Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.8
feedback
3,198
chart
#425
All reviews
Review RSS Feed
Oct. 20, 2025
Terrible app, terrible customer service. A customer ordered a printful tshirt on my shopify store, and agreed to fulfill the transaction (via its electronic comms with shopify) but then today, I got a message the transaction had FAILED because they no longer carried that shirt type. I searched for a replacement (black, women's cut t-shirt) and they had NOTHING. I reached out to customer service for assistance and waited for HOURS mid-day for support to come on, and the bot finally re-messaged me when customer service hours were over. Like it was groundhog day. "How can I assist you today?" Also, it was almost impossible to find another tshiort printer who would print for the same price or lower. So thanks to these jerks, I'm in the hole for their stupid tshirt order. I switched to Apliiq. They're less expensive, and there's no way on the planet their customer service could be worse. AVOID PRINTFUL.
We’re very sorry to hear about your experience 🙏 This is not the experience we aim to provide. We would still like the chance to look into your order and support case to see what went wrong. Could you please share your details with us here: https://forms.gle/grBd4UvjvMhzADjWA Our team will review this right away. We appreciate you bringing this to our attention and helping us improve 🧡
Oct. 20, 2025
Wonderful products & awesome interface to my Shopify store! Thank you!
Thank you for your review 😊! We’re so glad you’re enjoying the products and how smoothly everything connects with your Shopify store 💚.
Oct. 18, 2025
amazing designs cant wait to get them all!!!!!
We appreciate your review 💜. Thank you so much 🙏!
Oct. 18, 2025
It's pretty much as seamless as it gets! It's a great experience and a no brainer. You definitely should add this app to your Shopify store...your customers will thank you for it.
Thank you for your review 😊! We’re so happy you’re enjoying such a smooth experience, that’s exactly what we aim for. Your customers are in great hands 💚!
Oct. 18, 2025
I love this app, It connects really well, I first tried on Wix, but the reality is tha shopify is way way better and the connection with shopify is far better!
Thank you for your review 😊! We’re glad to hear the Shopify connection is working great for you. It really helps everything run smoothly, so you can focus on creating 💚.
Oct. 17, 2025
Love Printful, looking forward to growing our brand with them and building a long lasting relationship. The fun is just getting started and more importantly they make incredible products.
That’s amazing to hear 💚! We’re excited to be part of your journey and can’t wait to see your brand grow, the fun’s only beginning 🚀!
Oct. 17, 2025
Soy propietaria de una pequeña tienda de ropa que utiliza Printful para la producción de mis diseños. Una de mis clientas recibió una sudadera con un error de impresión (el diseño apareció con un fondo blanco que no existía en el archivo original). Lo más sorprendente es que una semana antes otro cliente compró la misma prenda y llegó correctamente, por lo que el error fue claramente de producción. Printful no se hizo responsable, ni de la devolución, ni de los gastos de envío, ni de los 16 € de aranceles que mi clienta tuvo que pagar sin previo aviso, ya que en el momento de la compra no se informaba de que ese color de sudadera procedía de Estados Unidos. Como pequeño comercio, este tipo de errores me generan grandes perjuicios económicos y de imagen, y esperaba una respuesta más profesional por parte de Printful. Utilizo su servicio porque confío en su calidad, pero en este caso la gestión de la incidencia fue decepcionante y nada justa para un negocio pequeño.
Gracias por sus comentarios 🙏 Lamentamos saber de los problemas que experimentó con su pedido. Respecto a las tasas de aduana, nos gustaría aclarar que son impuestos de importación percibidos por el país del destinatario y no están cubiertos por Printful, tal como se menciona en nuestros Términos de Servicio: https://www.printful.com/policies/terms-of-service Nuestro equipo está investigando el problema con la impresión y se pondrá en contacto con usted a la mayor brevedad posible 💙