W3 Product Accessories
Allow customers to purchase related products in one click
Rating
4.7
feedback
114
chart
#6,691
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
11%
-
Less than a month
32%
-
Less than a year
32%
-
More than a year
25%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users have had a great experience with the app, citing excellent customer service, ease of use, and helpful support, others have faced serious issues like conflicts with other third-party apps, resulting in duplicate cart items and pricing errors. The negative reviews highlight the lack of accountability and urgency in resolving these issues, especially when it affects live stores and revenue. Despite the positive feedback on the app's functionality and support, the negative experiences with compatibility and conflicts with other apps are significant concerns.
Highlights
Review RSS Feed
All reviews
Feb. 18, 2026
I’ve been dealing with a serious issue caused by this app for over 8 days, and the experience has been extremely frustrating. The app conflicts with other major third-party apps (like Hulk Product Options), causing duplicate cart items and double pricing. This is not a small issue it directly affects live stores, customers, and revenue. I lost potential clients because of this bug. After thorough technical investigation, I confirmed that the app triggers an additional add.js call, which results in blank duplicate items being added to the cart. When I remove the W3 Product Accessories script, the issue is immediately resolved which clearly shows where the conflict originates. Instead of working toward a real solution, support kept redirecting responsibility to the other app developer. While incompatibilities can happen, the lack of accountability and urgency was disappointing. For a paid production store app, better compatibility handling and faster resolution should be expected. Unfortunately, I cannot recommend this app if you are using other product customization apps.
July 14, 2025
Great experience with support, they reply fast and can diagnose issues quickly.
Jan. 28, 2025
Good app for accessories, good support
Hello, and thank you for your feedback. I cannot find any tickets associated with this issue. You can reach out to support by selecting the "get support" option on your apps and sales channels page in your store, or you may send an email to [email protected], and we will gladly assist you in resolving this matter. We look forward to hearing from you.
June 27, 2024
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