Privy ‑ Email, SMS & Pop Ups
Grow your list and send Email & SMS messages to...
Rating
4.5
feedback
4,083
chart
#3,991
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
17%
-
Less than a month
22%
-
Less than a year
30%
-
More than a year
13%
Reviews Summary
The reviews for the Privy Shopify App are overwhelmingly positive, highlighting the excellent customer service provided by individuals like Jose, Henry, Abby, David, and Melanie. Users appreciate the quick responses, expertise, and willingness to help with any issues they encounter. The app itself is praised for its seamless integration with Shopify, ease of use, and effectiveness in email marketing. Customers also mention the valuable features like live chat support, Zoom meetings for technical assistance, and the ability to track email engagement metrics. However, there are some negative reviews mentioning issues with billing, lack of functionalities, and difficulties in customization.
Highlights
Review RSS Feed
All reviews
March 19, 2026
Super available and ready to help with expertise..AND... it's a real person on the other end! The best.
March 17, 2026
Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.
March 4, 2026
Jose was immediately and repeatedly responsive and solved our problem. Thank you, Jose!
Feb. 5, 2026
This app works perfectly for my needs and integrates seamlessly with Shopify. The customer service is very easy to reach, responsive, and eager to resolve any issues. I highly recommend Privy.
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