Privy ‑ Email, SMS & Pop Ups
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by individuals like Jose, Henry, Abby, David, and Melanie. Customers appreciate the quick responses, expertise, and willingness to help with any issues they encounter. The app itself is described as easy to use, seamless with Shopify, and offering valuable marketing tools like pop-ups, email campaigns, and customer list management. Users also highlight the integration with Shopify, real-time information, and the ability to track customer engagement.
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I originally signed up for a monthly plan of $15 to create a pop-up. Without knowing, I have been charged $45 monthly for my users which don't have anything to do with the use of the app. This is absolutely absurd.
We've had a great experience using Privy to grow our email list and improve customer engagement. The pop-up builder is easy to use, and setting up campaigns like welcome discounts, exit intent offers, and abandoned cart recovery was surprisingly straightforward. We also appreciate having email, SMS, and popups in one platform instead of juggling multiple apps. The integration with Shopify is seamless, and the analytics make it easy to understand what's working and optimize over time. Overall, it's a powerful tool for stores looking to improve conversions and build stronger customer retention.
Super available and ready to help with expertise..AND... it's a real person on the other end! The best.
Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.
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