Tinyhandsonline review for Privy ‑ Email, SMS & Pop Ups

Dec. 16, 2015

I recently moved away from JustUno to Privy. There are several things I like about JustUno that Privy doesn't have, but the better price that Privy offers made more sense for me to join the Privy family. And ultimately, my decision to use Privy was because I needed to use Remarkety, which is a much cheaper alternative to Klaviyo. There were some complications initially while getting set up and with integrating with Remarkety, but their support staff was super on top of things. There was an issue with their integration and they had it fixed in a few hours. It doesn't get any better than that! I also love that the thank you pop up forms have this cute rainbow confetti... It totally fits my branding and is so adorable. While Privy's targeting rules are not as comprehensive as JustUno and the form builder doesn't allow you to edit the HTML/CSS for more control, nor does it let you use transparent backgrounds/colors, but I made it work. JustUno also has a cool countdown timer on exit intent pop ups... which I'm hoping Privy will implement in the future. I think it helps with converting a customer. There are some learning curves to get set up since they introduce new concepts/terms within their app like the differences between a "Signup" or "Online Offer" campaign (and how the latter sends a series of emails encouraging the subscriber to use their offer), and I wish their knowledgebase was more fleshed out, but there wasn't anything the support staff couldn't help with. Anyway, once I got past the learning curves, it's pretty much a set up and forget about it app.