All reviews

Rating Breakdown

  • 5
    75% (2,003 ratings)
  • 4
    6% (168 ratings)
  • 3
    3% (83 ratings)
  • 2
    2% (63 ratings)
  • 1
    4% (117 ratings)

Reviews with Text

  • 69% (1,673)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2021

This app works really, really well. Its perfect for anyone who wants to start selling their art. It's so easy and customizable the integration works wonders and with new and updated features, awesome customer service. This app is is really for you.

Store

EyeAnkh

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 25, 2021

Deliveries to Mexico are lousy. Customers have already rated my store 1 star for delivery time. The order may take more than one month, which in these times is no longer valid. China works better?!?! When you contact Printful, they bureaucratically tell you that they must wait until the month is up to raise the complaint; they don't know where the product is for about 20 days. So for Mexico, dropshipping does not work.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Marco! Thank you for sharing your experience. We're truly sorry to hear that the deliveries to Mexico are delayed. We are working with global carriers that in turn work with the local carriers to ensure safe delivery, however, due to transportation restrictions, customs, and other factors, international deliveries can be late. Please note that we take responsibility for any lost packages if you reach out to us within 4 weeks of the last estimated delivery date. We're constantly working on improvements with our shipping, so thank you for your patience! - Renate

5 / 5 Share

Sept. 19, 2021

Very pleased with the Printful app. Easy to integrate and use. Lots of options to choose from and I highly recommend it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

Integration works very well and customer support is very on the ball. Quality of the products is also generally good, although it is definitely advisable to order samples to check.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 8, 2021

This app works fine for me. I recommend the use of this app. Loaded products is simple. Making adjustments to products afterward is straightforward.

Using app

Over 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Sept. 7, 2021

Ich verwende die App für mein Shopify Account, ich bin sehr zufrieden über die Integration und die Bedienung in der App von Printful macht echt spaß zu bedienen.

Store

Sedelen

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Not only do I think the app is amazing, but the product, the turn around time and everything is simply the BEST with Printful.. Thank you

Using app

About 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

I used them to help me with a few projects in my store and thus far it has been a positive experience. They are a good on-demand option and they will not just print something if it's not going to fit well on the product.

Store

VOYAGER

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 20, 2021

Printful is an awesome POD (Print on Demand) company. With the largest selection of beautiful quality made products to choose from. The dashboard is second to none on layout, user friendly and intuitive, and very easy to navigate. Product template creation, Printful has NO rivals, it is hands down the best!! Just brilliant! With outstanding customer service/support that is responsive and quick to resolve any issues or queries. Printful has its own Facebook page ran by their team and a very active community where you will learn so much, gather great tips and meet other budding entrepreneurs. Printful is my NO 1 choice in POD. Now if we could just have all the products available in Australia :) *please :-)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

What a great app. Easy to use, and support a quick and reply with the answers you're looking for. Love the feature that the app are setting up the shipping rates and automatic and put the products in the right places, so no manually work need to be done. Great job to Printify.

Store

Coolcin

Using app

6 months

Total reviews

6

Average rating

5.0

3 / 5 Share

Aug. 16, 2021

Ein paar Produkte sind sehr teuer und haben eine optisch nicht ganz so gute Qualität. Ganz negatives Feedback geht leider in die viel zu lange Lieferzeit.

Using app

7 months

Total reviews

2

Average rating

3.5

Developer Reply

Hallo! Vielen Dank für Ihr Feedback. Wir testen alle unsere Produkte ausgiebig, um die bestmögliche Qualität zu bieten und verwenden die neueste Technologie auf dem Markt. In unseren Produktpreisen sind unter anderem auch Dinge wie Integrationen mit eCommerce-Plattformen, Mockups, 24/7-Kundensupport und faire Löhne für unsere Mitarbeiter enthalten. Wir wissen, dass die Versandzeiten wichtig sind und arbeiten eng mit unseren Versandpartnern zusammen, um Ihnen die besten Versandoptionen anzubieten. Wenn die Geschwindigkeit des Versands wichtig ist, können wir gegen Aufpreis ein Upgrade auf Expressversand vorschlagen. Zögern Sie nicht, sich mit uns über [email protected] in Verbindung zu setzen, wenn Sie zusätzliches Feedback haben. Wir sind immer auf der Suche nach Möglichkeiten, Ihre Erfahrungen zu verbessern. -Liva

5 / 5 Share

Aug. 2, 2021

I've never had any issues with Printful, and my customers all seem to love the products (t-shirts & tank tops so far). Going to expand to hats, hoodies, and other products soon. Very satisfied.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

July 26, 2021

I submitted a scan of an original cyanotype that's been successfully and precisely color-matched on numerous apparel and paper products by another POD vendor, but the blue in my Printful sample gaiter turned out cobalt blue instead, and showed none of the gradations of the original image. (I have a photo that shows the huge discrepancy, but apparently can't post it here). The file was created according to file guidelines, using color profile sRGB IEC61966-2.1. Yet I was told the print result was "to be considered expected." I am removing the app: I can't use a vendor that can't even remotely match my submitted art.

Using app

12 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey, Karen! Thank you very much for your feedback. We're sorry to hear that the print result on the neck gaiter didn't meet your expectations. Indeed due to the printing method used and the fabric type, heavy cyan tone designs won't match the original print file perfectly. A closer color match can be achieved on different product types such as posters and DTG prints. We sincerely hope that you'll consider giving us another chance in the future. Don't hesitate to let us know via [email protected] if you have any additional feedback. -Liva

5 / 5 Share

July 18, 2021

I have been using this app for few years now. The products are great and the fact that you can strengthen your brand with inside tags is even better. I also want to note that customer service has always been exceptional. The team always responds with quickness and with a suitable resolution. The only critique I have is that products are a bit pricey and it would be great if they could lower them to help with our profit margin. Otherwise this is a great app and I highly recommend them.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2021

This app does it all! I decided to install this app because my friend was using it. Wow! The quality on the products is so much better than my other manufacturer that I was using for over 8 years! I love how you can brand your products with your logo on most items. The shipping is so fast my customers are loving it! I highly recommend this app, it's my favorite among 5 other manufacturers I use. You get rewarded the more you sell! The best print on demand app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

So simple to work with, and great mockups for the products as well. I ordered a few samples, and they turned out so much better than I thought they would.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2021

Printful has really helped me get my brand to the next level! It is so easy to upload my designs to all the merch, the portal is user-friendly, and being able to integrate into the other sales channels like Etsy & Amazon make it super convenient! If you are new at this watch the printful videos they are super helpful.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

2 / 5 Share

July 9, 2021

So I have used Printful a lot in the past year. In the beginning I had big issues with custoemr care and shipping. It got better after a while. BUT I just placed a 200 pcs caps order and they shipped them 10 caps at a time!! Resulting in 20 packages, meaning me having to track 20 packages in a slow Latvian post system as well as a possible 400 Dollars extra fee as customs charges 20 Dollars each time they process a package. They said they can't pack more than 10 hats at a time which is a lie. I've received bigger orders than that, which I can prove by my past orders. So IF they only have the ability to ship small boxes with 10 caps per box they should have mentioned that in the ordering process. This is so unprofessional, this is an important order for me and I am really upset how this has been handled, how untransparent the process has been and that on top of all of this they lie in my face telling me they cannot ship more than 10 hats at a time!!

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Hi there! Thank you for your feedback! I certainly understand the situation and that it is not pleasant to receive items in separate shipments. Currently, there is a specific max amount of items that would be shipped within one box. If the amount exceeds the maximum number of items per box, the order will be split into multiple shipments and shipped to the customer separately. Please note that the maximum number of items per box, however, differs for each product category. We appreciate you letting us know about these issues. As we move along, we hope to add more features and packing options and improve your time with us even more. We apologize for any inconvenience this has caused you! If there's anything else you'd like to share with us or if you have any questions, be sure to let us know at [email protected] anytime. - Elina

4 / 5 Share

July 5, 2021

Great app. The push features are basic and straightforward. A few intuitive changes to the interface would definitely change my rating to a 5 star.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Thank you for your positive review! We're happy to hear you are enjoying our app! Let us know via [email protected] if you have any recommendations on website performance improvements. - Elina

3 / 5 Share

July 2, 2021

Quite a good easy interface in terms of designing products but a big minus for us is the automatic order routing. For example when picking a product you are informed that it ships from 2 locations in Europe. Then you get an order in Europe and Printful informs you that it is shipping from the USA. Due to automatic routing you do not have the option to change this. I would not recommend this for European orders.

Using app

Over 1 year

Total reviews

5

Average rating

3.8

Developer Reply

Hi there! Thank you for sharing your review! Regarding the fulfillment location, when we receive an order, it is automatically routed to the most convenient fulfillment location based on the product availability, stock, destination, and order queue. There are some products, that are fulfilled only in the US. I recommend referring to the availability tab on each product's page to check whether the specific product variant is available for fulfillment in Europe. The tab can be found by going to our Product catalog -> choose the category -> choose the item and go to its page -> scroll down until you reach "Availability" tab. If you have any additional concerns or suggestions, please let us know via [email protected] - Elina