islamitischekleding.nl review for Privy ‑ Email, SMS & Pop Ups

1 / 5

Nov. 20, 2024

Unfortunately, we are experiencing issues with the pop-up during Black Friday, and the first-line support team doesn’t seem willing to fully understand the problem or take the time to resolve it. It’s been over 48 hours, and all we’ve heard so far is: “Yes, the pop-up appears.” We are already aware that the pop-up appears, but what we need is an analysis of *why* it is showing up more than 1,000 times with a 0% subscription rate. Additionally, we are receiving emails from customers reporting errors after signing in. Could someone from the complaints department please review this ticket?

Using app

Almost 4 years

Total reviews

8

Average rating

4.0

Developer Reply

I'm Alex, the CEO of Privy. So sorry to hear about the trouble. Our Head of Customer Experience is reaching out right now. We'll get any issues sorted.

Privy ‑ Email, SMS & Pop Ups for Shopify
Privy ‑ Email, SMS & Pop Ups
4.5 star
4,279 reviews

Privy ‑ Pop Ups, Email, & SMS for Shopify Stores

Shopify App Store