W3 Product Accessories for Shopify

W3 Product Accessories

Allow customers to purchase related products in one click

Developer
View on App Store

Rating

4.9

feedback

176

Reviews

chart

#4,151

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    14%
  • Less than a year
    37%
  • More than a year
    47%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its ease of use, intuitive setup for accessories, excellent customer support, quick issue resolution, and stable performance over the years. The app is highly recommended for its ability to increase sales by showcasing related products and providing a seamless shopping experience for customers. Users also appreciate the customization options, fast response times from the support team, and the value the app brings to their online stores. However, there was one user who experienced a loss of sales due to the app stopping at random moments, highlighting a potential issue that needs to be addressed for improved reliability and customer satisfaction.

Highlights

Ease of use and intuitive setup for accessories
Excellent customer support and quick issue resolution
Stable performance and reliability over the years
Value and customization options
Potential issue with app stopping at random moments

Rating Breakdown

  • 5
    94% (166 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2025

Good app for accessories, good support

Store

OTOO

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hello, and thank you for your feedback. I cannot find any tickets associated with this issue. You can reach out to support by selecting the "get support" option on your apps and sales channels page in your store, or you may send an email to support@w3trends.com, and we will gladly assist you in resolving this matter. We look forward to hearing from you.

5 / 5 Share

June 27, 2024

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Very intuitive & easy to set up the accessories. Support is very helpful & the couple of small issues I've had over the years have been resolved quickly without hassle.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Excellent app, excellent service, the team are always super helpful and responsive. highly recommend.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for providing your feedback. I'd like to clarify that the development services you invested in were specifically tailored to integrate a custom layout and advanced functionality into your theme and are not related to the app or the app functionality. However, approximately six weeks following the completion of our work, it came to our attention that subsequent alterations were made to your theme by another developer, resulting in the complete removal of the programming implemented by our team. While we stand by the quality of our work and remain committed to supporting it, it's important to note that we cannot be held accountable for modifications made by external parties after the fact, which may inadvertently disrupt or remove the enhancements we've implemented. With that being said, we still went back into your theme and fixed what was removed and broken by your other developer without any additional charges.

5 / 5 Share

March 4, 2024

Works as it should, good price and quick and friendly customer service

Using app

4 days

Total reviews

12

Average rating

5.0

All reviews

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