
Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,850
chart
#44
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick responses from the support team, ease of use, and helpful features like pop-ups and email campaigns. Customers appreciate the seamless integration with Shopify and the ability to customize details to match their website's theme. On the other hand, negative feedback revolves around technical issues, billing confusion, limited functionalities, and difficulties in customization. Some users have faced challenges with font display, abandoned cart emails, and theme conflicts.
Highlights
Rating Breakdown
All reviews
Feb. 5, 2025
Jose M. and the entire tech support team have been extremely helpful as we transition to this new platform. They are amazing!
Jan. 16, 2025
I've had many technical issues with the app that is yet to be resolved, and find their billing very confusing.
Jan. 16, 2025
Some of the quickest customer service I've experienced was from Jose at Privy. We had one minor issue and it was isolated and then rapidly resolved. This app has also helped tremendously with gaining new customers and customer outreach.
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