Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,886
chart
#62
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
19%
-
Less than a year
52%
-
More than a year
23%
Reviews Summary
Privy has received mostly positive reviews from users, with many praising the outstanding customer support provided by the team. Users appreciate the quick and professional responses they receive, especially through the Live Chat feature. The app is described as easy to use, functional, and reliable, with great options for lead generation and email marketing campaigns. However, there are some negative reviews regarding the pricing, with users mentioning that the app can be expensive and that certain features should be included in the basic plan. Additionally, there are concerns about billing issues and challenges with customer service in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 12, 2024
Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!
July 12, 2024
July 10, 2024
Jose is so quick and connected the technical team to find a fix. Bravo for how fast your support staff and technical teams fix issues :)
July 9, 2024
Jose was kind and ran all the test we could to resolve an emailing issue but it seems to be on my clients end so after discovering this the issue will be resolved later but he was kind and helpful anyway.. thank you
July 8, 2024
Great customers service, fast, communication is great! App is also very good!
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