Brushday review for Privy ‑ Pop Ups, Email, & SMS
July 7, 2022
I have over 12000 mail subscribers. So the monthly subscription to Privy is $165. I emailed to cancel Privy to use another email app. But they still do not cancel the payment subscription and no reply to the mail. In the meantime I was charged another $165. Are you kidding me? Never subscribe. CS also responds roughly to cancellation of subscription. I will formally sue this. Wait.
Developer Reply
Hi there, Our billing team has checked and see that the first emails were answered on our end, but sadly, we never received any replies. I do see that the last email did receive a reply and a refund was honored. If any further help is needed, please email [email protected] and please reference ticket number # 176685.
Developer
Shopify App Store