Printful: Print on Demand
Sell custom print and embroidery items with no upfront costs
Rating
4.8
feedback
2,974
chart
#503
All reviews
Review RSS Feed
Feb. 1, 2021
Service au top pour les t-shirts mais catalogue réduit pour les boutiques situées en France. Les commandes passées notamment pour les hoodies via les Etats Unis sont longues à arriver, environ 1 mois et demi, j'ai dû une autre app afin de pouvoir avoir mes hoodies en 5 jours.
Bonjour, Merci d'avoir partagé votre avis! Les transporteurs nous ont informés qu'ils subissaient des retards dans le délai de livraison en raison du COVID-19 et de l'augmentation des commandes en ligne. Notez que la mise à jour des liens de suivi prend plus de temps que d'habitude. Nous vous conseillons de suivre les dernières informations sur notre page Mises à jour d'exécution: https://www.printful.com/fulfillment-updates. Malheureusement, il ne nous est pas possible d'influencer les délais de livraison et nous comprenons que les délais de livraison ne sont pas agréables. Nous voyons la situation s'améliorer lentement et j'espère que nous reviendrons très bientôt aux délais de livraison normaux! Si vous avez des commentaires supplémentaires, ainsi que des questions ou des préoccupations, assurez-vous de nous contacter à [email protected]! - Elina
Dec. 8, 2020
We have just started our business online. We are happy with the ease of this app so far. Lets see what the future holds!
Nov. 23, 2020
PERFECTO, te facilitan todo estando printful muy bien entrelazado con shopify, el único pero son los precios y envíos.
Nov. 20, 2020
I really enjoy the quality of the products at Printful. The products are more expensive than other POD vendors, which is the only downside. Their customer service is responsive and that is appreciated.
Oct. 23, 2020
I Like This app Because it shows me how rating helps me to develop my site and help customers with products
Oct. 21, 2020
I like it! The alternative stuff is confusing. The price setting is confused. Otherwise good stuff overall
Sept. 24, 2020
Printful is mostly a great and easy way to upload art and put it on shirts. I have had some issues with print quality, and I am still waiting for them to get back to me. Other than that, like I said, it's mostly a great thing to use.
Thank you for your review, we truly appreciate it! We checked in with our correspondence and it looks like we sent you a reply on September 18. If you're unable to locate it in your Inbox, we also suggest checking your Spam or Promotions folders, to make sure it hasn't ended up there! We also sent over another followup to you earlier today! :) - Vita
Aug. 15, 2020
I primarily use this app to create all my T-shirts and other products. I love the personalized labels that is delivered with my product. I would be nice if the offered multiple colors for ALL products, especially the tote bags.
Thank you for your feedback and suggestion- we truly appreciate it! Whenever we can, we try adding more products to our catalog, so hearing what our customers want is very important in this process. Let us know if you have any other suggestions or feedback at [email protected] We'd love to hear from you! -Lauma
Aug. 25, 2020
Good customer service. Had an issue with one of my products but they handled it in a timely and professional manner.
Thanks for sharing your review- we truly appreciate it! To easily add the products to your store, we would recommend using our product push generator. Go to your Printful Dashboard> Stores, click "Add product". You can find a step by step instructions in this link here https://help.printful.com/hc/en-us/articles/360014007480-How-do-I-configure-and-sync-my-Shopify-products- . If you need any further help with adding your products or anything else, please reach out to our support team at [email protected] We'll be glad to assist you! -Lauma
April 13, 2024
Doing this covid-19 there no good and you can't make shirts because they're unavailable so you can't make any money on new ideas
Hi, thank you for your review! We have temporarily disabled some product categories in the product push (existing products are not affected) to help us catch up with the current order volume and to reduce the production times. We understand that this may not be an ideal solution for some of our users, but we expect this to help us return to our normal fulfillment times sooner. We will make sure to re-enable these products in product push as soon as possible, so you can continue creating new items! If there's anything we can help with or if there's anything you'd like to share about your time with us, be sure to contact us at [email protected] anytime! - Zana
June 6, 2020
Really like the app and the quality of the products were worth the cost until the pandemic started. Orders took a month to receive, the quality was crap and when argued with them about the quality they told me that for their backup facilities it was still good enough. I can't sell new products that look like they came from a donation store after 10 years of wearing and washing. Very disappointed with their customer service.
Hi, thank you for your review, we really appreciate it! We're glad to know that you've been having an overall positive experience with Printful, but it is saddening to hear that the situation with the pandemic has made your experience less enjoyable. I do hope we can improve it moving forward! Since we are using printing services of back-up facilities to help us manage the order volume at this time, there might be some slight differences from the quality you might be used to when receiving products from us directly. The back-up facilities were selected based on their quality and speed to ensure that they can provide products and service which are up to our standards. I can definitely understand that it might not be pleasant to receive a product which is not the same quality and your feedback on this experience is definitely useful to us. We also offer the option to opt out of back-up facility fulfillment in your Printful account -> Stores -> View store -> Settings -> find "Orders" under the Settings section, and uncheck the box for fulfillment at back-up facilities. With this, your orders will be routed for fulfillment to the most convenient facility from the options you have left enabled in your settings. I see our customer service team has assisted with resolving the situation with the received order. Thank you again for your review! We hope to return to our regular fulfillment times very soon to continue providing fast services to our users. In case there's anything else you'd like to share about your time with us, be sure to let us know at [email protected] anytime! - Zana
April 28, 2020
I wish the design would automatically push to several surfaces, but otherwise this is a miracle! File upload it easy, customer support is awesome and the products look great. I can't say for sure whether or not they are quality, but I will be ordering samples soon!
Hi, thank you for your review! We're glad to hear you are enjoying using the app! At the moment, designs can only be added to one product at a time, but we definitely appreciate your input on this functionality. We hope you try out some products with your designs, we're sure the products will turn out great! If there's anything else you'd like to share about your time with us or if you have any questions, be sure to let us know at [email protected]! We'd love hearing from you! - Zana
Oct. 21, 2019
Ease of use makes for quick setup and Customer Support is amongst the best around – always so helpful, patient and consistently a great attitude. sssssssssssssssssssssssssssssssssssssssssssssssssssssss
Nov. 4, 2018
If you want your own branded goods but don’t want to commit to stock - this is the app for you - thanks guys
Sept. 20, 2017
App works great with Shopify! I just wish the mock up generator was more extensive and that the files were downloadable.
April 20, 2017
Customer service is a little generic and late responding when needed by email. Print quality is great, but the prices are a little higher than other POD apps. Their seamless integration with Shopify is really convenient. It would be better if you could add multiple products from one design at once.
Dec. 15, 2016
Easy to use but only gave it a four because the bulk editing needs improvement.
Nov. 23, 2015
Easy to use, beautiful quality product, and integrates seamlessly with my store. The margin on these shirts is pretty small for the shop owner, but once you upload your shirt design there is very little work left to do. Great app!
Sept. 11, 2014
PROS: Awesome Concept, Awesome App, Awesome Support, Awesome Integration CONS: Prices are two high to make any real profit so it's a great way to get your brand out there and generate a following and not make any money. Then once you a following stop using them and do everything in house or use a different print company. It's also very hard to setup I had 3 people working on loading 50 designs over the course 2 or 3 months each working 30 hours a week and we finally just got the site going. It works great once you get it setup but there is a lot of prep work you have to do to make it happen. SUGGESTIONS: I don't know if this possible but if there is anyway you can get the costs down on your products that would be great otherwise your force us to sell T-Shirt for $30 to $35 and lets be honest no one is spending that on t-shirts with all the other t-shirt sites out there selling shirts for $10 to $20 a shirt. The canvas prints we can say is "Art" so we can jack the price up because it's an art print but the bread and butter money comes from t-shirts and posters and if there is no more profit in these things where we can reduce prices. We could never count on this as our main source of business. This is just a nice "extra pocket change" type of businesses. If we could get retail prices down to $19 a shirt with shipping included in that price and get the costs down to $13 with shipping included it would be worth it. The problem is by the time you add shipping your costs are around $20 to $22 depending on sizes so in order to make any money you have to sell them at $30 which is a hard sell. Especially if you want to run promos like free shipping on everything over $75. So I would recommend getting the prices down for re-sellers because your prices are like retail prices not wholesale. Also.. yeah it would be cool if it was a little easier to setup but we can deal with that at least.. but the prices are a killer.. I would think they are going to shoot themselves in the foot because all your doing is giving us a platform to get our brand out and the first chance our brand takes off we are looking for ways to reduce the cost and the first way to do that is to stop using printful. So I would think they would want to keep our business and the way they do that is lower their prices otherwise I'm just going to use them for a year, get my business going and say good bye to them and do everything either in house or with another company. VERDICT: I recommend them still even after my little rant about prices, you can't beat an automated business for $30 a month. Once the designs are done and you recovered your cost there it's pure profit it's just disappointing that there is not more of it because the margins are so slim so we really need to do volume. Which is hard when your selling shirts at $30 a pop. All that said though.. great company.. great people ... quality products.