Aguas Claras Organics review for Privy ‑ Pop Ups, Email, & SMS

1 / 5

May 20, 2024

I used this app for long years for my business until about a month ago. Had huge problem on my last products launch. On the launch day, emails weren't being sent to my customers. I reached out to them and I only heard back a day later with no solution. It cause me great loss. I left after years super unsatisfied having the loss. I don't recommend.

Using app

Over 3 years

Total reviews

7

Average rating

3.9

Developer Reply

Hi there, Thank you for sharing your experience with us. We deeply apologize for the inconvenience and frustration caused during your product launch. Your long-term support means a lot to us, and we’re sorry to hear that we fell short when it mattered most. Our team is currently investigating what went wrong to ensure it doesn’t happen again. We’ve reached out to you via email to discuss how we can make this right and prevent future issues. Please don’t hesitate to respond if you have any further concerns or need additional assistance. We’re committed to regaining your trust and ensuring your satisfaction.

Privy ‑ Pop Ups, Email, & SMS for Shopify
Privy ‑ Pop Ups, Email, & SMS
4.6 star
24,904 reviews

Privy ‑ Pop Ups, Email, & SMS for Shopify Stores

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