All reviews

Rating Breakdown

  • 5
    82% (5,805 ratings)
  • 4
    7% (522 ratings)
  • 3
    3% (195 ratings)
  • 2
    2% (164 ratings)
  • 1
    5% (353 ratings)
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4 / 5 Share

Jan. 23, 2020

I'm updating my review, I've been using Printful for a few months now, I think some prices are quite high for products but the quality is great. I've just been selling the embroidered polo shirts and the quality is fantastic so is the customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review, we're glad to hear that your experience with us has improved. We're constantly working on increasing our product offer and lowering our product prices, which is why we truly appreciate your feedback on this! :) - Vita

1 / 5 Share

March 7, 2019

Terrible. App doesn't work with Shopify, as it leaves order in pending status until you contact Printful. Then they give you a pdf on how to manually order the item and the PDF has completely wrong directions! Was glad I kept the support agent on chat so he could talk me through it as literally every step was wrong. then didn't take responsibility and after the manual order was in, they waited a week to start on it.

Store

TesTEEZ

Using app

20 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Thank you for your review! We're so sorry to hear that you have encountered some problems with the app! The orders should import from Shopify into your Printful dashboard automatically if the status of the order is "Pending fulfillment" and the order is paid for, so it's not typical for the order to not import into Printful. We will investigate this situation further. We suggest creating a manual order in your Printful dashboard directly so that we can fulfill the products and ship the order to your customer as soon as possible. We see that you have submitted a manual order a few days ago and we'll follow up via email to find out more details on the order and help resolve the situation!

5 / 5 Share

March 6, 2019

The app is easy to use, I have sampled several t-shirts now and the printing, coloring and shirt quality all seem to be excellent. Now it's time to get those sales rolling in. www.HawtTees.com

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2019

Great app all around. I was using another POD manufacturer before I switched to Printful. Once I made the switch, everything was so Flowatious.

Using app

2 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review! :) We're glad to have you with us and look forward to our collaboration. If you have any suggestions, questions or concerns, feel free to reach out to our support team via our live chat or by sending an email to [email protected], we'd love to hear from you!

5 / 5 Share

March 6, 2019

Cool. I like it a lot. Would like better designing options but so far so good. Ill be using this as much as possible.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

I use this app for my kids and parents apparel store..I really like this app would be nice if they had more kids inventory

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

Makes creating an online swag store so easy for our Castos site. Love it. Literally set everything up in an hour and already selling gear to our customers and fans

Store

castos

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 4, 2019

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Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2019

Great products for awesome prices. Cant beat it! Really got what I needed out of an application like this.

Store

Fyriss

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

Very easy work with this app. And the products have a great quality. The translation of the article description not perfect but very good. I love it.

Store

RoDoPa

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

Great app! The quality is great, I use it for everything. My clients love the texture, fast shipping

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2019

Very good app, haven't got any sales yet, nor have I sold any of my printful products, but I guess I will keep trying, will see what happens. Is a very thorough app. I love the videos, have made a short video from them about behind the scenes. I guess I have been spending a lot of time learning how to make videos and a few other things, so I havn't been giving Printful the time they deserve to make it effective. I will be getting back into it now bit by bit. Love the app though, they are so helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi! Thank you for your review! We're happy to know that you have selected our app for building your store, we're sure it's going to be a great journey! We also would like to find out more about your time with our app as you have mentioned that it seemed a bit difficult in the beginning. If you'd like to share your thoughts and experience with the Printful app so far and what difficulties you encountered, you can reach us at [email protected]. We'd love to hear from you!

5 / 5 Share

March 4, 2019

Service de bonne qualité ! livraison rapide et produit également de bonne qualité. Merci beaucoup !

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2019

I ordered some poster print samples and they look amazing. High quality printing and the app is super easy to use (I'm a UX/UI Designer by day, so that's saying a lot). I highly recommend these guys.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2019

Amazing execution and communication! Couldn't ask for a better print to order service than the team at Printful

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2019

I love this app! So easy to use and the products are great! Great quality is definiely a plus! I love the new merchandise notifications ❤️

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2019

Very useful and very easy to use. Would definitely recommend this app to anyone wanting to start a business

Store

Yum Tee

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 2, 2019

I'm not really sure about this app but I am having so much difficulty with it. And their customer service is so inefficient. Very disappointed with this.

Using app

6 months

Total reviews

2

Average rating

2.0

Developer Reply

Hi! Thank you for your review! We're sorry to hear that you have experienced some difficulties with our platform and our customer support! It is important to us that the app's interface is comfortable for you to use daily and that our customer support team is there when you have a question. We would definitely want to learn more about your time with us and we see that our team is already in contact with you finding out further details.

5 / 5 Share

March 3, 2019

Fantastic, easy to use application. Easy set up for all our postage estimates. Only app we use for all our products. Thanks.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 27, 2019

For the love of god please turn off your order notification emails. Not all of us are using you for 100% of our products. I've turned off the notifications but, still, I get an email reminding me that all my new orders aren't synced through you.

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! Thank you for your review, we really appreciate it! We're sorry to hear that you have been having some issues with the notifications! Notifying our users about their orders and other updates in their account is important to us and we encourage enabling the notifications to be up-to-date with your account, however, these notifications can definitely be managed. Order notifications can be managed for your store and also for your entire Printful account. If you'd like to manage notifications, you can do this by going to the Printful app -> Products -> Settings -> under Stores or My account choose Notifications. In case you have any non-Printful products in your store, we suggest ignoring these items by going to the Printful app -> Products -> click "Ignore" for the products you wish to be ignored. By ignoring an item, we will not pull it in with an order if it's ordered in your storefront and you won't receive a notification about it. This will also help keep your Printful dashboard more organized with only Printful fulfilled orders. If you prefer to not ignore these items, you can deselect the notifications for unsynced items in the Printful app -> Products -> Settings -> Orders -> uncheck the box for "Notify about unsynced orders". We hope this information helps! In case you encounter any problems or have any questions, contact us at [email protected]!