All reviews

Rating Breakdown

  • 5
    97% (173 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)
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5 / 5 Share

March 5, 2024

PriSync has saved our business a huge amount of time and resource and keeps us competitive in the market. The Customer Service team is always very helpful and fast to respond, and we'd recommend to other SME's. The CS team have gone out of their way to support and help, and for that we'd whole hearted recommend their service. Keep up the great work!

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

We truly appreciate your feedback! We're always looking for new ways to improve our product, including usability. Our team is just a message away if you ever require assistance or guidance. 🫑

5 / 5 Share

Nov. 30, 2023

A very good app with much potential. Using it for some time and we still need to learn more about it. There are still elements that the capable team at Prisync need to improve upon. However they are eager and willing to listen. Few tweaks on UI/UX and this would be wonderful

Store

Gotraka

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

We deeply value customer reviews for creating our product development path. Thanks for an awesome one! We're thrilled to hear you're benefiting from Prisync. We're here whenever you need assistance. πŸš€

5 / 5 Share

Oct. 15, 2023

I am satisfied with the software and support- very helpful. It is clear with enough possibilities but again not so much to get lost. Still finding our way through but I can see the potential

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to share your thoughts with us. We truly appreciate your review. πŸ₯°

5 / 5 Share

Jan. 18, 2024

Prisync integrates very well with Shopify and the customer service team are always active and willing to help with any questions or inquiries. It helps to maintain competitive pricing for our business.

Using app

5 months

Total reviews

9

Average rating

3.4

5 / 5 Share

Sept. 19, 2023

The software works great! Easy to use and set up and performs as expected. It has really helped me with understanding the competitive landscape for my business. The customer support is also very responsive which I always appreciate.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with our software! We're glad to hear that it was easy to set up and use and that it has helped you gain a better understanding of your business's competitive landscape. We always strive to provide responsive customer support, and we're happy you appreciate it. If you have any further questions or feedback, please don't hesitate to contact us. πŸ˜‡

5 / 5 Share

Oct. 28, 2023

The customer service is quick to help, when we had problems. Its nice that we can track our prices, and be competetive in our pricing.

Using app

3 months

Total reviews

7

Average rating

2.7

Developer Reply

Dear RAW58.dk team - I'm sad to hear that we could not provide you with our standard 5-star Shopify service to your company. Since the first hour of your free trial, our 24-hour live chat support team has tried our best for your custom use case, which is slightly different from our standard product matching & monitoring capabilities. We've been trying to & will continue to do our best to accommodate your needs & as you also know, our support team is in touch with you on a daily basis & trying to collaborate with you on all the operations required to maintain your account. We hope you'll appreciate the effort given here & eventually experience Prisync's 5-star service at some point. Again, know that we're doing our best for that. Thanks, Burc CEO, Prisync

5 / 5 Share

Aug. 24, 2023

Software works well and the team is very responsive and able to come up with unique solutions to our proble,s. We were using price2spy in the past but there were some real shortcomings of that software that we were able to overcome. Recommended!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your feedback and are glad you found our service helpful, fair, and safe. We strive to provide the best possible experience for our users and are always looking for ways to improve. Please do not hesitate to contact us with any further comments or suggestions. Thank you again for choosing our service!

5 / 5 Share

Aug. 21, 2023

This app is comprehensive and exactly what we needed. Their support is equally amazing. Highly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

100/5* THANK YOU!!! We are more than thrilled with this app! We have been looking for a repricing tool for a long time, as we have some very price-aggressive competitors - but so far we have not been even remotely satisfied with any of them (too many errors, products not found, prices not adjusted despite manual URL entry). Now we have discovered PRISYNC and we are SPEACHLESS! (We have just ended the 14-day trial period and now have a monthly subscription) Finally, we don't have to worry about prices anymore and have a great competitive advantage!!! The programme not only manages to "recognise" pretty much ALL products fully automatically - no, they even listed competitors for us that we had never heard of before. Prisync is really easy to use, has great features - and helps us as a start-up extremely to hold our own in the market with our big competitors! PLUS: Special thanks to Ekin and Ercan - your support is fantastic! If there is the slightest problem, they arrange a short CALL and bang: the "problem" is solved. We very much look forward to working with them for a long time to come!

Using app

18 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 14, 2023

We have been using this app for several months now and I love how we are able to see everywhere our product is being sold and for how much. After using this app, we have decided to install and use it on our other Shopify site as well. Highly recommend if you have not tried this app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We really appreciate your feedback and are glad to hear that you had a positive experience with Prisync. If there is anything else we can assist you with, please don't hesitate to reach out. We are always here to help!πŸ€“

5 / 5 Share

July 25, 2023

We are very satisfied with the software. It is clear with enough possibilities but again not so much to get lost. The support is also good. Fast and adequate.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

It's great to hear your experience with us. Our team is looking forward to helping you when you need any assistance. Ensure that you use our marketplace data tracking feature to offer dynamic prices and increase your sales! πŸ˜‡

5 / 5 Share

July 20, 2023

We recently upgraded our account to allow Prisync to do the job of keeping track of competitive pricing that was a very time consuming, manual task before. The daily emails of any price changes and summary is a great help and has freed up time to use on other tasks Highly recommended.

Store

GTC

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear that you are using features that helped you save time and effort. Daily emails and price summaries are significant features of our tool. You can also benefit from our product's frequent price updates and analysis features. Thank you for sharing your experience! 😊

5 / 5 Share

July 13, 2023

Dynamic Pricing Optimization is a powerful tool that can help you to optimize your pricing strategy and increase your profits. If you're serious about growing your e-commerce business, I highly recommend this app.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2023

The product is fantastic, easy to navigate and user friendly but what is really exciting me is the customer service level those guys provide. They are on TOP of everything. Responsive and helpful in any aspect! The live chat is actually LIVE... They brilliantly look after your account giving you assistance in any given time! Special thanks goes to Arleen that has been so helpful on setting everything up for us and provided assistance every-time I needed it. And guess what? if she was busy, another agent would jump in to assist straight away. I would recommend them over and over again.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2023

Great app, quick and helpful support. Highly recommended. Does everything you expect it to and more!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 27, 2023

Prisync is a powerful tool that has helped us optimize our pricing strategy. The app uses advanced algorithms to analyze market trends and competitor pricing data to provide real-time insights into the optimal price for our products. With Prisync, I was able to set dynamic pricing rules that adjust prices based on market conditions, inventory levels, and other factors. One of the key benefits of Prisync is its ease of use. The app is designed to be user-friendly, with a simple and intuitive interface that makes it easy to set up and manage your pricing strategy. The app also provides detailed analytics and reporting, so one can track the performance of their pricing strategy and make adjustments as needed. It has been a game changer for us eliminating hours of manual work of comparing pricing across the board and then manually changing them in shopify.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

The Prisync application has helped us to increase revenue. The team, including Arleen, have provided excellent support.

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 25, 2023

Being a new Shopify store in a competitive market (sports supplements) I am up against some big players and need to ensure my pricing is competitive to attract customers. Being also new to the world of e-commerce my knowledge wasn't the greatest and trying to understand what app's will work best for me has been a bit of a minefield. Whilst other app's talk about their service levels and support, I have not found one as good as the team supporting Dynamic Pricing Optimization. Through every step of the way they have been brilliant in answering all my questions and ensuring I have full understanding of their services and what they can do to assist my business. I cannot recommend this App and this team highly enough. Thank you for the great service and support in getting my business off the ground.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

The most friendly and supportive staff! Onboarding was a breeze with Ercan, making us feel welcome and open to chat with them team at any time. Ongoing support throughout and genuinely game changing software. Super easy to use with incredible results!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

Ercan provided exceptional customer service during the setup process and the app itself has exceeded my expectations in every way.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our team is always here to help whenever you need! πŸ˜‡