Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,865
chart
#27
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
19%
-
Less than a year
52%
-
More than a year
23%
Reviews Summary
The reviews for the Privy Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, particularly individuals like Henry, Jose, Karol, and Carley. Customers appreciate the quick responses, helpfulness, and dedication of the support staff in resolving issues and providing guidance. The app itself is praised for its ease of use, various integrations, and features like automations that have significantly benefited businesses. Users have reported an increase in email subscribers, improved email deliverability, and positive impacts on their conversion rates. However, there are a few negative reviews mentioning issues with billing, slow response times, and dissatisfaction with the level of support received in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 16, 2024
Very hard to use and make changes. took me so much time to edit everything and it also changes things by it self. I still can't believe I wasted so much time to edit simple things. If I didn't have my follow up emails setup already will remove the app right away
Hi there, Thank you for sharing this feedback. We’re committed to turning this experience around for you. Our team has reached out to offer 1:1 support to help you make any changes needed and ensure you’re not experiencing issues. Should you have any further questions, please feel free to reply to the email follow-up we’ve sent you directly.
May 14, 2024
Jose was very kind in assisting us to set up our privy platform properly and we can't wait to see what it will do for our business
May 10, 2024
I signed up for the onboarding package, and it was well worth it! As a busy business owner, this app is very simple to use. I'm very happy!
May 10, 2024
Privy is the best email & sms plug-in for your Shopify. They have everything you need and online assistance that is super responsive. Shoutout to Jose for helping me out with fixing my problem with my emails going straight to spam mail!!!
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