Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.8
feedback
2,601
chart
#277
All reviews
Review RSS Feed
Aug. 7, 2024
It is appalling in its vague and pathetic instructions to using it. It says you can connect multiple stores but I tried connecting another shopify store (on a separate shopify account) and it was not possible. And there's much more to dislike but I can't be bothered if you can't be bothering finding out what is obviously wrong for yourselves.
Thank you for your feedback, we truly appreciate it! We'd certainly be happy to check further on the connection issue you experienced. Please send us an email at [email protected] and we'll investigate right away.
Aug. 3, 2024
It's 2024. There is NO REASON that you should even have an app for Shopify if all the migration needs to be done one at a time, product by product, manually. What a terrible customer service experience.
We appreciate the feedback you shared! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.
July 29, 2024
it not let me get on there
Thank you for submitting your review! We're sorry to hear that you're having trouble accessing Printful. Please send us an email at [email protected] and we'll look into it right away.
July 28, 2024
Cant connect it with shopify
Thank you for submitting your review! We're sorry to hear that you're having trouble connecting your Shopfiy store to Printful. Please send us an email at [email protected] and we'll look into it right away.
July 21, 2024
very confusing to navigate and connect - limited options
Thank you for leaving a review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.
July 1, 2024
It was much easier to use when I had the old dashboard
Thank you for your feedback! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.
June 26, 2024
Store won't connect. Gives directions to connect that are not accurate. Still no answer from support team
Using app
About 2 years
Total reviews
1
Average rating
1.0
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned situation. Please send us an email at [email protected] and we'll investigate right away.
June 21, 2024
Instructions outdated and not working correctly.
Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at [email protected]?
June 4, 2024
Monthly cost is too expensive and the turnaround rate is super slow.
Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.
June 3, 2024
I have enjoyed creating products. However, it does not do me any good because I have not been ankle to reconnect my Printify store with Shopify. Therefore I'm paying for two inoperable stores. I need a phone call to get my businesses up and running. I can be reached at 202-210-1563 / 202-465-2293 or by email: [email protected]. I look forward to hearing from you. Thanks.
Thank you for your feedback! Our team has reached out to you via e-mail you submitted. We'll be happy to investigate the situation further!
May 23, 2024
Thank you for leaving a review! We're sorry to hear that you had a disappointing experience. Please feel free to reach out to us via email at [email protected] if you'd like to discuss your concerns further.
May 20, 2024
ich habe sie gerade erst installiert... ich kann noch nichts dazu sagen... warum fragen sie mich das jetzt schon?
Vielen Dank für Ihre Bewertung! Das System fordert nach der Installation möglicherweise automatisch zu einer Rückmeldung auf, aber wir verstehen Ihre Situation. Wenn Sie in Zukunft Fragen oder Probleme mit unserem Produkt haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Sie bei jedem Schritt zu unterstützen!
May 17, 2024
No easy way to contact customer service. They denied a couple orders for customers and we can't get a hold of them
Thank you for the feedback! We're sorry to hear that you had trouble contacting our team. Please reach out to us via email [email protected]. We'll be happy to look into this and help you resolve this!
May 13, 2024
Incredibly hard to get setup correctly. The templates make no sense whatsoever, and are near useless.
Thank you for your review! We’ll follow up with you via email shortly! 😊
May 11, 2024
I would not recommend print full to my friends - I’ve had multiple failed orders - I never received notifications- I’ve lost customers that used to purchase other things because they didn’t receive their clothes- I’ve had customers had to wait for months to receive I never get texts or notifications thru my Shopify - there is definitely a communication disconnect- The pants I sell are no longer available in multiple sizes , and I was not notified of this Also , one of my clients ended up losing/ breaking up with their fiancé because the birthday present they ordered 3 weeks in advance did not ever arrive, & they blame me .
Thank you for sharing your experience! We appreciate the feedback and we'd certainly be happy to take a closer look into the situation. Please send us an email at [email protected] and we'll investigate right away.
May 10, 2024
Your chat is always on auto pilot and that sucks and seems intergration with ebay and shopify not that easy get an error saying shop not available what does that mean ?
Thank you for your feedback! We’re always working on improving our customer service and ensuring all of our integrations work flawlessly. We see you’ve also sent us an email and we’ll get back to you with more details shortly! We’ll follow up with you via email shortly!
May 5, 2024
Orders take too long to fulfill. I have my settings set on auto fulfill and can be days before fulfillment begins.
Thank you for your feedback! Our standard fulfillment times are 2-5 business days, but we understand the importance of prompt service. In case there's an order that's delayed, please reach out to us via email at [email protected] with your order details. We'll be happy to look into this!
May 5, 2024
It wont connect.
Thank you for your feedback! We're sorry to hear about your experience. Don't hesitate to get in touch with us via email at [email protected] with more details so we can assist you further. Your feedback is important to us, and we want to ensure you have a positive experience using our platform!
April 24, 2024
Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an email at [email protected] and we'll investigate right away.
April 22, 2024
please fix the shopify integration, It's 100% useless across all web browsers
Thank you for your feedback! Could you please reach out to us via email at [email protected] with additional details about the problem? We'll do our best to address your concerns and ensure a smoother experience for you!