Printful: Print on Demand

July 31, 2017

Edit: Since writing the review underneath I have been contacted by some supportive and caring customer care agents. They have also informed me that Printful are currently in the process of opening a European Centre to avoid EU customs charges (see below). The actual opening date is still unclear. Printful do not state VAT or correct product value on packages = Extra customs charges & VAT which have been crippling my business and customer retention (eg. a €40 hoodie will be charged an additional €19.50). Unbelievably bad customer service. One agent in particular, who twice I had the misfortune of having to deal with. There is absolutely no care for the customer.

Oct. 27, 2020

Update: 10/27/20 - issues with the automation persist with regard to inventory levels. Only fix for the conditional logic appears to be scheduled to roll out 1st quarter 2021. Updated rating to reflect.

April 21, 2016

I think this is good and very convenient but could be better. I do not see a way to print on the back side of a shirt or the sides. It would also be good to be able to print labels for those that have private label businesses. Having the option to contact the printer and letting them know exactly what and how we want it to look like, would be a great help in the meantime. I'm new to this but I also did not see a way to provide our own packaging and hang tags. I guess I could buy them and have them sent here first? If someone could reach out and let me know what the options are that would be great. Last but not least, I think you could use different images for the T shirts. The wrinkled shirt looks horrible and some of the models do not fit their shirts very well. I think you can sell more of the other shirts once you get better images. That's probably why the first two are the popular choices right now.