YNAE review for Privy ‑ Pop Ups, Email, & SMS
May 5, 2019
The customer support behind this business is shity. I submitted a Complaint and someone reached out to me Via email one time and never responded to me again. I even explained early on how I wanted to cancel my subscription and downgrade back to the free account because the paid account is not worth the extra money. A few weeks later (still no reply from the original agent who reached out or anyone else from privy) they still charged my card. DO NOT pay for a subscription it is a complete waist of money.
Developer Reply
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.