Privy ‑ Email, SMS & Pop Ups

Name: Privy ‑ Email, SMS & Pop Ups
Brand: Privy Operations
Rating: 4.5 (4054 reviews)

Grow your list and send Email & SMS messages to...

Email marketing Popups Barcode scanning marketing-and-conversion-marketing-email-marketing Pop-up apps SMS marketing apps

Developer

Privy Operations

View on App Store

Privy ‑ Email, SMS & Pop Ups

Rating

4.5

Feedback

4,054

Reviews

Chart

#2,592

Shopify

Reviews over time

New reviews per month across the app's lifetime.

App ranking

Overall position in the Shopify App Store.

Reviews summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by individuals like Jose, Henry, Abby, David, and Melanie. Customers appreciate the quick responses, expertise, and willingness to help with any issues they encounter. The app itself is described as easy to use, seamless with Shopify, and offering valuable marketing tools like pop-ups, email campaigns, and customer list management. However, there are a few negative reviews mentioning issues with billing, lack of functionalities, and difficulties in customization.

Rating breakdown

5 75% (3,026) 4 14% (583) 3 5% (184) 2 2% (87) 1 4% (170)

Reviews with text

100% (4,046)

Review RSS feed

Time spent using app

How long merchants keep the app installed.

Less than an hour 17%

Less than a day 17%

Less than a month 22%

Less than a year 30%

More than a year 13%

All reviews

5 / 5 Share

March 24, 2026

Excelente servicio.

Store Using app Total reviews Average rating

Anómalo About 8 years 1 5.0

5 / 5 Share

March 19, 2026

Super available and ready to help with expertise..AND... it's a real person on the other end! The best.

Store Using app Total reviews Average rating

DauplaiseJewelry About 5 years 1 5.0

5 / 5 Share

March 17, 2026

Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.

Store Using app Total reviews Average rating

Donna's Home Furnishings Over 5 years 1 5.0

5 / 5 Share

March 4, 2026

Jose was immediately and repeatedly responsive and solved our problem. Thank you, Jose!

Store Using app Total reviews Average rating

Prevention Plus Wellness, LLC About 10 years 3 5.0

5 / 5 Share

Feb. 5, 2026

This app works perfectly for my needs and integrates seamlessly with Shopify. The customer service is very easy to reach, responsive, and eager to resolve any issues. I highly recommend Privy.

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