Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,028
chart
#116
All reviews
Rating Breakdown
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Dec. 16, 2019
I cant find another site that not only does what they do, but do it as easily!! Ive looked to see if there are any other apps or companies that do, cant find any. The mock up generator is super clutch! The only thing that would be awesome, is if they had a design AI like customink
Dec. 16, 2019
It is a wonderful program and easy to use and I advise dealing with them, they always deserve the best
Thank you for your review! We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :) - Vita
Dec. 15, 2019
Really Easy to use. Offers great designs and great products. Highly recommend using this app if you're dropshipping or starting out an online business or even just for a b'day gift.
Dec. 13, 2019
Getting better all the time. I can always count on quality products and a quality print job, and all delivered quickly. I wish the all the apparel mock-ups were available with models, but hopefully that will come soon.
Dec. 13, 2019
This is the best POD for shopify. I have tested couple of POD's, But Printful are the best. Top quality items, top quality prints and fast delivery. I have used direct order at Printful, and last month I started using Shopify, and tested some POD's. Once Prinful customer, always Printful customer.
Hi, thank you for sharing your review! We're very glad to know about your experience with our services and we look forward to fulfilling many more of your orders! - Zana
Dec. 12, 2019
Integration works great with our Shopify store and the customer service experience via chat is even better!
Hi, thank you for your review! We're so happy to know that you are having a positive time with our integration and our customer service! We look forward to continuing our collaboration :) - Zana
Dec. 10, 2019
I had my FIRST order 6 days ago...now 6 days later,they just 'picked' order...they said I ordered 4 days ago,but I definitely didn't....so another 1-2 day,maybe 3 to fulfill....then goes the shipping time....nice,my first order...very nice
Hi there, thank you for your review! Our fulfillment timeframe is 2-7 business days for apparel items and 2-5 business days for non-apparel products. Although we will try to fulfill your order as quickly as possible, we do ask to consider the full fulfillment timeframe when submitting an order. The delivery time is additional to the fulfillment timeframe, so make sure you select a shipping method that is suitable for your needs. We see that your order is now fulfilled and should be shipped out soon! In case you have any questions on this, surely let us know at [email protected]! - Zana
Dec. 8, 2019
Super easy integration, switched from wordpress w/ printful and wow this is just so easy. Would recommend to anyone.
Dec. 8, 2019
I liked the app. They seem like they are working hard and having a high-quality business here. Thanks, Printful!
Dec. 7, 2019
The integration is good, but they take to long to fulfill orders 6 days to fulfill and 11 delivered with standard shipping and they said 5 to 7 days delivered
Thank you for your review, we really appreciate it! Our fulfillment timeframe is 2-7 business days for apparel items and 2-5 business days for non-apparel products. Although we can't provide a specific date when the order will be fulfilled, we will definitely do our best to fulfill it as quickly as possible. Shipping time depends on the selected delivery time and occurs during the business days as well. On rare occasions, there may be some unpredictable circumstances that occur which could delay the shipping time, but generally, the orders should be delivered within the estimated timeframe. We will follow-up with you via email to gain more information on the delivery time you experienced with your order! - Zana
Dec. 7, 2019
Excellent products and product generation tools, helps you to get quickly start from zero and also great customer supports
Dec. 6, 2019
This app is really easy to use. You can see what ur design is gunna look like on their products. I haven't ordered any samples yet but I will soon. But thats all I have for now since i cant say anything about the printing or products or shipping. I will be back to give a full review once I have knowledge of those things.
Dec. 5, 2019
Customer service here are abysmal. I ordered a hoodie on the 21st of November, expecting it would be here within the week, there was an issue with the design which they fixed, also letting me know that I had accidentally chosen the pickup option, and let me know that I could pay for shipping and get my shirt in the mail within the coming days. On the 27th, they charged my and claimed my shirt was already shipped using overnight shipping. It's now the 5th of December and they just let me know that they haven't even shipped out the shirt yet, so after asking for a refund, they told me I could only get account credits since the shirt has already been printed (mind you this is over 2 weeks after placing an order, 7 days after shipping confirmation). Customer service are slow and rude, I will dispute the payment with the bank - avoid working with Printful.
Hi, thank you for your review! I'm very sorry to hear that you've had an unpleasant experience with our service! I see that there was a mishappening with shipping the order which should not have occurred. We will review the communication you had with our team closely and will make sure to address the issues so that they do not occur again in the future. I do see our team issued a refund for this order and while the refund is in your Printful wallet, you can definitely withdraw it to your billing method (go to Printful -> Dashboard -> Billing -> Printful Wallet -> Withdraw). I will follow-up with you via email on this situation as well and I hope we can make your time with Printful more positive! - Zana
Dec. 4, 2019
horrible customer support. zero effort and understanding. even if you explain the issue as if you would to a child, they still do not get it. horrible.
Thank you for your review! We are truly sorry to hear that your experience with our customer support has not been all that positive, but we do hope that we can improve it moving forward. We'll send you a followup shortly and hope that we can clear up any concerns you currently have. - Vita
Dec. 4, 2019
Printful is the print-on-demand company we use the most. They are a great company but their customer service needs some improvement. I spent HOURs trying to find out the size of the inside label of the shirts they provide. The size (which they say is 3x3 inches) refers to the whole label, not the logo that you put in their pre-made label. There's no specific size for the logo size and it's not provided ANYWHERE, including the templates and size guides for the shirts. I've contacted customer support numerous times and no one can seem to help with such a seemingly easy task... *facepalm*
Thank you for your review, we appreciate your feedback on your experience! I'm sorry to hear that there was a miscommunication between you and our support team, but wanted to also assure you that our sole goal is to assist you and provide the best possible customer support. The logo area in the inside label is 3x1.13 inches for shirts and 2.5x0.94 inches for sweatshirts. If you have any additional feedback, as well as an questions or concerns, be sure to reach out to [email protected], we would love to hear from you! - Vita
Dec. 16, 2019
I wish to change my review for I have seen the light shinning deep in my soul. The light that is the Printful nature of products that I can now ship from my store. This tool far exceeds the other options available.
Thank you for your review, we really appreciate it! We're glad to hear that your experience with our application has improved as we definitely want you to have a positive time using it! In case there's anything we can help with, be sure to let us know at [email protected]. - Zana
Dec. 3, 2019
Great app! The integration with Shopify is quite seamless and impressive. I am very pleased with both services.
Dec. 3, 2019
I don't have words to describe how pleased I am with the integration of Printful with Shopify and other marketing platforms! It is easy and seamless. The app itself performs flawlessly - as any app should. The print quality is also outstanding and they only print on the finest fabrics. I just wish Printful's prices weren't as high as they are (as compared to other POD suppliers) and I wish that they didn't automatically charge sales tax for 36 states and VAT for countries outside the USA. Integration is flawless and quality is above standard, but every time I turn around there is another "cha-ching." This adds to my overall price that I must charge the end consumer, which ultimately makes me less competitive.
Thank you for your review, we appreciate your feedback! While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment! The product prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services. That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this. :) - Vita
Dec. 3, 2019
love it. love it love it love it love it love it love it love it love it love it love it love it love it
Dec. 3, 2019
Ran about 4 samples different quality of shirts/ inconsistent with colors. Even had them redo my design. Black looks faded on white shirt. The labeling & packaging are good. It's alot of incentives to leave a good review stay woke people.
Hi, thank you for your review! I'm sorry to hear that there has been some inconsistency with colors! There is no white underbase (a layer of white ink applied before the actual colored ink is printed) used for white garments, therefore, the outcome may appear differently when compared with colored/dark shirts. It is possible that the color of the garment might slightly affect the result of the print, but we would definitely like to check closer with this. We will follow-up with you via email to gain more details about your experience with the products and the print quality! - Zana