Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.8
feedback
3,193
chart
#649
All reviews
Aug. 2, 2024
Very confusing.. still unclear what I am doing with “Shopify” as keep getting error messages. Printful problems with stock availability when global setting Also mock up failures
Thank you for sharing your feedback! We'd certainly be happy to check further on the mentioned issues. Feel free to send us an email at [email protected] and we'll gladly look into it.
Aug. 2, 2024
why the heck do you guys eat items from my digital item aggregate?
Thank you for your review! For us to be able to review your inquiry further, please send us an email at [email protected] and we'll investigate right away.
July 1, 2024
I’m on iPhone and iPad Seems it has limited functionality and features and tools
Thank you for your review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.
June 4, 2024
The products are great but the integration is horrible. I have to upload a product multiple times before it'll say all sizes are in stock. For example, I'll upload a new t-shirt & it'll say all sizes are in stock besides Small. So I'll re-upload the product & it'll say all sizes are in stock besides Medium & 3XL. I have to do this over & over until it finally shows all sizes as "In stock". I've reached out to customer service & no one can find an answer or a resolution as to why this is happening.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the product stock issue you mentioned. Please send us an email at [email protected] and we'll investigate right away.
June 4, 2024
Too many errors between Shopify and printful
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned errors. Please send us an email at [email protected] and we'll look into it right away.
May 24, 2024
this shit isnt fucking working
Thank you for leaving a review! We'd certainly be happy to check further on the problem you mentioned. Please send us an email at [email protected] and we'll investigate right away.
May 19, 2024
Thank you for your review! We're sorry that your experience didn't meet your expectations. We'd like to understand more about your review and how we can improve. Please reach out to us via email at [email protected]. We're here to help and appreciate your input!
May 14, 2024
Very difficult to navigate. Printify is way easy. Easier to speak to someone and track shipments. Easier to make apparel in the app. I’ve been pulling teeth with printful. There’s really no contact and little info on orders. No tracking provided. The whole app and Shopify is complicated with Printful. We have 3 stores and we all agree. The models are also terrible. I really wish this was an easier process
Thank you for leaving a review! We’d be happy to hear your feedback and suggestions further, could you please reach out to us at [email protected] - we will be more than happy to assist!
June 24, 2024
not enough variety of products
Thank you for your review! If you have any additional comments or concerns you'd like to share with us, please reach out to us via email [email protected]. We'll be happy to help!
May 10, 2024
The last update sucks a lot. None of my products are available on my website.
Thank you for your feedback! We're sorry to hear that you're not satisfied with the latest update. Please reach out to us via email [email protected] so we can address any specific issues you're facing!
April 13, 2024
Thank you for your feedback! If you have any concerns or questions related to Printful and Shopify integration, please feel free to reach out to us via email [email protected]. We'd be happy to assist!
April 3, 2024
Thank you for the review! If there’s anything you think we could improve, or have any questions, feel free to reach out to us via email at [email protected]. Your input is valuable to us as we continuously strive to enhance our services.
April 3, 2024
Do not like it preferred the way it was before the new updates very difficult to get to for templates.
Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at [email protected] and we'll be happy to help you further.
March 31, 2024
Thank you for taking the time to leave a review! We appreciate your feedback and strive to provide the best possible experience for all our customers. If there's anything specific you'd like to share with us regarding your experience or any issues you encountered, please feel free to reach out to us directly via email [email protected]. Your input is invaluable in helping us improve our services!
March 22, 2024
Your old userface much more user friendly. The new one sucks.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned issue. Please send us an email at [email protected] and we'll look into it.
March 21, 2024
This may not be exactly about the app, per se. I used to use edit on printful a lot to make changes to my designs. Now it seems that the only thing I can do is look at orders.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned edit feature. Please send us an email at [email protected] and we'll investigate right away.
Feb. 23, 2024
Hi! Thank you for the review. It seems that your experience hasn't been the best one so we'd like to look into it. Please contact us at [email protected] with some details on the situation. Hope to hear from you soon!
Oct. 15, 2024
Subpar customer support. Its not even worth going into detail anymore as I have updated this review many times and never for the better. This company would not be bad however when you have an issue such as products that never get handed off to the shipping company after shipping labels are created and angry customers who by all standards should have received their order yesterday, and they are unwilling to do anything to help you maintain a positive image with the customer as they site "policy" as the reason for not doing what most companies would deem more than reasonable to provide a solution to a problem even if it requires a small amount of flexibility. They have no problem at all when you take the loss for their mistakes. And it's impossible to get a manger involved who can actually make things happen and approve reasonable requests as the "customer support" team will not escalate major problems when asked.
Feb. 25, 2023
I have used printful for 3 years and have been very happy to date. Recently however they have updated their app due to a permissions change on shopify and following that update my set up has been broken with products showing as out of stock, orders not syncing and no guidance from printful on how this change needed to be managed. I cant seem to ever get anyone on chat at the moment and the emails back and forth don't seem to appreciate the seriousness of this situation that I am sure others are experiencing.
Oct. 7, 2022
Don't do it! They basically charge you retail prices and squeeze your margins to the point they are not profitable, after facebook ads and shipping costs I am left with (negative) -$4 to +$3 for all of my troubles. Based on their cost I need to charge $70-80 for a hoodie. This would be fine if the quality of the product were aligned with the cost. They are not. We have experienced multiple print peels and errors and many customer complaints. Cost aside the functionality is fine but note they will have many inconsistencies in the availability of the product. We liked a more premium feel so opted for the next level 4600. However, keeping this available on the site is a full-time job. The shirt is often out of stock, our latest issue seems to be we are unable to add the basic white tee as a variant. Like seriously I can't add white as a variant, this is the most basic of options?!?! In short a good option if you are looking for cheep quality prints and products for perhaps band merchandise but if you are trying to create a credible brand I'd use them to test designs and samples to get a feel for how people are responding to your designs, then immediately switch to a local screen print if your style is popular. Based on ease of use for new brands just starting out is the only reason I'd give them 2 stars. Once you scale to a point you'll need to move away from printful and find a printer you can work with on a more long term basis.
Hi! Thank you for your feedback. We're sorry to hear that your experience hasn't been the best. We have forwarded the information provided to our developers to look into it. We are constantly working on improvements, so we appreciate you taking the time to share your concerns. Please know that we take responsibility for fulfillment and manufacturing errors; we urge customers to reach out to the support team in case there are issues with the store or received products. We are a stock on demand company and we are constantly going through all of our products to see what options are available and which have stocking issues, so thank you for bringing this up. Our apologies for any inconvenience caused. In regards to product-adding issues, please reach out to [email protected] directly. - Renate