13 Moons review for Privy ‑ Pop Ups, Email, & SMS
March 19, 2024
Beginning my experience with Privy presented some initial challenges. Additionally, the quality of the live chat support left much to be desired, costing me an excessive amount of time in search of answers. That said, the appointment of Henry as my dedicated specialist marked a significant turning point. With his extensive expertise, Henry contributed greatly to a better user experience. The application operates reliably overall but I believe there is considerable scope for enhancement.
Hi there, Thank you for taking the time to share your experience with Privy. Your feedback is incredibly valuable to us as we continuously strive to improve our services. We have reviewed the chat conversation you had with Privy support and agree that there is additional work we can do with this agent to provide better clarity and timely support for our merchants.
