Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,911
chart
#61
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
19%
-
Less than a year
52%
-
More than a year
23%
Reviews Summary
Privy is highly praised for its user-friendly interface, excellent customer support, and reasonable pricing model that scales with the size of the business. Users appreciate the intuitive platform that allows them to set up email campaigns easily and the quick, professional, and helpful support provided by the team, with specific mentions of helpful individuals like David, Jose, Karol, and Henry. The live chat support, ability to schedule Zoom meetings for technical assistance, and features like tracking client engagement through email interactions are highlighted as valuable aspects of the app. However, there are a few mentions of issues with pricing, with some users finding it expensive or having concerns about subscription terms.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 17, 2024
Oct. 4, 2024
Straight forward to use, fast and capable support, reasonable pricing model for a small bootstrapped business. I've been using Privy for about a year and a half as my business has gone from $1k to $25k/month and I have no plans of leaving. The intuitive platform has allowed me to set up email campaigns and more all on my own, and the support (the few times that I've needed it) is always quick, professional, and helpful. The cost of the app also scales with your size (you pay a bit extra as your contact list grows), which is great when you're just getting started. Highly recommend Privy!
Oct. 3, 2024
Excellent customer service
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Sept. 29, 2024
I really like Prviy. It's incredibly user-friendly, and the templates are both stylish and practical. Plus, they send out a newsletter with tips to help boost your business revenues.
Sept. 27, 2024
Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who was incredibly patient and kind while walking me through connecting DNS records via Zoom. The email templates are easy to use, and I love that I can effortlessly integrate marketing images created in other design apps. Additionally, the ability to track who opens, clicks, or unsubscribes from my emails gives me valuable insights into client engagement.
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