All reviews

Rating Breakdown

  • 5
    82% (5,821 ratings)
  • 4
    7% (523 ratings)
  • 3
    3% (195 ratings)
  • 2
    2% (164 ratings)
  • 1
    5% (353 ratings)
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5 / 5 Share

Nov. 7, 2017

Really pleased with everything, I cannot fault Prihtful. Excellent customer service, quick to respond and communication is excellent.

Using app

11 months

Total reviews

3

Average rating

3.3

1 / 5 Share

Nov. 7, 2017

They make it sound so easy, but.....Out of 53 orders, 38 were lost in transit, damaged print, or wrong size as displayed. On top of that, the customer support is...not even there. They may, or may not respond to emails in days, or weeks. Don't bother calling, it goes to an automated message saying to call back. Provided someone responds via chat, or eventually email, it is a different person each time, with the same outcome...have you checked with the customer about the correct address? Unless you're in the business of damage control, don't use them!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 7, 2017

Excellent integration! Quick and easy to setup. I use this for multiple stores.

Using app

8 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Nov. 7, 2017

I've been working with Printful for over ayear and have the products for 2 stores printed and fulfilled by them. I had a very important package arriving too late at a destination and asked them to reroute it for me at my expense. After much back and forth they refused, in the end it was too much of a hassle for their operations. This isn't the first time I've had frustrating experiences with Printful's customer service. So while the printing is good, the fulfillment has been ok, the customer service is the reason I'm going to Gooten.

Store

Run Ink

Using app

Almost 5 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Nov. 5, 2017

I like it easy to use good mockups like it syncing with store

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2017

Literally the best merchandise plugin and supplier there is. I love the integration, I love that it integrates with multiple stores easily. My samples were printed and shipped promptly, I love the option for high-quality shirts with tags removed, pretty much everything is great. No need to buy stock, offer new design to your customers and be ready to print in minutes. No need to pay for silkscreen fees and no need to pay for multiple colours.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2017

Great app. just wish they printed on sleeves

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 4, 2017

An absolute horror show, spend months setting up your store and they decide to start moving things to Latvia and charge 21 percent taxes, they also take up to 10 business days to ship a simple t-shirt they have on file and they also cancel orders with no justification whatsoever...beware these guys, they are terrible, use anyone but them if you actually want to succeed with your business. I'm getting my stuff out of there as fast as possible, I suggest you don't even waste your time in the first place, you will be sorry

Store

Ddrecs

Using app

12 months

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 4, 2017

great products, fast shipping and very nice people to deal with. everyone is happy!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 1, 2017

Printful App is a great and a Must app to have in your designer store or use for personalize custom apparel designs and related accessories;; works very well without synchronizing problems; I have synchronized thousand of products through printful app and I enjoy using this app due to its customer friendly applications, it is just that simple, easy and customer friendly app to show quality product presentations. I give this Printful App are Five(5) Star. If there were any further improvement, I would recommend to add features that include built in text features, built in image features; this should be an additional feature to the already existing uploading of our own image or design. I hope this customer friendly updates could be considered.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2017

Works great... very easy to get things done!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2017

I love Printful! I wish my only job was to design products using this platform. I've definitely designed an entirely new exercise/yoga wardrobe with this app alone. Highly recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2017

Luis A. was knowledgeable and quick to answer all my questions regarding their return policy and a pending t-shirt order. I always have a great experience with customer support via chat.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2017

Needs to add bulk-loading capability but still a fantastic app

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Oct. 27, 2017

HORRIBLE guarantee product arrival. We ordered sample product for our business; hat, hoodie and tank top. Tank and Hoodie were bundled together and hat shipped separate. However; they listed same tracking number for ALL items. Hat and Hoodie were NEVER received BECAUSE the hat tracking number showed as delivered and received...well NO SHIT!!! The hat did arrive, not the other products! Printful refuses to provide items or refund money; therefore, they get shitty recommendation and this awesome review. Don't use them. Pulling our business.

Using app

8 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 26, 2017

Place I found love the fact you can start a Brand with no money. They answer all my questions and hoping on my way to oping my online store soon

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2017

My experience with printiful has been good so far. They offer a variety of different options to design your products. The products available are shirts, posters, cell phone cases, mugs etc. Your also able to put custom labels on your shirts to help build your brand. the product quality is also good I ordered a couple shirts to see the quality. I also washed them to see how they hold up after a wash. I am glade to say that even after a wash the shirts still looked good. All of my products are currently made using this service. Products usually arrive within 5-7 days. They also give you a 20% discount on sample products. You can order 3 batches of sample products a month. Check out our site to give you a idea of the products they offer.

Using app

Almost 2 years

Total reviews

9

Average rating

4.7

2 / 5 Share

Oct. 26, 2017

I have only had a few orders and they have all had issues. The white shirt with black lettering faded after one wash and a customer got a got a hole in their shirt after the second wear. because the issues happened after 30 days, the company can't do anything about it. I used to produce my shirts locally and sell from an inventory. Drop shipping is more convenient but the product is not as consistent and its actually turning out to be more expensive. Will need to rethink this business model.

Using app

6 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 25, 2017

Amazing customer service from Luis A. I was setting up my store and struggling to understand how to set up shipping but Luis guided me through each step and made it clear to me what I needed to do. Thanks a lot!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2017

Excellent supplier. It would be even better with a customer care on chat 24/7

Using app

Over 3 years

Total reviews

1

Average rating

5.0