Gold City Shop review for Privy ‑ Pop Ups, Email, & SMS

1 / 5

April 23, 2019

It's an okay application but has a CRUCIAL FLAW that makes it UNUSABLE for us. The popups are set to display on the order confirmation page which means right after a customer orders or every time they check the tracking on the order confirmation page, they'll get a pop up (asking for their email or offering a discount) which is very annoying and resulted in several customer complaints. A customer shouldn't be asked for an email or offered a discount code right after they've ordered and when they are just checking their tracking. There is no reason at all for the popups to display on this page and is a horrible design choice. Customer support also wasn't helpful at all.

Using app

Almost 5 years

Total reviews

9

Average rating

4.6

Privy ‑ Pop Ups, Email, & SMS for Shopify
Privy ‑ Pop Ups, Email, & SMS
4.6 star
24,917 reviews

Privy ‑ Pop Ups, Email, & SMS for Shopify Stores

Shopify App Store