Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.8
feedback
2,659
chart
#361
All reviews
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May 11, 2016
Great ! Easy to set up, easy to use, quality t-shirts, efficient fulfillment : a MUST ! Moshikun Shop Admin
May 9, 2016
Easy to order for my store, and easy to order samples. Their customer service is awesome. I had an order for a client that was misprinted and they were very quick at making sure that the shirts got there on time. Great app and company. It makes my business more profitable and professional. Thanks!
April 23, 2016
Just started using the app but so far I like it. As a small business owner, I'm grateful for an app that can simplify the process of getting merchandise on my website. So helpful! I was able to upload my design ideas and put them on the website in a matter of minutes.
April 21, 2016
I think this is good and very convenient but could be better. I do not see a way to print on the back side of a shirt or the sides. It would also be good to be able to print labels for those that have private label businesses. Having the option to contact the printer and letting them know exactly what and how we want it to look like, would be a great help in the meantime. I'm new to this but I also did not see a way to provide our own packaging and hang tags. I guess I could buy them and have them sent here first? If someone could reach out and let me know what the options are that would be great. Last but not least, I think you could use different images for the T shirts. The wrinkled shirt looks horrible and some of the models do not fit their shirts very well. I think you can sell more of the other shirts once you get better images. That's probably why the first two are the popular choices right now.
April 14, 2016
The shirts are great quality but more importantly the website is easy to use. They have great customer service and I love the drop shipping service so much
April 12, 2016
Love this app. I am using it to create our own line of shirts for our boutique and the response has been great.
April 7, 2016
The costs are really high compared to other store but the app is stupid easy to use. Can't beat it
Oct. 27, 2017
After one year of using them the main problem was for me the quality. They kind of don't care about it. Cheers
March 22, 2016
I love the speed, ease of use, and customer service I receive at Printful! Now I just need to find more products to make so I can use them more :)
March 22, 2016
So far so good, does everything I want. A little crazy with the shipping rates to get them synced with shopify, but it's doable. I will update my rating as I use it.
March 17, 2016
I absolutely love Printful. From having an awesome mockup generator, to an easy way to sync my products, Print has been pivotal in the growth of my business! Thanks Printful!
March 5, 2016
Great concept, poor execution. If you're a brand that plans on getting premium products with this service you will be disappointed. There are a number of serious issues with using Printful. I tested this for my business and determined the quality was simply not there. 1. The production, fulfillment and shipping times are way too long. Once the order is place, 3-7 days for picking and production and another 3-5 for shipping. In a world of amazon prime, customer expectation doesn't leave much room for a 10-12 day wait period for a tee. 2. What they don't mention is the DTG inks are plastisol. Common in low-end or novelty tee printing but if you're planning on selling a branded $22-$28 tee Printful is going to under deliver. Plastisol is a PVC-based ink so after it's done the shirt feels like there's a sticker on it and no actually printed into the fabric. It's also non-breathable so if you're wearing it in the sun...good luck. 3. My test shirts had blemishes in the art and a few of them weren't even centered on the shirt. It looked rushed. 4. The inks weren't even matched properly so colors didn't transfer from design. I reached out to their customer service with my concerns with zero follow-up. There's also no phone number to talk to customer service so you're pretty much on your own. Beware, if it's too good to be true it normally is...
March 2, 2016
We've been planning our brand and store launch for about a year now, and have been testing Printful's capabilities and quality throughout this time. We are so pleased with the variety of products, the integrated platform and ease of use. The Printful team is also very responsive and encourages their customers to share experiences and feedback, and then they activate solutions based on that same information -- outstanding! We are very excited to work with Printful and highly recommend their services!
Feb. 25, 2016
Easy to use. Not all products listed in app description are available to sell on my website. Variant (mockup) images are not showing in Shopify. Makes the product listed useless.
Jan. 18, 2018
Update 1/10/18 This place is such a joke. They screwed up a jacket for a customer then said it was because of my mistake when ordering. I reversed the charges on my credit card and after a week and screen shots of my order being placed correctly, they decided to credit me back after I said not to because I had already reversed the charges. Now I get a note from their fraud investigator stating I owe them the price paid plus $15 to pay for the chargeback. Not happening and i'll dispute that on my card as well. Update 5/9/16 I took off another star today after another customer complaint (in a string of complaints) regarding the BAD quality of printing. The same printing that i've complained about for years from this company and each time get the excuse that it was a one time mistake. This place has gone DOWN HILL. I've been using them since 2013 and the quality has gone down, the customer service has gone down, and the response time for emails has gone down. Seriously don't intend on getting a response back within 2-days. They send out "urgent messages" if something is wrong with your order or shipping address but it's not treated as urgent once you update. They don't let you know that an item is out of stock until the very last day of their 7-day shipping window so by that time, you look like an idiot telling your customer that their item is out of stock a week after they ordered it. I occasionally order test shirts just to keep up on their quality and EVERY one has had something wrong with it that they claim is a one time mistake. If their shipper loses a shipment, you get to pay to have another item shipped. Unfortunately, I am stuck with them for now.