we work to improve. To better assist you, please reach out to us directly at [email protected]. Our team is here to help guide you through the setup process and address any questions or concerns you may have!

2 / 5 Share

May 27, 2024

Right now I'm caught in a horrible loop between the two. The printful account I originally created seems to have disappeared, and I can't get the two to sink up properly. It's a nightmare.

Store

My Store

Using app

16 days

Developer Reply

Thank you for your feedback! We're sorry to hear about the difficulties you're experiencing with syncing your accounts. This is not the experience we want for our customers, and we're here to help you resolve this issue. Please reach out to [email protected]. We'll be happy to look into this and assist you further!

2 / 5 Share

May 24, 2024

this shit isnt fucking working

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for leaving a review! We'd certainly be happy to check further on the problem you mentioned. Please send us an email at [email protected] and we'll investigate right away.