All reviews

Rating Breakdown

  • 5
    82% (5,812 ratings)
  • 4
    7% (522 ratings)
  • 3
    3% (195 ratings)
  • 2
    2% (164 ratings)
  • 1
    5% (353 ratings)
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5 / 5 Share

Nov. 8, 2018

Easy to work with. The customerservice has always responded within a day with usable info. You can tell the business is growing with new stuff coming out every month

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 16, 2021

UPDATE: my experience using the warehouse. It quite frustrating. Several times my products from the warehouse simply disappeared. Each time I had to prove that the products existed before and fight to get compensation for lost item. Never believe the amount of the warehouse items is stock that they show on the warehouse page. Double check how many items you had in stock and how many were shipped out to keep the track on your side. Also they have a tricky "30 days deadline" to submit the complaint regarding the item lost it transit. If the item wasn't delivered within 30 days and you sent a complaint before a deadline, they will refuse to pay the compensation until you wait for another 45 days. But if you complain on 31st day they will refuse to investigate your complaint all together, which is very hippocratic and illogical. Customer service. The main issue is that each time you get a reply from a different person, even if you continue to discuss the same issue. That is frustrating since you need to explain the issue each time from the beginning and prove your point over and over again. Original review: Since "location" feature was introduced I have to fulfill all warehouse products manually just because I use printful and other fulfilling solutions simultaneously. It was semi-automatic before update, but not any more. Developer basically ignored all feedback and there will be no solution for the problem in the near future. Also "location" feature were activated without any warning or consent, this feature ruined all shipping profiles and created a mess in the store, I had to spend hours fixing everything.

Using app

About 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hey, there! Thank you very much for your feedback. We're very sorry to hear about your experience with our services. We take your feedback regarding the warehoused products seriously and will investigate further to see what happened and how warehousing processes can be improved in the future to improve your experience. Due to the worldwide situation shipping speeds were slowed than previously, however since the situation has improved, we no longer ask you to wait an extended additional time to receive coverage for lost items. Please submit a problem report after the estimated delivery date has passed and there are no recent tracking updates indicating that the shipment is still moving but slightly delayed. We want to provide fast replies to your emails to help you resolve any issues as fast as possible, however, if you don't mind longer response times, please request to speak to one support agent and we will honor your request. Please don't hesitate to reach out to us via [email protected] if you have any additional feedback or any other concerns. -Liva

5 / 5 Share

Nov. 7, 2018

I find it extremely helpful how easy it is to upload a file in order to get a free mockup photo to see how the completed product will / should look. Also I find the integration with my shopify store makes things ridiculously simple to add items to my store. And lastly, I'm loving the look of the Android app too. I installed it yesterday, and I'm looking forward to real-time notifications of my upcoming orders!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

Thank you Great application and production scheme! Large selection of products and from good quality to excellent. Easy to understand and quickly add products to the site for sale! Very happy.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

We have only been using this app for a short time, and we really enjoy it. They have great product selections, and the print jobs look amazing! VERY happy we went with them!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

I used this app to help me add merchandise to my online store! It was easy and efficient! If I had any questions I just asked the chat in the lower corner!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

I love this app that helps me curate designs and for how is simple to use. with so much support I find my self in good standing with printfull

Store

puppii

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2018

I have tried several POD apps.. it's always a good up, some have great products m, some of great customer service.. however with Printful, you get both...the best customer service out there... hands down!! And the product quality seems great on everything as well

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 6, 2018

give more info about profits and insights on business to customer, delivery sometimes drag and tracking number doesn't correlate.

Store

333INC

Using app

3 months

Total reviews

1

Average rating

2.0

2 / 5 Share

Nov. 6, 2018

I liked it till it comes to it syncing . then while im trying to figure it out ,, you keep asking mee to rate it

Using app

20 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 19, 2019

This app is easy to use and meets all of my needs thus far. I am new to the drop-shipping arena, but Printful has been the easiest app that I have used thus far. It has not disappointed me yet. Update your variants ALL AT ONCE! I LOVE THIS COMPANY!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

im new to it im hoping it helps with my drop shipping store i have read a lot of good things about Printful

Store

J.V.K.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Great products, good turn around times. They don't offer as many products as some supplies, but I sincerely appreciate the consistency and high quality they provide. Thanks for the peace of mind!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 5, 2018

They have some great stuff, but I wish they had Bella 3501 long sleeves :( and better hoodie options. The Gildan isnt a fashion fit, and the Bella is lightweight...Theres nothing good in between. Customer service is great though. I still use them for other products.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 5, 2018

Great app, thank you! I have had a lot of fun having this opportunity to sell a shirt and have a good time while doing so.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Awesome and user-friendly app, one con it is too difficult to design the all-over shirts but I recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 4, 2018

If you want your own branded goods but don’t want to commit to stock - this is the app for you - thanks guys

Using app

11 months

Total reviews

18

Average rating

4.7

5 / 5 Share

Nov. 3, 2018

Awesome and very easy to use! Shipping and turnaround time is excellent! Would recommend to anyone looking for a company to make T-shirts! A++++++++

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2018

We used this app to add merchandise to our online store without having to spend thousands of dollars to pre-buy merchandise. Now we can make a profit and sell shirts to all our customers :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2018

I just added it to my store FloridaJava.com and This app is very easy to use and the prices are competitive. I will now be selling coffee and customizable t-shirts

Using app

17 days

Total reviews

1

Average rating

5.0