YNAE review for Privy ‑ Pop Ups, Email, & SMS

1 / 5

May 5, 2019

The customer support behind this business is shity. I submitted a Complaint and someone reached out to me Via email one time and never responded to me again. I even explained early on how I wanted to cancel my subscription and downgrade back to the free account because the paid account is not worth the extra money. A few weeks later (still no reply from the original agent who reached out or anyone else from privy) they still charged my card. DO NOT pay for a subscription it is a complete waist of money.

Store

YNAE

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

Privy ‑ Pop Ups, Email, & SMS for Shopify
Privy ‑ Pop Ups, Email, & SMS
4.6 star
24,917 reviews

Privy ‑ Pop Ups, Email, & SMS for Shopify Stores

Shopify App Store