Halo & Horns review for Privy ‑ Pop Ups, Email, & SMS
June 21, 2022
Our advice would be to check out the other 1 star and 2 star reviews. We have over paid for this app after cancelling for 12 months. A total of $1680. No recourse at all from this company , just "Its in our Terms & Conditions"
Developer Reply
Hi there, Our billing team has checked and can confirm no overpayment took place. In this case, we see you spoke to our billing team and let us know you forgot to cancel your account a year ago. We made an exception here and refunded the payments since your last login, which was 4 months ago. We are working to apply our refund policy consistently and fairly which is what we did in this instance. For further questions, please email [email protected] and please reference ticket number # 174450.