All reviews

Rating Breakdown

  • 5
    75% (2,003 ratings)
  • 4
    6% (168 ratings)
  • 3
    3% (83 ratings)
  • 2
    2% (63 ratings)
  • 1
    4% (117 ratings)

Reviews with Text

  • 69% (1,673)
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1 / 5 Share

April 10, 2023

Anyone giving this service more than a star doesn't sell more than 2 shirts a month. We spend about $4,000/month with Printful and they couldn't care less about us. Imagine if YOU had a customer paying you $4,000/month and you had a rough 100% markup like they do. About 15% of the orders have one issue or another. Packages lost, that Printful has refused to replace, because they can't be bothered to submit a ticket with USPS. Designs printed on the wrong side of the garment. Holes in garments. Sending products to your customers from other shops, instead of yours and some of the things they've sent have been humiliating and we've had to explain to the customer how it wasn't one of our products. I could write an entire novel with all of the issues we've had. I make a point to let them know about every single issue that they cause in hopes of their service eventually improving and they've BANNED us from their live chat, because there are so many mistakes made and they clearly don't want to hear about them.

Using app

Over 4 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi! Thank you for writing a review. We're sorry to hear about your experience with us. Please know that it has never been our intention to inconvenience you. We have certain policies when it comes to shipping issues and each case is reviewed individually. While our prices may be a bit higher than other providers, our prices also reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator. We're thankful you are taking the time to report each mistake since we are constantly improving based on your feedback. We ship out thousands of orders each day from each of the facilities, so some errors can happen but we do take responsibility for them. Please note that users are not banned from chat, our chat at times is not available due to long queues, however, we are available via email 24/7 Thank you for sharing your concerns, they help us look into situations closer and improve the services we offer.

5 / 5 Share

April 3, 2023

This is the best Print On Demand ever! The products are of good quality and the support is excellent and fast.

Using app

Over 1 year

Total reviews

19

Average rating

3.9

1 / 5 Share

March 22, 2023

I made design i made everything so that it fits good, but when i press the button of selling nothing happens, it does not add on store it is not opening new window, the buttonn makes nothing, so the app is not working

Using app

29 minutes

Total reviews

8

Average rating

1.5

Developer Reply

Hello! Thank you for your review! We're sorry to hear that you're experiencing some trouble adding products to your store. We see that you've reached out to our support already and hope that the issue can be resolved soon!

1 / 5 Share

March 20, 2023

I just had my first order go through Printful and fulfillment was declined. I have no idea why and there is no real customer support. Because the order was placed thru Facebook, I can't cancel that portion of the order and Facebook will not complete payment. it is a real cluster and there is no "help guide" that deals with my specific issue. I sent two emails, and requested support thru Shopify, but there is no way of even knowing if your email was received because they don't even acknowledge receipt! EXTREMELY DISAPPOINTED!!!!

Using app

11 months

Total reviews

4

Average rating

3.5

Developer Reply

Hello! Thank you for your review and for sharing your experience! We're truly sorry to hear that you're experiencing some trouble with the order import! To ensure that the orders can import to Printful after the new update, please ensure that you've enabled to track quantity and set that inventory is managed by Printful. We see that you're in direct contact with our support team and we hope that the issue is resolved soon!

5 / 5 Share

March 16, 2023

Printful has been fairly easy to learn for me. I'm 64 - nothing like starting late, right? So far, I've been very happy with the platform and the ease and speed with which it integrates with my Shopify store. Give it a try!

Using app

28 days

Total reviews

4

Average rating

5.0

4 / 5 Share

March 10, 2023

Printful is a one stop shop, everything you need or need done they can do, I had such a hard time figuring things out but their support team worked with me until I got it, thanks to someone named Javier who sent me a step-by-step link, it explained everything I needed to know, a big thank you to Javier.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 28, 2023

I think that Printful is one of the best Print On Demand Apps. Five years ago my son told me about this App and I was impressed with want I discovered. I opened an Account with Printful and designed approximately 20 products utilizing their clothing items and mockup along with my own fabric print designs. I then decided to open an online store with Shopify and integrated the product designs. Printful products are top quality and when I have had disappointment with my Printed product they were extremely helpful in sharing information as to how to perfect my files for sublimation. The Support team is courteous, thorough, and helpful resolving any questions. My customers have been satisfied with their purchases that are delivered to them in a timely manner. When the products change Printful is good about finding an alternative that is just as good or better. They also keep us informed as to any changes. In addition, the mockup process and import into Shopify has been improved and is always accurate. Recently I have especially liked the lifestyle mockups. They definitely help to market the products to the public in a competitive professional manner. Thanks Printful. I look forward to the continuing relationship. Drest Connexions LLC United States

Using app

About 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 25, 2023

I have used printful for 3 years and have been very happy to date. Recently however they have updated their app due to a permissions change on shopify and following that update my set up has been broken with products showing as out of stock, orders not syncing and no guidance from printful on how this change needed to be managed. I cant seem to ever get anyone on chat at the moment and the emails back and forth don't seem to appreciate the seriousness of this situation that I am sure others are experiencing.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 20, 2023

Very positive experience and happy with the overall output. The integration was simple and fast and very easy to set up. The margins are ok, once i figured out a good shipping rate model. Helpdesk was very easy to reach and responsive and Printful has a ton of options in terms of products. I have about 40 choices on my website, and most have been well reviewed. Only 1 product order was messed up in the first 30 days and Printful immediately corrected. I would like to see more options on Gym Wear !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Like everything about it so far. Makes it super easy to design merch and get it uploaded to my store. Look forward to many more orders. The shirts I have ordered have been great quality and super soft. I am not expecting to make a lot of profit on these since I use them for advertising. I don't know If I would base my entire store around printiful due to the cost to profit based off price. I am happy with what I use it for though.

Using app

About 1 month

Total reviews

3

Average rating

5.0

3 / 5 Share

Feb. 14, 2023

The prices for products are so high it's impossible to make a decent profit margin without buying in bulk.

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 13, 2023

The design generator works great!! The proccess is fairly easy to navigate, so you spend more time creating your vision.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 11, 2023

Tシャツを中心としたアパレル・ノベルティ商品を無在庫で販売できるアプリです。 私は日本語環境下で使用していますが、日本語へのローカライズも違和感なく、豊富な機能を存分に利用できます。 最も評価したいのは、豊富なアップデートです。アプリリリースで終わるのではなく、多くの追加機能や商品バリエーションが追加されます。気がつけばカラバリやサイズ展開が増えていた...なんて、嬉しい発見も多いです。 ビジネスチャンスを見逃さないように、アップデートを受信しておくことをおすすめします。

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

If you are not using this for your store what are you doing? Printful is the most convenient, reliable website ever. They had protection with the mail services so if it gets there lost or damaged they will send a new one out. I am so glad I discovered them and do not know where I would be at. Some things get a bit pricey but are so worth it because my customers love my products. They also make it so fast that within 2-3 days the products are shipped out. Only on weekdays. I hope this helps and that you choose printful for your store. From me (Surf Club) to you choose PRINTFUL!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Great app. Makes designing and adding products to my store simple and fast. I am able to design and add new products in as little as five minutes.

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 25, 2023

Fantastic App, Integration works seamlessly. Really easy to use! I would recommend this product to anyone getting started in drop shipping.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

i made my merch so better. i like to use it. i made hoodies, sweaters, hats, towel, mugs, beanies and shirts.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Very user friendly app! Many products are perfect for my art prints at Shadow-Angels.com. Customer service is responsive and they carry a good amount of eco-friendly and faster shipping products.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2023

Once everything is set up it flows so smoothly. I have had amazing support at every step of the process. The product range suits my needs perfectly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

A very smooth integration. I love Printify and how easy it is to create products with your designs. Their mockups are like no others, such high quality and detailed, not to mention realistic! Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0