Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
7,043
chart
#114
All reviews
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Feb. 18, 2019
I love how easy the app is to use and understand. Also they have really good customer service reps.
Feb. 18, 2019
So far it's been great, the mockup generator has helped very much, I've already started to get sales.
Feb. 17, 2019
There's a small learning curve but honestly the app works great once you get it figured out. Highly recommend.
Feb. 17, 2019
Can't believe how easy and interactive this set up was! I'm not sure why I need a minimum of 100 characters.
Feb. 16, 2019
being a new drop ship business prihtful has been by far the easiest app to use to design products, and so far is my main platform.
Feb. 16, 2019
Its wonderful. I set up my tshirt store in shopify and Im ready to launch officially. It is very user friendly and the products are great! I will continue to look around and experiment more with the store. Thanks Alot!
Feb. 15, 2019
Thank you Printful , we are please with the printing quality. Thank you for doing your best to improve your services, this shows professionalism. We look forward to doing more orders with you. We are a business that hold the standard of good quality, and pleasing our clients at a high rate. Therefore, your service is valuable to us, and we appreciate it.
Feb. 15, 2019
Super Easy to use and if any mistakes are made the team super good at getting back to you ? Keep it up guys this is great!! I would like there to be a colour pallet so it can be a bit more accurate for me
Feb. 15, 2019
I like using Printful because it sets my price automatically. Its a great app to use for business. Thank you!
Feb. 15, 2019
Printful's app and connection for selling is quick, simple, and super easy for small and new creators
Feb. 15, 2019
The best APP for Print-On-Demand we ever used. Makes the process to create and import to your Shopify store very easy. Highly recommended.
Feb. 15, 2019
SO FAR ITS TERRIBLE I CAN GET IT TO DOWNLOAD ANY DESIGNS TO MY STORE. EVERYTIME I CLICK ON A SHIRT IT DOES NOTHING.
Feb. 14, 2019
just starting this app. I hope it will be helpful in my business. and will help me to boost my sales.
March 23, 2019
i use this app to help me make my designs into clothing. it has been an amazing app and i highly recamend it.
Feb. 19, 2019
I just started using Printful but this app is very easy to use and works well. I would recommend it to anyone building a brand online. I'm very confident using this app to design and fill my store with products.
Feb. 13, 2019
Since im doing this via a smart phone it has its limitations but im managing just fine. Thanks guys.
Feb. 13, 2019
It really help me get what i want, it directed me as I go. I will definitely recommend this app to everyone
Feb. 13, 2019
Great app! You have the ability to have all prints created and shipped from one vendor instead of having to compare print vendors. - However, I would like to see a better cost margin on the products, especially t-shirts. The pricing on same brand clothing is much higher than other on-line print providers. As a result I will be reviewing and trying other apps as I go along in a effort to find better margins. That said the Printful app also allows the ability to warehouse pack-ins as well as other products not available via Printful, however these benefits come at an additional price which I don't mind paying for the extras but the base prices for some clothing products are considerably higher. - Another plus is Printful has great tutorials especially when it comes to print colors.
Feb. 13, 2019
It's an absolutely great app that offers everything a startup company could want! However maybe they could add underwear such a boxers, pants etc.
Feb. 13, 2019
I've been using them for small batches for months now, with mostly good results, but a few hitches. In terms of apps, this is probably the better ones on the market currently, with some great resources and a decent selection of products and printable areas. I'm mostly happy with the results of my DTG prints, and have moved to testing their other services. One major issue that I would love to see addressed is the fairly arbitrary method of dragging and dropping artwork onto a sample product image in order to set the printing placement. If you are doing prints in varying colors (say a black logo on white shirt as well as white logo on black shirt), you will have to create two entirely different entries. Because the drag and drop method is small, vague, and has snapping on edges, AND this is placed above a placeholder mockup image (which differs between all products - even amongst t-shirts), placement of artwork is largely a guessing game and requires some test ordering to get right, and has a large margin of error when trying to make variants of the exact same design. In terms of customer service, I've had mixed results. When one shirt arrived blurry, I had apprehension over the fact that customer returns and refunds are determined by photos; when I sent pictures of the blurry shirt, it only looked like a blurry photo and customer service admitted that their initial determination was that it was totally fine. But after showing to them the differences in quality between shirts in the same order, they refunded the amount and I was very pleased with the whole exchange. Soon after, however, I had a large order get put on hold. If your order is through their app and not pushed from Shopify, you will not receive an email notification about the status; you will need to check on these orders manually by going to their site. If the order is still pending, the app allows you to modify an order, and I attempted to use this feature to remove the item which was holding up the order, as well as pay for expedited shipping to compensate. The change was saved in the app but never appeared, and so the next day I messaged customer service to confirm it went through. Over the next 3 days, I had messages and emails from 3 different customer service reps, none of whom answered or even seemed to read my inquiry (2 of them merely copy and pasted the initial automated hold message from the app and nothing more). At the end of it I entirely gave up on expediting, as every interaction with a customer service rep has caused me another day in delays for the hundreds of dollars in product I ordered. I can understand the order change being lost at first, but it's very disappointing to have to deal with multiple reps and not have a single one of them address my actual questions - and that's the kind of issue that might make it or break it for any merchants looking for a solid and reliable relationship with their manufacturer.
Hi! Thank you for your review, we highly appreciate it! Thanks for elaborating on your experience with the drag&drop method! If the print file that you are uploading to the products isn't in the respective dimensions for the specific print area, the placement of the design may differ on the variants since you would have to set the design manually each time. We suggest creating the print file in an image editing program, add your design to it and you can then upload the file to your products. The design will have the same placement because it's already set in the file. Our print file templates can be used for creating these files (find them by going to the Products & Pricing page -> choose a category -> choose a product and go to its page -> scroll down to Print file guidelines). Regarding your experience with our support team, our agents will certainly try to provide accurate information relating to your situation and any questions. We want to make sure that information regarding holds is available to our user and they can make the necessary adjustments to their orders. However, our team should certainly respond to any other questions you may have. Since we don't require to have the product shipped back to us in order to review any concerns about the quality, a problem report with photos would be required for us to further investigate the order. Sometimes it may be difficult to represent a concern via photo and this is why we may ask for additional photos so that it is easier for our team to understand what may have happened with the product and help resolve the situation. We are working on improving our customer support as well as other processes in Printful regularly and user feedback is important in these matters. We love to hear about how users like our interface and services as it helps us see what and how we can still improve to make Printful even better. Thanks again! In case you have any suggestions or feedback, surely contact us at [email protected]!