Printful: Print on Demand
Sell custom print-on-demand items on your store | Printful
Rating
4.6
feedback
6,982
chart
#65
All reviews
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March 28, 2024
After talking with support, it looks like Shopify has changed something, so all orders now have to be "manually request fulfillment." This is used to request fulfillment to the printful automatically. I was told I could update my Shopify settings to " Enable Automatically fulfill the order," but this would also do the same to all incoming orders we need to manage ourselves.
Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned settings. Please send us an email at [email protected] and we'll investigate right away.
March 28, 2024
Un bug toujours pas résolu depuis plus d'un mois signalé, l'équipe technique a dit qu'elle s'en chargeait. Des modèles n'apparaissent pas sur plusieurs modèles de tee shirts. Les tee shirts apparaissent vierge de tout motif dans la prévisualisation. En dehors de ce bug, et du non agissement du service technique, fonctionne plutôt bien. Je pourrai en dire plus quand j'aurai commencer les ventes, ce que je n'ai pas encore lancé tant que le bug n'est pas résolu...
Bonjour, merci pour votre avis et d'avoir porté ce problème à notre attention ! Nous sommes désolés pour les désagréments que vous avez rencontrés avec cette erreur. Notre équipe informatique travaille activement à la résolution de ces problèmes, mais parfois, certains problèmes techniques peuvent prendre un peu plus de temps à être résolus en profondeur. Nous apprécions votre patience et votre compréhension dans cette affaire. Si vous avez d'autres préoccupations ou questions, n'hésitez pas à nous contacter par e-mail à [email protected]. Notre équipe se fera un plaisir de vous aider!
March 28, 2024
very easy to make all sorts of stuff
We're delighted to hear it's been easy to create a variety of products! We love making the creative process effortless for you. Thanks for sharing! ⭐
March 28, 2024
I've been trying to add products to Shopify for hours but it keeps redirecting me to the first page to go over the process over and over again I think you guys need to fix your site
Hi there, thank you for your review! We're sorry to hear that you're having trouble adding products to your store. To better assist you and address this issue effectively, please reach out to us via email at [email protected]. Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. We'll be happy to look into this and help you resolve this!
March 28, 2024
great
We’re thrilled to hear its been a great experience for you! Thank you for sharing your feedback! 😊
March 27, 2024
Great customer service
We're thrilled that you had a great experience with our helpful customer support team! Thank you for sharing! 😊
March 27, 2024
shopify says account is linked to printful, but printful says to add the account. multiple printful support members are repeating that the steps that have been followed need to be followed, so am a neverending loop with no help in sight. I want to use printful vs the other print on demand apps, but frustration is nearing it's peak.
Hi there, thank you for leaving the review! We're sorry to hear about the frustration you've experienced with integrating Printful with your Shopify account. To better assist you and address this issue effectively, could you please reach out to us via email at [email protected]? Kindly provide us with your account details and any relevant information regarding the steps you've taken so far. Our team is committed to helping you resolve this matter as quickly as possible!
March 27, 2024
Good afternoon, my company and I are totally disappointed with the purchase made, the samples that arrived in our possession are not what was requested at the time of making the purchase. The color sent in the design is purple, violet or purple. The sample items arrived with fuchsia embroidery. This is part of my company's brand identity and does not represent us at all. I attach images for your verification and I hope to receive a response on the matter.
Hi there, thank you for the review! We're sorry to hear that you were disappointed with your purchase. Please reach out to our support team via email at [email protected] with the order number and a photo of the affected product. Our team will be happy to look into this and resolve this!
March 27, 2024
parfait
Nous sommes heureux que tout soit parfait ! Merci pour la critique ! :) We're glad that everything was perfect! Thank you for the review! :)
March 27, 2024
Horrible so far. Cannot get printful templates to import to shopify
Hi there, thank you for your review! To better assist you and address your concerns, could you please provide us with more details about the specific issue you're facing? Feel free to reach out to us via email at [email protected] with more information and screenshots of the problem. This will help us better understand the situation and provide you with the appropriate assistance!
March 26, 2024
We enjoy using Printful more and more everyday. We set up shop quickly and seamlessly with a super easy-to-use interface, and we got our products in front of the customers with the robust integrations all up in there. Unlock more benefits with our Membership program—try it out for 14 days free.
We're thrilled to hear that you're enjoying our platform more and more everyday! ⭐ Thanks a bunch for sharing your positive experience with us, we truly appreciate it! 😊
March 26, 2024
I guess this company earns too much to give customer service to their sellers... We ordered a tryout package of clothes, and never got any delivery message, any update, email or anything and suddenly they're saying that it's returned to them. WITHOUT US KNOWING! And not only that, WE have to pay for the shipment ourselves again! Just awful and uncanny customer service, and no understanding or care for us. Cannot recommend.
Thank you for leaving a review! We're sorry to hear about the situation you encountered and we truly appreciate the feedback! We would certainly be happy to check further on the mentioned order. Please send us an email at [email protected] and we'll investigate right away.